Excellent, professional service
I have experienced a positive, caring, efficient contact with them every time spread over a number of years
They do it right and I am a very loyal customer because of it
Bryan came to my home to do an electrical checkup He was a very personable man, polite, helpful and knowledgeable He was very thorough with his check up and explained everythingAll outlets inside and outside were checked and advice givenI would recommend him to anybody for electrical work
I have dealt with this business many times over the years in using their services to maintain my homeIn total, they have been very responsive to my situation each time I have contacted them and given me the quickest and most professional serviceThey work efficiently and cooperatively to diagnose the problem and then often one or more options to work on a solutionTheir employees who I have talked to on the phone or dealt with face to face are always polite, on time very efficient and hard workingI particularly appreciate the office call to let me know someone is on the way on the day of an appointmentToday I had Andy Mcome to my house to deal with issues regarding my tank less hot water heaterHe arrived on time and introduced himself and explained his knowledge and back ground in dealing with water heatersHe asked questions of me to clarify what the problem was and them went about his job of checking the situation as it was and outlining what the problems could be from the simplest to the most seriousWhen he entered and left the house he was very careful to not track on the floors and ensured that doors were properly closedHis manner was informative, polite and wiling to answer my questions to have me understand what he was doing and why He worked thoroughly and quicklyHe answered thoroughly all my questions and explained what he was doingHe determined what was wrong and went about solving the problemAs he did these things, he educated me about what I could be doing to ensure the ongoing proper maintenance of my tank less hot water heater
This is the third time I have requested technician Brett Gfor my annual heating and cooling system inspectionAs always he was friendly and professional, gave options available for future replacements if necessary
Showed me maintainence things I could do to keep my equipment in good working order
As far as Gregg's Plumbing & Heating, I would not hesitate to recommend this business to anyone looking for quality service and reasonable pricing
Landon did a great job with the furnace servicing, but the one thing that I appreciated the most was the extra he didGetting the fireplace turned on and inspecting my kitchen exhaust motor, which he found to be seizedHe then promptly got a new motor ordered and booked for a return date to install it at my convenience a few days later He seemed happy to help in any way
Andy M provided great service when my water heater went downI appreciated that he was punctual, knowledgeable and very easy to talk to during the processAndy did a great job helping me understand the issues with my water heater and did a great job!!
I recently purchased a heating system for my home from Gregg'sThe plumber who arrived to help with the install was willing to accommodate some unrelated plumping needs He proved to be not only knowledgeable and professional, but as well gave some excellent advice re my issues....needless to say the service provided was excellent
Blake Rhelped us on short notice with a hot water heater replacementHis service was outstanding! He is knowledgeable, pleasant, and provided other consulting information on the state of our furnace room and future needs and considerationsHe also taught us about the ongoing maintenance of our water heater
I was very pleased with the recent electrical inspection of my home by Bryan WBryan was polite, courteous and knowledgable in his fieldBryan answered my questions well with his explanations.He assured me that my home was safe following his assessment but suggested and advised that I consider the installation of a electrical Surge Protecction device
He explained it's function before and following installation as I had many questions( A few days later I heard in the media that an electrical surge had occurred in the City causing irreparable damage to many homes.)
Bryan also installed a CO detector and a protective cover for my most-used outside outlet as well as kindly replacing a bulb in the downstairs hall that I could not safely reach
I would certainly request that Bryan does follfor any electrical concerns that may occur Anne D
Called Gregg's to have our air conditioner checked as part of our service agreement We were supposed to have an afternoon call but there was a cancellation, so they called to see if it was convenient for the technician to come earlier - very much appreciatedThe technician, Brett was prompt, very professional and thoroughHe was able to explain what he did and what we needed to do to get maximum efficiency from our air conditioner Thank you for the great service
Andre B from Greggs was an excellent technicianHe was professional and took the time to explain the problemHe explained it in a way that was easy to understandHe was very up front and someone I would welcome back to my home to fix any issues in the future
Did a very good job and I am very satisfied
Excellent, professional service
I have experienced a positive, caring, efficient contact with them every time spread over a number of years
They do it right and I am a very loyal customer because of it
On time, courteous, explained everything so that I could understand what was going on
Bryan came to my home to do an electrical checkup He was a very personable man, polite, helpful and knowledgeable He was very thorough with his check up and explained everythingAll outlets inside and outside were checked and advice givenI would recommend him to anybody for electrical work
I have dealt with this business many times over the years in using their services to maintain my homeIn total, they have been very responsive to my situation each time I have contacted them and given me the quickest and most professional serviceThey work efficiently and cooperatively to diagnose the problem and then often one or more options to work on a solutionTheir employees who I have talked to on the phone or dealt with face to face are always polite, on time very efficient and hard workingI particularly appreciate the office call to let me know someone is on the way on the day of an appointmentToday I had Andy Mcome to my house to deal with issues regarding my tank less hot water heaterHe arrived on time and introduced himself and explained his knowledge and back ground in dealing with water heatersHe asked questions of me to clarify what the problem was and them went about his job of checking the situation as it was and outlining what the problems could be from the simplest to the most seriousWhen he entered and left the house he was very careful to not track on the floors and ensured that doors were properly closedHis manner was informative, polite and wiling to answer my questions to have me understand what he was doing and why He worked thoroughly and quicklyHe answered thoroughly all my questions and explained what he was doingHe determined what was wrong and went about solving the problemAs he did these things, he educated me about what I could be doing to ensure the ongoing proper maintenance of my tank less hot water heater
This is the third time I have requested technician Brett Gfor my annual heating and cooling system inspectionAs always he was friendly and professional, gave options available for future replacements if necessary
Showed me maintainence things I could do to keep my equipment in good working order
As far as Gregg's Plumbing & Heating, I would not hesitate to recommend this business to anyone looking for quality service and reasonable pricing
Very knowledgeable and efficientVery pleasant to have as our heating specialistsService person very wonderful to have working on our furnace
Nathan was very friendly and extremely knowledgeable
I've always had excellent customer service from Gregg's staffThey are always very helpful and friendly and the work they do has always been excellent
Landon did a great job with the furnace servicing, but the one thing that I appreciated the most was the extra he didGetting the fireplace turned on and inspecting my kitchen exhaust motor, which he found to be seizedHe then promptly got a new motor ordered and booked for a return date to install it at my convenience a few days later He seemed happy to help in any way
Professional and efficient
Good prompt service, polite, helpful and efficient but I don't like high pressure sales tactics
Andy M provided great service when my water heater went downI appreciated that he was punctual, knowledgeable and very easy to talk to during the processAndy did a great job helping me understand the issues with my water heater and did a great job!!
Very easy to work with and quite accommodating
I recently purchased a heating system for my home from Gregg'sThe plumber who arrived to help with the install was willing to accommodate some unrelated plumping needs He proved to be not only knowledgeable and professional, but as well gave some excellent advice re my issues....needless to say the service provided was excellent
Blake Rhelped us on short notice with a hot water heater replacementHis service was outstanding! He is knowledgeable, pleasant, and provided other consulting information on the state of our furnace room and future needs and considerationsHe also taught us about the ongoing maintenance of our water heater
excellent service, charges explained and work done very professionally
I was very pleased with the recent electrical inspection of my home by Bryan WBryan was polite, courteous and knowledgable in his fieldBryan answered my questions well with his explanations.He assured me that my home was safe following his assessment but suggested and advised that I consider the installation of a electrical Surge Protecction device
He explained it's function before and following installation as I had many questions( A few days later I heard in the media that an electrical surge had occurred in the City causing irreparable damage to many homes.)
Bryan also installed a CO detector and a protective cover for my most-used outside outlet as well as kindly replacing a bulb in the downstairs hall that I could not safely reach
I would certainly request that Bryan does follfor any electrical concerns that may occur Anne D
Called Gregg's to have our air conditioner checked as part of our service agreement We were supposed to have an afternoon call but there was a cancellation, so they called to see if it was convenient for the technician to come earlier - very much appreciatedThe technician, Brett was prompt, very professional and thoroughHe was able to explain what he did and what we needed to do to get maximum efficiency from our air conditioner Thank you for the great service
Andre B from Greggs was an excellent technicianHe was professional and took the time to explain the problemHe explained it in a way that was easy to understandHe was very up front and someone I would welcome back to my home to fix any issues in the future