Sono Bello Body Contour Centers

The staff is incredible and Dr.C*** is amazing! The procedure was much more simpler then I thought and I began seeing results several days laterIt's an amazing experience and I recommend anyone who has ever thought of having work done go to Sonobello for your free consult

Thank you for sharing your concernOur patients review and sign numerous contracts prior to us accepting any money from themThose documents are explicit about our obligations and the patientsThey include a clause that requires an independent initial agreeing that $is the minimum fee to
reserve a procedure date and is non refundableThe contacts in this instance are signed Even though Sono Bello is not obligated to refund the money given the exceptionally short period of time that occurred we have processed a refund for the customer as a customer service gestureAs such this complaint should be closed in the business favor

It took me two years to make this decision, but I am very glad I didI had arms, lower abs and low back doneOne week out and I already see a differenceThe "pain" was minimal- more like discomfortThe staff was greatI just had a few problem areas that diet and exercise would not addressSo nice to have this as an option

The most important thing to remember is that it is so worth your while to consult with Sonobello Take that first stepI did...I had my extra skin removed above my eyeTotally painlessThey are so personable and you feel like family every minute your thereYou are welcomed on arrival by ladies that greet you with a smileYou are treated as a friend not a numberJust be open with themMaureen was the first contact...Like talking to a dear friendThen I had Thao, warm, friendly, and hug-ableDr B*** put me at ease right away, and he is a very good surgeon, My eyes look greatI love going back for my followupsI'm so glad I did this for me

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

I would 100% recommend others to have this same procedure I had which was Lipo laser of outer thighs and banana rollI am completely satisfied with the resultsI experienced no pain before or during the procedureThe Surgeon spoke to me during the entire procedure which kept me at easeThe nurse was wonderful she kept me informed of everything they were doingAfter the procedure I had some local manageable painI returned to work the following day had zero down time which was niceThe surgeon is a well experienced surgeon which made me feel extremely comfortableThe staff was great and they always checked on me to make sure I was doing wellIf you were to ask me if I would do it all over again, I would do it all over again and I would choose Sono Bello

The most important thing to remember is that it is so worth your while to consult with Sonobello Take that first stepI didI had my extra skin removed above my eyeTotally painlessThey are so personable and you feel like family every minute your thereYou are welcomed on arrival by ladies that greet you with a smileYou are treated as a friend not a numberJust be open with themMaureen was the first contactLike talking to a dear friendThen I had Thao, warm, friendly, and hug-ableDrBonillas put me at ease right away, and he is a very good surgeon, My eyes look greatI love going back for my followupsI'm so glad I did this for me

The customer claims that our advertising states buy one procedure and get one procedure free. That accusation is patently false. Our website provides full and clear terms to the promotion, screen shots below. This complaint is without merit and should be closed.

Per Revdex.com's terms of service this review should be removed as it is for the wrong Sono Bello. This should be refiled with the Revdex.com of their home state where they had service.

Thank you for sharing your concerns. Our offices have made numerous attempts to attempt to resolve your concerns. Please contact our office to schedule another appointment so you can be evaluated by one of our board certified doctors. All our physicians credentials and certifications are listed on...

our website for the publics viewing.

Upon my arrival for my consultation I was greeted with a professional warm invite to the company. The entire staff made me feel comfortable and discussed options available that would best suit my needs and also being very professional but the best part was how accommodating they were to my schedule with out of state traveling to the facility. The entire procedure was painless and very detailed of the post care. I very much appreciate all the help from the nurses and the doctor for using their talents to give me hope and fulfillment of my new shape which is not only satisfactory but flattering!

Please be advised there are personal pictures attached.I reject the response from Sonobello.  The picture taken 01/06/2015 are the results that I received after the allowed time of 6 months.  Keep in mind that these photos were taken approximately 9 months post procedure approximately...

April 2014. As I stated in previous messages to Sonobello that I was not expecting a miracle,  I was expecting at the very least contoured and smooth upper and lower abdominals, as well as erased love handles and bra roll.  From the pictures you can plainly see that this is not at all the result.  I have bumps, and lumps, of fat, and uneven love handles, and a bra roll that is still existent.  I went in twice for follow-ups post procedures with the included concerns and was told to wait the 6 months.  It's been 9 months.  The last follow-up I did schedule was not convenient for my time,  as well as I felt incredibly disheartened with the results and wondered what exactly could Sonobello say to ease my worry and/or correct the issues that I currently have. I was informed that a re-do of liposuction in the same area was not advised.  I spent over $6000 for this procedure and the results of the money spent does not at all mirror the results.Please note that I was asked to do 2 separate procedures to optimize fat removal, which I complied with.I am aware that I have a higher BMI, and as I said before I was not expecting a miracle, however I was definitely assured that I would receive major results.It was never communicated by the staff or the physician that there could be a possibility that I would receive no results at all! Are these the types of results that Sonobello would like to advertise, nationwide? Does Sonobello stand behind the attached results? Is Sonobello proud and thrilled with my results?Can this be corrected?I am sadly disappointed., Sadly[redacted], RHIT, CCS, CPCBling Tees, Inc.  Co-OwnerDo Me A Favor, Inc. Co-OwnerCreating Creative Experiences

I am rejecting this response because:  I understand your argument, to a certain degree and you continue to refer what it is in writing on the contract.  However, when I actually spoke to your staff and addressed very specific concerns not once was it ever revealed that there was a possibility that the treatment/procedure would not work.  In fact,  I addressed  an issue with the bra roll,  and wanted to cancel having that performed because other physicians in your practice stated that they had not gotten a good result on the bra roll area.  I brought this concern up to your staff,  and wanted to cancel the procedure in that area, however was assured that I would definitely get results in that area.  My concern is this,  I understand contractual agreements and law.  I also understand that people do not read fully all the details of a contract.  What I am un-happy about is that Sonobello never at one time STATED in a verbal conversation between myself, your staff, nurses or physicians that the procedure may not work for some heavier patients for whatever reason.  Sonobello NEVER stated at any time by your staff, nurses and/or physicians that there was a certain amount of fat that could be aspirated for any given area.  Sonobello staff, nurses or physicians, never stated or suggested other alternatives for optimum or to maximize results, or even possibly other alternatives.  What Sonobello did verbalize over and over again, is that I would have the stated results that I was looking for, even when I questioned the contract, the statements in the contract and the statements of actual physicians in your facility, about the possibility of not working,  and Sonobello it's staff, physicians, and nurses pretty guaranteed I would be happy with my results.  In terms of having a follow-up appt.  I am only available on Saturdays from now until the summer of 2015.  What exactly is a follow-up going to do for me.  My attached photos speak for themselves.  Either Sonobello is going do something or not do something to rectify the situation.  It doesn't take a follow-up appt to determine that!

The staff and doctor were absolutely awesome. They made me very comfortable and were very professional.

Professional staff and quick service

This procedure was completely worth it. No pain, no gain!!! I am very happy that I made this decision sooner rather than later. I can't wait to see my final results even though I am already happy with the changes that I am seeing just 1 week after surgery.

I was very impressed with the entire experience at Sonobello. The team was caring, informative and had a great sense of humor! I had a facelift and I am very pleased with my results! I felt very safe and confidence in the staff and Dr. B[redacted].

I had a great experience with your company when speaking with Maureen she was great and I felt very confident with her I was not able to do the face lift because I am not a good candidate at this time however if I consider it in the future I will call Maureen. I also spoke to Marine regarding the body lipo but when I called her back she seemed to not be interested in speaking to me so for that reason I will not be calling her back.

I had a great experience! I had a lift performed under local anesthetic. The procedure went well and the results amazing! I am so glad I was brave enough to go ahead with it. Recovery went smoothly and the staff were very kind and helpful. Thanks Dr. Bonillas.

The refund was already processed and customer advised as same. If they did not receive their refund receipt they should contact us directly. This complaint should be closed.