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Tresl

1706 E New Hope Dr Ste A, Cedar Park, Texas, United States, 78641-5108

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Tresl Reviews (%countItem)

I was informed by a representative, ***, that I was approved for my refinance loan. Upon approval she informed me of the length and interest rate of the loan. She also assumed that I would sign up for GAP coverage and purchase an extended warranty... Building it into the cost, deceptively, when that is not a requirement for approval. I later found out after speaking with another representative for ***.com. I emailed lea my docunentation and informed her I would not be purchasing the addittional warranty or GAP coverage. She then called back and informed me we could not proceed with the loan, because I was not purchasing the GAP coverage or the extended warranty. I also did not want a 72 month agreement, that was also not a requirement. The representative, canceled our agreement because I was taking from a commission she would recieve. Worst customer service ever, go through a legitimate bank not this company.

Tresl Response • Feb 05, 2018

Mr.,

IFS has reviewed your account information including all the calls. As noted in the final call, your advisor stated that your loan amount requested without GAP coverage was below our lender's minimum limit. Since you didn’t want GAP coverage, you didn’t want to move forward with the transaction. We are sorry for any confusion. However, your loan was closed as it was below our lender's limit, not because you did not want an ancillary product.

Michael *** was great to work with and made the process easy. Good communication, I always knew where the process stood. Thanks very much!

Tresl Response • Feb 01, 2018

Michael thank you for sharing your positive experience and thank you for your business!

Michael *** was great to work with and made the process easy. Good communication, I always knew where the process stood. Thanks very much!

Tresl Response • Feb 01, 2018

Michael thank you for sharing your positive experience and thank you for your business!

Michael *** was great to work with and made the process easy. Good communication, I always knew where the process stood. Thanks very much!

Tresl Response • Feb 01, 2018

Michael thank you for sharing your positive experience and thank you for your business!

Michael *** was great to work with and made the process easy. Good communication, I always knew where the process stood. Thanks very much!

Tresl Response • Feb 01, 2018

Michael thank you for sharing your positive experience and thank you for your business!

It was a pleasure to work with Drew. He made the whole process quick and painless !

Tresl Response • Jan 12, 2018

Joseph, thanks so much for your positive comments. Please let us know if we can assist you with any future refinances. Have a great day!

It was a pleasure to work with Drew. He made the whole process quick and painless !

Tresl Response • Jan 12, 2018

Joseph, thanks so much for your positive comments. Please let us know if we can assist you with any future refinances. Have a great day!

It was a pleasure to work with Drew. He made the whole process quick and painless !

Tresl Response • Jan 12, 2018

Joseph, thanks so much for your positive comments. Please let us know if we can assist you with any future refinances. Have a great day!

It was a pleasure to work with Drew. He made the whole process quick and painless !

Tresl Response • Jan 12, 2018

Joseph, thanks so much for your positive comments. Please let us know if we can assist you with any future refinances. Have a great day!

I received excellent service and my advisor, Kim was very helpful and professional
in all my interactions with her. Thanks for the great service.

Tresl Response • Jan 18, 2018

Jackie thank you for your positive feedback! We look forward to the opportunity to service your auto finance needs in the future.

I received excellent service and my advisor, Kim was very helpful and professional
in all my interactions with her. Thanks for the great service.

Tresl Response • Jan 18, 2018

Jackie thank you for your positive feedback! We look forward to the opportunity to service your auto finance needs in the future.

I received excellent service and my advisor, Kim was very helpful and professional
in all my interactions with her. Thanks for the great service.

Tresl Response • Jan 18, 2018

Jackie thank you for your positive feedback! We look forward to the opportunity to service your auto finance needs in the future.

I received excellent service and my advisor, Kim was very helpful and professional
in all my interactions with her. Thanks for the great service.

Tresl Response • Jan 18, 2018

Jackie thank you for your positive feedback! We look forward to the opportunity to service your auto finance needs in the future.

As my very first refinancing experience, IFS made the process as simplified as possible, and my financial advisor, William, was a great help in getting my paperwork started and finalized within 3 weeks. Would DEFINITELY work with again.

Tresl Response • Jan 05, 2018

Thanks Steven for your positive comments. We look forward to working with you again!

As my very first refinancing experience, IFS made the process as simplified as possible, and my financial advisor, William, was a great help in getting my paperwork started and finalized within 3 weeks. Would DEFINITELY work with again.

Tresl Response • Jan 05, 2018

Thanks Steven for your positive comments. We look forward to working with you again!

As my very first refinancing experience, IFS made the process as simplified as possible, and my financial advisor, William, was a great help in getting my paperwork started and finalized within 3 weeks. Would DEFINITELY work with again.

Tresl Response • Jan 05, 2018

Thanks Steven for your positive comments. We look forward to working with you again!

As my very first refinancing experience, IFS made the process as simplified as possible, and my financial advisor, William, was a great help in getting my paperwork started and finalized within 3 weeks. Would DEFINITELY work with again.

Tresl Response • Jan 05, 2018

Thanks Steven for your positive comments. We look forward to working with you again!

I had an excellent experience Innovative Funding Services LLC. My finance advisor was Emily and she was very attentive, nice and professional!! The whole process took less than 2 weeks!!! I couldn't have asked for a better Christmas present. I am now saving $120.00 a month on my car loan!!! A big thank you shout out to Emily!!!!!!

Tresl Response • Jan 02, 2018

Thank you for your positive comments, Candace. Please let us know if we can assist you with any other refinances in the future.

I had an excellent experience Innovative Funding Services LLC. My finance advisor was Emily and she was very attentive, nice and professional!! The whole process took less than 2 weeks!!! I couldn't have asked for a better Christmas present. I am now saving $120.00 a month on my car loan!!! A big thank you shout out to Emily!!!!!!

Tresl Response • Jan 02, 2018

Thank you for your positive comments, Candace. Please let us know if we can assist you with any other refinances in the future.

I had an excellent experience Innovative Funding Services LLC. My finance advisor was Emily and she was very attentive, nice and professional!! The whole process took less than 2 weeks!!! I couldn't have asked for a better Christmas present. I am now saving $120.00 a month on my car loan!!! A big thank you shout out to Emily!!!!!!

Tresl Response • Jan 02, 2018

Thank you for your positive comments, Candace. Please let us know if we can assist you with any other refinances in the future.

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Address: 1706 E New Hope Dr Ste A, Cedar Park, Texas, United States, 78641-5108

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+1 (512) 336-8704

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