Sharks Success Marketing Enterprises

P.OBox Wilmington, DE 19899- October 4, [redacted] Re: Frontier MasterCard account ending [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail If you do not receive the summary, or have additional questions, please contact our office at [redacted] My office hours are Monday through Friday, 8:a.mto 8:p.mET Sincerely, [redacted] *** [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below The issue persistedAfter the provider removed my auto-payment twice, I went through the customer service agent to process the payment and put back the auto-paymentAgain, March auto-payment never executed and I was again charged with interest and late fee.I contacted customer service [redacted] ) and she removed the interest chargeShe instructed me not to pay for MarchShe will monitor and review my account for the issue to make sure I will not get further interest and late fee charges; She will make sure that the auto-payment will work.The Revdex.com complain was regarding the software business logic errorIt has not been fixed yetThe case cannot be closed without my confirmation Regards,

P.OBox 8885Wilmington, DE 19899- August 31, [redacted] ** *** RE: Juniper MasterCard account ending [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] ***Our office hours are a.mto p.mET Monday through Friday Sincerely, [redacted] *** [redacted]

P.OBox 8885Wilmington, DE 19899- July 30, [redacted] *** RE: Juniper MasterCard account ending in [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] ***My office hours are a.mto p.mPT Monday through Friday Sincerely, [redacted]

P.OBox Wilmington, DE 19899- October 5, [redacted] RE: Barclaycard Arrival MasterCard account ending [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail If you do not receive the summary, or have additional questions, please contact our office at [redacted] ***My office hours are Monday through Friday, 8:a.mto 8:p.mET Sincerely, [redacted]

P.OBox 8885Wilmington, DE 19899- January 26, [redacted] ** *** RE: Application for US Airways MasterCard account [redacted] Thank you for your additional inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was again forwarded to the Office of President to investigate and respond Providing an exceptional experience is our goal and we regret if our previous response did not meet your needsWe have conducted an investigation of your additional inquiryWe have mailed you a detailed response of the research and any actions we may have takenPlease allow 7-days for that response to be receivedWe apologize for any inconvenience this matter may have causedIf you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are a.mto p.mET Monday through Friday Sincerely,

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me Regards,

P.OBox 8885Wilmington, DE 19899- April 28, [redacted] *** RE: Juniper MasterCard account ending [redacted] Thank you for your additional inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was again forwarded to the Office of President to investigate and respond Providing an exceptional experience is our goal and we regret if our previous response did not meet your needsWe have conducted an investigation of your additional inquiryWe have mailed you a detailed response of the research and any actions we may have takenPlease allow 7-days for that response to be receivedWe apologize for any inconvenience this matter may have causedIf you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:a.mto 8:p.mET, Monday through Friday Sincerely,

Revdex.com:Thank you for your assistance I returned the call from their office, spoke with the representative, and received an acceptable resolution He apologized for the confusion and difficulty I had contacting customer service.He informed me the interest charges had been reversedI have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards,

P.OBox Wilmington, DE 19899- December 6, [redacted] RE: Barclaycard Rewards MasterCard account ending [redacted] Thank you for your additional inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed the investigation of your additional inquiry and mailed you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail Providing an exceptional experience is our goal and we regret if our previous response did not meet your needsIf you do not receive the summary, or have additional questions, please contact our office at [redacted] , ext [redacted] My office hours are Monday through Friday, 8:a.mto 8:p.mET Sincerely, [redacted]

P.OBox Wilmington, DE 19899- October 12, [redacted] Re: JetBlue Rewards MasterCard account ending in [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail If you do not receive the summary, or have additional questions, please contact our office at [redacted] ***My office hours are Monday through Friday, 8:a.mto 8:p.mET Sincerely, [redacted] CC: Revdex.com of Delaware

P.OBox Wilmington, DE 19899- March 16, [redacted] RE: Barclaycard Rewards account ending in [redacted] *** [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] ***Our office hours are 8:a.mto 8:p.mET Monday through Friday Sincerely, [redacted] *** [redacted]

P.OBox Wilmington, DE 19899- 0in 0pt"> November 15, [redacted] RE: Barclaycard Rewards account ending in [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail If you do not receive the summary, or have additional questions, please contact our office at [redacted] ***My office hours are Monday through Friday, 8:a.mto 8:p.mET Sincerely, [redacted]

P.OBox Wilmington, DE 19899- May 9, [redacted] RE: Barclaycard Rewards MasterCard account ending [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail If you do not receive the summary, or have additional questions, please contact our office at [redacted] ***My office hours are Monday through Friday, 8:a.mto 8:p.mET Sincerely, [redacted] *** [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me The Barclay representative assigned to this investigation was extremely helpfulNot only was he able to investigate the situation and come to an agreement, he was also able to have the overpayment amount electronically returned to my account (much better than waiting for a check)He has also agreed to reimburse the overdraft fee which was incurred Regards,

P.OBox Wilmington, DE 19899- January 21, [redacted] RE: Barclaycard Arrival MasterCard account ending in [redacted] *** Thank you for your additional inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed the investigation of your additional inquiry and mailed you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail Providing an exceptional experience is our goal and we regret if our previous response did not meet your needsIf you do not receive the summary, or have additional questions, please contact our office at [redacted] My office hours are Monday through Friday, 8:a.mto 8:p.mET Sincerely, [redacted] *** [redacted]

POBox Wilmington, DE 19899- class="tfid16011"> April 20, *** [redacted] Dear Revdex.com: We have recently received the inquiry addressed to Barclays Bank Delaware in behalf of MrMatthew [redacted] and appreciate the opportunity to respondTo ensure the most efficient handling, Mr [redacted] ’s correspondence was forwarded to the Office of President to investigate We have fully reviewed and subsequently resolved the inquiry sent by Mr [redacted] Should your office or Mr [redacted] have any questions regarding this account, please contact our office at [redacted] ***My office hours are 8:a.mto 8:p.mET Monday through Friday Sincerely, [redacted] *

P.OBox 8885Wilmington, DE 19899- November 26, [redacted] *** RE: US Airways MasterCard Account ending in [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are a.mto p.mET Monday through Friday Sincerely,

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I am requesting that the company please write a letter explaining in full detail what happened and what they did to fix the problemThe company that I work for checks my credit report frequently and due to this issue it made my credit score go downMy company requires me to give them a full explaination and it would be best it the letter came from Barclay's Office of the PresidentPlease let me know if there are any concerns or questions

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I would like some sort of compensation for all the inconvenience this has caused us If you look at all the times we called and all the hours we spent on the phone for a month This was also reported to the credit bureau which we had to write a letter to for revision I figured you would be courtesy enough to give (reward points as that is what other credit card companies(American Express) has done for us in the past when they mess up Regards,