My many experiences with Gregg's Plumbing & Heating Ltdhave been positive ones I first encountered them when a basement drain flooded on New Year's Day and they saved the day for my family and me I signed up as a preferred customer, paying a monthly fee that covers an annual furnace check, an annual a/c check, a full plumbing evaluation, and a full electrical evaluation
I live in an older house that was fairly neglected so they always recommend several things that could be done to bring the systems up to current standards and one or two things that really should be done either to extend the life of my appliances or to ensure safety If there's ever a problem with the work, it gets fixed quickly and effectively
I want to provide some feedback on the work done at my home by Andy Mon October and October 19, Andy arrived on time both daysOn October 17, he introduced himself and provided an oral background of his training and specializations as a technicianThe call on October 17, was for him to have a look at my tank less hot water heater which Gregg's had installed six years previouslyThe hot water heater had stopped providing hot water two days previouslyAndy clearly and precisely informed me about what the possible problems might be and the causes and results or implications that might come with each problemHe was forthright and clear in his explanations and was more than willing to answer any questions or concerns I hadI appreciated that he noted some failings on my part in how I was looking after the hot water heaterA valuable learning moment for meThis was done in a positive and informative way for me
He went about trouble shooting the situation and did a thorough and complete check of my hot water heaterHis inspection was precise and thorough both inside and outside of the houseWithin a short period of time he had diagnosed that the air intake was blocked with debris and proceeded to take care of the issue so that the hot water heated again worked and again provided hot waterI asked if he would reset the thermostat and the time settingsThis he obliging did
While he was working, he communicated with me in a personable manner and explained what he was doing clearlyThe technical jargon was kept to a minimum and the emphasis was on expanding my knowledge about the use of the hot water heaterThe invoice for the work was very detailed and clearly spelled out the cost of each aspect of the serviceAt the end of the appointment it was arranged for him to return on October 19, and he would do a Whole-House Home Safety and House Plumbing report cardI was most impressed by Andy's approach to the job--he was clear, to the point and efficient in using his time
On October 19, Andy arrived on time and conducted a very thorough Home Safety Report and Whole-House Plumbing Report CardHe went through the plumbing in the house with a fine tooth comb and asked a lot of questions to make sure any issues or concerns I had with the plumbing were checked and discussedIn a house that is years old, even though I have tried to maintain, there were issues that now needed to be dealt withHis final report was very complete and listed in detail what needed to now be done in the way of maintenance, repair or replacement of equipmentThis was all discussed with me thoroughlyThe plan was presented to me in the form of three options--each option laid out in detail and completely pricedHe also illustrated each option with information about each replacement item and the cost implicationsI was able to ask a lot of questions so that I could determine what was the best choice for meHe explained the financial options I had for paymentOnce I had made my decision, he set up an immediate appointment to begin workOn the whole I was most impressed and extremely satisfied with Any's work and customer relationsI look forward to having Andy at the house completing the work planned
Jansen Mis a very pleasant,knowledgable technician in his field.He pointed out to me,during an annual assessment of my furnace,that there was a potential hazard in the heat exchangerThis would need to be monitored closely.I asked many questions and Jansen took time to explain his concern and suggested that I consider a new,high efficiency rented furnace which could be installed soonAgain he was willing to satisfactorily answer my questions about the rental process and follMaintainance
I was satisfied with this experience and would definitely request future follwith this technician
July 14, 2016: I just had the best experience with Plumbing Pro Andre B from Gregg's Home Services Andre completed a complicated plumbing job quickly and efficiently and explained and showed me what he was doing as he worked He was courteous, professional and personable.....AND he left my bathroom spotless! I will ask for Andrew next time I have plumbing work to be done Many Thanks! Christina W***, Saskatoon, SK>
I phoned Gregg's yesterday and spoke to Laura about an intermittent leak I had had over the past three years and had started again recently She was able to get me an appointment the same day because of a cancellation Her willingness to help and give me the best service possible was exceptional particularly given that I was quite stressed about the whole thing Then Erwin came at as scheduled After some discussion about this intermittent leak and initially thinking he would have to take the basement ceiling down he decided that it was upstairs at the main drain where the kitchen sink and d/w attached He put an 8" hole in my dining room at the exact location of the main drain and sure enough there was the leak Very impressed with both Laura and Erwin and the price was very reasonable Thank you for true 'customer service'!
On October 19, I had an appointment with Gregg's Home Services to have an electrical inspection of my home and some follow up work done to deal with any issues revealed by the inspectionThe technician sent by Gregg's was Seth BHe arrived on time, introduced himself and gave me an overview of his training and experienceAt all times his manner was personable, knowledgeable with a willingness to answer any and all questions I might have about the process and the findings of the inspectionHis work was thorough and his answers to my questions very informative, helping to educate me about the condition of the electrical work in my homeAs my home is over years old, there were many things I needed to know about improvements and updates, information which he readily providedHis process was not a sales pitch but a process of educating me about the problems that were discoveredIn presenting to me what had to be done to update my home, he provided me with three priced options of the work that has to be done and provided the positives of each optionTherefore, I was fully informed of what choices I had to make and the cost implicationsHe efficiently went about completing the work for the option I choseHe was careful, thorough and did the work in a reasonable period of time leaving no debris, mess or necessary cleanupHe cleaned up each location where he workedHe was very careful to wear protective footwearHis pleasant demeanor, efficient work and thoroughness left me very satisfiedI would recommend his work and ask for him again if any future electrical work were required around my home
I have always had good service from Gregg's Not that they haven't made mistakes but they have always been willing to come back and correct it Individuals I have dealt with in person are great! They are priced highly but then my expectations are that the work is done correctly by fully trained and qualified individuals
Excellent service and knowledge provided by Bryan Wwhen he did a complete electrical check of my home and repaired any problem that I may have had to have my home safe and up to code
I always request Alex as our technicianHe is so friendly, he explains things clearly, I know his job is to also sell us something and he is polite but not pushy when he suggests upgradesI personally don't like that part of the visitWe pay a lot to have the free checkup so if the checkup is good that's all I want
We had a service call from Gregg's regarding some plumbing issues The individual who came was Rey M He was very friendly and knowledgeable and explained everything very well
I am very satisfied with the AC inspection service provided by Gregg's Plumbing and Heating today
My many experiences with Gregg's Plumbing & Heating Ltdhave been positive ones I first encountered them when a basement drain flooded on New Year's Day and they saved the day for my family and me I signed up as a preferred customer, paying a monthly fee that covers an annual furnace check, an annual a/c check, a full plumbing evaluation, and a full electrical evaluation
I live in an older house that was fairly neglected so they always recommend several things that could be done to bring the systems up to current standards and one or two things that really should be done either to extend the life of my appliances or to ensure safety If there's ever a problem with the work, it gets fixed quickly and effectively
Very kind and courteous staff as well as very knowledgeable
The guy that came was very informative, helpful, and calming He knew his stuff, it was reassuring
Jansen was courteous, knowledgeable and punctual
We would be pleased to have him return, if and when we require further service
WE HAD EXCELLENT SERVICE BY TECNITION AND WOULD RECOMMEND TO ANYONE LOOKING FOR SERVICE
Awesome dealing with Bryan W today! Very friendly and explained step by step what he was doing! Will deal with again
I want to provide some feedback on the work done at my home by Andy Mon October and October 19, Andy arrived on time both daysOn October 17, he introduced himself and provided an oral background of his training and specializations as a technicianThe call on October 17, was for him to have a look at my tank less hot water heater which Gregg's had installed six years previouslyThe hot water heater had stopped providing hot water two days previouslyAndy clearly and precisely informed me about what the possible problems might be and the causes and results or implications that might come with each problemHe was forthright and clear in his explanations and was more than willing to answer any questions or concerns I hadI appreciated that he noted some failings on my part in how I was looking after the hot water heaterA valuable learning moment for meThis was done in a positive and informative way for me
He went about trouble shooting the situation and did a thorough and complete check of my hot water heaterHis inspection was precise and thorough both inside and outside of the houseWithin a short period of time he had diagnosed that the air intake was blocked with debris and proceeded to take care of the issue so that the hot water heated again worked and again provided hot waterI asked if he would reset the thermostat and the time settingsThis he obliging did
While he was working, he communicated with me in a personable manner and explained what he was doing clearlyThe technical jargon was kept to a minimum and the emphasis was on expanding my knowledge about the use of the hot water heaterThe invoice for the work was very detailed and clearly spelled out the cost of each aspect of the serviceAt the end of the appointment it was arranged for him to return on October 19, and he would do a Whole-House Home Safety and House Plumbing report cardI was most impressed by Andy's approach to the job--he was clear, to the point and efficient in using his time
On October 19, Andy arrived on time and conducted a very thorough Home Safety Report and Whole-House Plumbing Report CardHe went through the plumbing in the house with a fine tooth comb and asked a lot of questions to make sure any issues or concerns I had with the plumbing were checked and discussedIn a house that is years old, even though I have tried to maintain, there were issues that now needed to be dealt withHis final report was very complete and listed in detail what needed to now be done in the way of maintenance, repair or replacement of equipmentThis was all discussed with me thoroughlyThe plan was presented to me in the form of three options--each option laid out in detail and completely pricedHe also illustrated each option with information about each replacement item and the cost implicationsI was able to ask a lot of questions so that I could determine what was the best choice for meHe explained the financial options I had for paymentOnce I had made my decision, he set up an immediate appointment to begin workOn the whole I was most impressed and extremely satisfied with Any's work and customer relationsI look forward to having Andy at the house completing the work planned
Jansen Mis a very pleasant,knowledgable technician in his field.He pointed out to me,during an annual assessment of my furnace,that there was a potential hazard in the heat exchangerThis would need to be monitored closely.I asked many questions and Jansen took time to explain his concern and suggested that I consider a new,high efficiency rented furnace which could be installed soonAgain he was willing to satisfactorily answer my questions about the rental process and follMaintainance
I was satisfied with this experience and would definitely request future follwith this technician
July 14, 2016: I just had the best experience with Plumbing Pro Andre B from Gregg's Home Services Andre completed a complicated plumbing job quickly and efficiently and explained and showed me what he was doing as he worked He was courteous, professional and personable.....AND he left my bathroom spotless! I will ask for Andrew next time I have plumbing work to be done Many Thanks! Christina W***, Saskatoon, SK>
I phoned Gregg's yesterday and spoke to Laura about an intermittent leak I had had over the past three years and had started again recently She was able to get me an appointment the same day because of a cancellation Her willingness to help and give me the best service possible was exceptional particularly given that I was quite stressed about the whole thing Then Erwin came at as scheduled After some discussion about this intermittent leak and initially thinking he would have to take the basement ceiling down he decided that it was upstairs at the main drain where the kitchen sink and d/w attached He put an 8" hole in my dining room at the exact location of the main drain and sure enough there was the leak Very impressed with both Laura and Erwin and the price was very reasonable Thank you for true 'customer service'!
On October 19, I had an appointment with Gregg's Home Services to have an electrical inspection of my home and some follow up work done to deal with any issues revealed by the inspectionThe technician sent by Gregg's was Seth BHe arrived on time, introduced himself and gave me an overview of his training and experienceAt all times his manner was personable, knowledgeable with a willingness to answer any and all questions I might have about the process and the findings of the inspectionHis work was thorough and his answers to my questions very informative, helping to educate me about the condition of the electrical work in my homeAs my home is over years old, there were many things I needed to know about improvements and updates, information which he readily providedHis process was not a sales pitch but a process of educating me about the problems that were discoveredIn presenting to me what had to be done to update my home, he provided me with three priced options of the work that has to be done and provided the positives of each optionTherefore, I was fully informed of what choices I had to make and the cost implicationsHe efficiently went about completing the work for the option I choseHe was careful, thorough and did the work in a reasonable period of time leaving no debris, mess or necessary cleanupHe cleaned up each location where he workedHe was very careful to wear protective footwearHis pleasant demeanor, efficient work and thoroughness left me very satisfiedI would recommend his work and ask for him again if any future electrical work were required around my home
Great serviceOn time and very accommodating
I have always had good service from Gregg's Not that they haven't made mistakes but they have always been willing to come back and correct it Individuals I have dealt with in person are great! They are priced highly but then my expectations are that the work is done correctly by fully trained and qualified individuals
Excellent service and knowledge provided by Bryan Wwhen he did a complete electrical check of my home and repaired any problem that I may have had to have my home safe and up to code
I always request Alex as our technicianHe is so friendly, he explains things clearly, I know his job is to also sell us something and he is polite but not pushy when he suggests upgradesI personally don't like that part of the visitWe pay a lot to have the free checkup so if the checkup is good that's all I want
We had a service call from Gregg's regarding some plumbing issues The individual who came was Rey M He was very friendly and knowledgeable and explained everything very well
We were very happy with Brett who did a service call on our furnace He was thorough and informative We would highly recommend him to others
Andy M is not only an excellent professional, his human relations is outstandingI rate him 100%
work was done well but items were times what they were worth