ReferralCars, LLC

We're sorry to hear about thisI've checked the records and we only have one email from you and we responded by confirming your shipping address so that we could process a reprint and reship for youYou responded to that email as well so I'm not sure what could have happened before thatEither way, we've refunded your payment in full so look for that money back in your account within 3-business daysWhen your decal arrives please just return it to us by writing "return to sender" on the envelopeI'm sorry this didn't work out for you.?

? Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

Hello,? ? It appears that you submitted your cc information incorrectly because we don't have a record of payment though we can see that you attempted the purchase shippingThe reason that you couldn't get a hold of us was because you tried to reach customer service after hours and there wasn't anyone to assist youWe're not sure how else we could have prevented this complaint as the problem appears to be outside of our control.?

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

We're sorry that this happenedWe see that you unsubscribed from our list so that solves the problemIn the future, just click that unsubscribe link since it is much faster than waiting for an email response.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Hello, I'm sorry to hear that your campaign didn't make any money in the first days and that you've had a hard time getting the gift cardI've gone ahead and refunded your account in full so look for that money to be in your account within 3-business daysAs for the gift card, I
couldn't find any record of you writing in about that so maybe there was an issue thereEither way, I'm having the gift card sent to your email now so look for that within hoursThanks so much and we're sorry for the hassle

Complaint: ***
I am rejecting this response because: It was not stated "multiple times" that the gift card was for a barely usable appThis company is a complete fraudulent joke
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

We are very sorry for the problem in activating your decalWe always try to resolve technical issues as fast as possible but sometimes problems with technology can take longer than is ideal to solveWe are working on this as a growing company Regardless, we are more than happy to refund your
account in fullThere are no recurring charges with us so after we’ve cancelled and refunded your account everything will be finalAgain, so sorry things didn’t work out better for your first campaign

Our guarantee is a $gift card to restaurant.com which is in the terms that you agreed to with your campaignWe have not changed those terms ever so I'm not sure what the miscommunication could have beenWe've triggered the system to send you that gift card so expect to receive it within
hours via emailWe're sorry that our agents weren't prompt in taking care of your account so we will also be pulling phone and email records and training agents based on what we find.

Hello, We're very sorry to hear of your displeasure with how things are set up with usAllow me to clarify some of the points/questions you have brought upReferralCars is the vehicle advertising company you signed up withReferralCars is in the business of matching drivers with businesses
for an advertising campaignIn your case, you were matched to advertise for ZoomBenefitsIn order to track activity from your decal including sales and commissions we contracted with Clickfunnels who provides the software necessary to do that reliably. It sounds like your issue with Clickfunnels is that you click on the support button expecting live chat but didn't get immediate supportThis seems to be an issue on their end that is unrelated to ReferralCars or your campaign for ZoomBenefitsIf you'd like to get a hold of us please call us at or email us at [email protected] click funnels (who's just the software provider) won't reach us. Hope that helps to clarifyIf you'd like a refund or anything else let us know and we'd be happy to provide that for you!

We are very sorry to hear you're upset about the campaign and we want to make it 100% right with youAs requested we've gone ahead and refunded your account in full so look for the $to be returned to your account within 3-business days per bank timelinesIn looking up your account we see
that we've already cancelled the renewal so that has been taken care of as wellAlso, we have removed your billing information.We regret that you feel the campaign was a farceWe assure you it isn't and that we have a very high success rate with this campaign which is why it is one of our most popular campaigns for new driversThat being said, we understand your displeasure and hope that we can win your trust with a future campaign if that is what you desire. Let us know if there is anything else we can do to make this right

We agreed to zero contractsIf you unsubscribe from the emails you stop receiving the emailsIt seems like you have this same convenient "problem" with lots of other businesses since you have a set process for this sort of thingThe Revdex.com needs to remove you from their platform and block you from extorting businessesYou're wasting everyone's time including your ownYou're not receiving any money for you incompetence in unsubscribing from emailsGood day.

I'm sorry to hear you've had a poor experienceWe have processed your refund so look for that to be back in your account within 3-business daysWhile we've given you a refund we must also tell you that we have not changed the terms of our guarantee even once since we began as a companyThe gift
card has always been for Restaurant.com and no video anywhere has ever stated differentlyWe are sorry that you heard wrong but we have only ever used restaurant.com gift cards as part of our day commission guarantee.

We're very sorry to hear of your experienceOur gift card guarantee is something we take very seriously and if you had difficulty receiving it we'd like to know so that we can investigate and make wholeWe do not hide the fact that we offer the $Restaurant.com gift card and
the only stipulation for receiving the gift card is that the decal we shipped was actually installed on the vehicleWhich is also in our gift card termsHaving said all that, we are more than willing to issue a refund and apology for how this has all gone for you. I've attempted a refund for your initial payments but the payment processor has rejected the refund since it is longer than days so we'd be happy to send you that money in some other form. PayPal would likely be easiestPlease let us know what your PayPal address is so we can send that out immediately.

Sorry to hear you have been less than impressed with our serviceI've gone ahead and processed the full refund for your account so look to see that money within 3-business daysThat time frame comes from the bank, not us so we apologize it takes that longWe also have our customer service email
and phone number listed on our site, emails and other places so you could have reached us there to ask for a refundWe have a very liberal refund policySorry it didn't work our better though.

Hello! I'm so sorry you feel we are a scam! We would be happy to refund your account in full either wayI'll process that now for you so please look for the money back in your account within 3-business daysThanks!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

We're not sure why you were told something like thatIt was false. I've located and refunded the charge in question and I apologize for how this was handled initiallyPlease look for the refund to be back in your account within 3-business daysLet us know if there is anything else we can
do for you.