Risezone Solutions

Everyone I spoke with and all who worked on my computer were all very nice, and most of all knowledgeableThey made me feel as ease and took care of everything for me

Very good

Knowledgeable and considerateHe is an asset to your company
Thank you so much
Dr RL***

Hello *** *** * ***,We are really sorry for the sad event in your family.As a consolation we have refunded the full amount paid for the service rendered $(11/5/2015) and (03/04/2016)For the march payment we have refunded back to the original credit card used in the
transactionThe second payment is more than days old, so we have sent the check by mail.As far the internet fraud with the Chinese company, you have to talk to that company directly. Regards,Risezone Solutions

Hello Ref: Complaint ID: ***On 7th Oct 2014, we have successfully fixed issues on customer machine and had a one year service contract to provide unlimited support from that daySomehow customer have some misunderstanding about one year customer support from Risezone SolutionsThat
service ended in Oct 2015.We have attached the sale receipt and service details document along with where we can see the service description as “Annual Technical Support For Pc”.Since the customer is not satisfied with the last interaction, we complimentary offer to support his machine for one more year at no extra costWe would do our best like win back the customers faith and goodwill.ThanksCustomer SupportRisezone Solutions LLC.e-mail: [email protected] | web: www.risezone.com | Toll Free: ***Disclaimer: - This e-mail is confidential and may also be privileged, for the intended recipient onlyRisezone is an independent software technical support service provider for a large variety of third party products, brands and servicesAny use of Trademarks, Brands, Products and Services is referential and Risezone has no affiliation with any of these third-party companies unless such relationship is expressly specifiedThe services we offer may also be available on the brand owners' websites

Completely satisfied with my experienceCertainly feel safer using my computer I would recommend this to my contacts & family Unfortunately people don't appreciate this until they are in trouble but it is impossible to say just how great it is in a few words I am happy and grateful for the knowledge of the techs

I am a well satisfied customer of rise zone, I would recommend to any oneGood service

He was excellent very determined to make it work and it did Great job!!

A*** was very professional and knew his job very weeHe was quick and informative,

The Service was marvelous Tech was very knowledgeable

Risezone was very helpful in resolving all my issues on three computers Very happy with their work and making sure everything was fixed correctly They explained everything that was happening and what was needed for ongoing support

Very good

Resize zone scammed me out of $to think my computer was hijacked and they would fix it the entire time I kept asking if they were apple support and not once did they say no we are resize zone not affiliated with apple they made me believe that I had errors on my computer and I did not all they added was mailware! And after disconnecting with them I finally got in touch with the true apple support and for free they showed me where I needed to delete things that were not necessary which were there files they downloaded!! I want my money back

We had a lot of malware and everything was locked up badly, but the technicians did their work fast and solved all our problems

I was extremely satisfied with my service

I am very happy with Risezone last year

They did excellent work and addressed all my issues!!!

I feel this computer service is a very good service

It was easy to follow instructions to get the service startedvery helpful customer service and very personableI would recommend to others to utilize

I have risezone tech support, my contract states that after I pay them $that they will service my desktop with mcafee for yrs, lifetime malware byte, and monthly cleaning of my pc...from the dates of may to may my issue is that every month after they clean my pc (once a month) they will use high sale pitches to extend there services ..every month after cleaning they will do thisI have to hang up to make them to stop sellingI did not have my monthly cleaning last month (September) because of this issueif I need other tech support on my desktop that's in my contractthey will use there high sales pitch againI can't get them to stop
they owe me months of the services to my pcthat would come out to be around $