Sharks Success Marketing Enterprises

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I have not been provided with any type of resolution or any details regarding the investigationThe complaint will remain open until a resolution is made Regards,

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. The credit report was not ammended as I was told, the check that was supposed to be voided was cashed meaning if I would have believed them I would still be waiting for the money to be somewhere (and/or thinking I do not owe them at all), the min. payment does not reflect the activity that would have been on the account had I been told the correct information from the start; this is clearly deceptive consumer behavior, however I do not have the time for going into legal battles over such a small amount of money. I never (!) claimed balance transfers were at a 0 APR, the "Office of the President" rep suggested and after conducting an investigation she was supposed to call me back, that never happened. I just received correspondence telling me they had "given feedback" to the agents who basically lied to me, however everyone is providing the wrong information, apparently even the resolutions team top managers and the OOP. I used to work at a financial institution call center and if an agent (or many) made such a mistake they would have gotten into real trouble and held accountable for the amount of money they were off. Giving Feedback is not enough, who are you hiring in the first place? If that were not bad enough the simple thing they seemed to do right (giving me 10000 rewards points) , are not redeemable as they are supposed to get into my inbox as a gift card for Apple, still not in my inbox or anywhere after almost a month. Regards,

P.OBox Wilmington, DE 19899- September 4, [redacted] RE: Barclaycard Arrival MasterCard account ending [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:a.mto 8:p.mET Monday through Friday Sincerely, [redacted] *** [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below First, I am currently traveling and will not see the letter from Barclay's until after the time period Revdex.com has for responses Second, I want to thank [redacted] for her efforts in investigating the three separate instances where Barclay Card did not replace our stolen cardsAs I cannot see the letter, I hope that the information gleaned can help Barclay's to run a better programThird, the reason I am not accepting the response, is that the issues caused $in real expenses to meAlthough I do appreciate the 15,points credited to may account, I think we warrant more Regards,

P.O. Box 8885 Wilmington, DE 19899-8885 June 27, 2014 [redacted] ** [redacted] RE: US Airways MasterCard account ending 6426 [redacted] Thank you for your additional inquiry addressed to Barclays Bank Delaware forwarded to us from the RevDex.com of Delaware. To ensure the most efficient handling, your correspondence was again forwarded to the Office of President to investigate and respond. Providing an exceptional experience is our goal and we regret if our previous response did not meet your needs. We have conducted an investigation of your additional inquiry. We have mailed you a detailed response of the research and any actions we may have taken. Please allow 7-10 days for that response to be received. We apologize for any inconvenience this matter may have caused. If you do not receive the detailed response or have additional questions, please contact our office at [redacted] ***. My office hours are 8:00 a.m. to 5:00 p.m. ET Monday through Friday.

P.OBox Wilmington, DE 19899- November 18, [redacted] ** [redacted] /> RE: Barclaycard Financing Visa account ending [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] Our office hours are 8:a.mto 8:p.mET Monday through Friday Sincerely,

POBox Wilmington, DE 19899- Sans';"> September 27, [redacted] RE: JetBlue Rewards MasterCard ending [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail If you do not receive the summary, or have additional questions, please contact our office at [redacted] ***My office hours are Monday through Friday, 8:a.mto 8:p.mET Sincerely, [redacted] *** [redacted]

P.OBox 8885Wilmington, DE 19899- May 15, [redacted] *** RE: Hawaiian Airlines MasterCard account ending in [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] *ur office hours are 8:a.mto 8:p.mET Monday through Friday Sincerely, [redacted] *** [redacted]

P.OBox 8885Wilmington, DE 19899- January 28, [redacted] ** *** RE: Carnival MasterCard account ending in [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] My office hours are a.mto p.mET Monday through Friday Sincerely,

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowI will reject this response until documentation is received and reviewed as the only documentation that Barclay Card sent me was completely black and illegible Very unprofessional for a business to send this kind of documentation to a long term, always in good standing customer This merchant made a fraudulent transaction and obtained my signature under pretenses and deceitfulness I will be consulting my local news station, the Federal Trade Commission and the Attorney Generals Office for further investigation International merchants should not be allowed to victimize tourists that visit their countries [redacted] ***

P.OBox Wilmington, DE 19899- May 17, [redacted] Re: JetBlue Rewards MasterCard account ending in [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail If you do not receive the summary, or have additional questions, please contact our office at [redacted] , or call me directly at [redacted] My office hours are Monday through Friday, 8:a.mto 8:p.mET Sincerely, [redacted] Office of the President CC: Revdex.com of Delaware

P.OBox Wilmington, DE 19899- August 2, [redacted] RE: Barclaycard Ring account ending [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail If you do not receive the summary, or have additional questions, please contact our office at [redacted] My office hours are Monday through Friday, 8:a.mto 8:p.mET Sincerely, [redacted] *** [redacted]

P.OBox Wilmington, DE 19899- November 28, [redacted] RE: Barclaycard Financing Visa account ending in [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] ***Our hours of operation are 8:a.mto 8:p.mET Monday through Friday [redacted] *** [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] and have determined that my complaint has NOT been resolved because: 0in 10pt;"> I want the fraudulent charge removed In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely,

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Problem: This is the second time I have registered a complaint against Barclay due to issues with customer service and the incorrect charges on my Aviator MastercardI closed my account and called customer service to make sure it was closed and there were no payments to be madeNow I am getting emails that I'm being charged late fees on charges that Barclay told me they took care of months ago when I was a victim of identity theft! In the past they would tell me they were working on a issue, but they ruined my credit and only restored it after I complained to the Revdex.comBarclay, I am so disappointedI f you do not take care of this asap, I will be pursuing this matter in courtTranslate Desired Outcome: Take all my charges away, close all accounts I have with you, and fix my credit

P.OBox Wilmington, DE 19899- June 17, [redacted] RE: Visa Black Card account ending [redacted] Thank you for your additional inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed the investigation of your additional inquiry and mailed you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail Providing an exceptional experience is our goal and we regret if our previous response did not meet your needsIf you do not receive the summary, or have additional questions, please contact our office at [redacted] My office hours are Monday through Friday, 8:a.mto 8:p.mET Sincerely, [redacted] *** [redacted]

P.OBox 8885Wilmington, DE 19899- March 11, [redacted] ** *** RE: Application for a Barclaycard [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, your correspondence was forwarded to the Office of President to investigate and respond We have fully investigated your inquiryWe have sent you a detailed response of the investigation and any actions we may have takenPlease allow 7-days for that response to be received through the mail If you do not receive the detailed response or have additional questions, please contact our office at [redacted] ***Our office hours are a.mto p.mET Monday through Friday Sincerely,

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear belowI understand the issue is resolved, however, they did not see very apologetic or care that my issue even happened to begin with and caused more headache and grief than resolving the issues, example is missed calls, number given to reach out didn't work, and had no way to recontact except with going through a hassle with card services to track down the person in charge and email themJust overall disgusted with how my case was handled even with the Revdex.com involved Regards,

P.OBox Wilmington, DE 19899- January 26, [redacted] RE: Barclaycard Financing Visa account ending [redacted] Thank you for your recent inquiry addressed to Barclays Bank Delaware (‘Barclaycard’) forwarded to us from the Revdex.com of DelawareTo ensure the most efficient handling, this correspondence was forwarded to Barclaycard’s Office of the President to investigate and respond We completed our investigation and sent you a detailed summary of any actions we may have takenPlease allow 7-days for delivery by mail If you do not receive the summary, or have additional questions, please contact our office at [redacted] ***My office hours are Monday through Friday, 8:a.mto 8:p.mET Sincerely, [redacted]