POWERHOME SOLAR Reviews (%countItem)
POWERHOME SOLAR Rating
Address: 919 N Main St, Mooresville, North Carolina, United States, 28115-2355
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Relatively easy process and install team was great!
Thank you for your review, ***! We appreciate your business. Thank you for choosing POWERHOME Solar.
Relatively easy process and install team was great!
Thank you for your review, ***! We appreciate your business. Thank you for choosing POWERHOME Solar.
Installation, Customer Service,
JULY 2018 to Present
Wwas to have a new roof installed on our Pole Barn in Sept 2018..Never Happened call after call..Stated they need permits to put on roof..*** you DO NOT..Sometime in Early December I came home to materials just put in our driveway..No response from company during the long wait from July until this point damage was done to the inside of our Barn with lots of Mold and water damage..One day they showed up and installed the roof..In Late January or Early Feb.Well apparently THEY Let the loan expire and then proceeded with the solar panels and all inspections and permits before telling us our credit needs to be ran AGAIN..They expect us to have been paying for something that was never completed and ruined our barn. WE have called SEVERAL times with messages being left nobody *** respond and they refuse to give our power company the I inspections so we can have the panels turned on..Stay AWAY they screwed up and now we cant speak with ANYBODY POOR CUSTOMER SERVICE and a product that cant be used
We apologize for the inconveniences, Someone will be reaching out to rectify these issues. Thank you.
(The consumer indicated he/she ACCEPTED the response from the business.)
Yes because we have left several messages and would like this issue resolved by having our panels turned on
Service have not been complete in a timely manner, and unable to get a resolution
Signed a contract on 8/14/18 to have solars installed and today the install is still not completed, I am unable to get a phone call back from the company, No one seen to be doing any kind of follow up.
Currently I want them to finished the job and they need to reduce the amount of the balance that is owed as to I have sent hours and my resources to contact inspectors and vendors and others to help get this job completed
We apologize and someone will be reaching out to rectify the issues you're having. Thank You.
(The consumer indicated he/she DID NOT accept the response from the business.)
I have been waiting for a responds from the company for several days now, I would like to be contact but upper management at this point. I don't believe this will be taken careful in a timely manner, I have wait over several months and there is no change with the company on making this a priority
Thanks
Have called several times and even spoken to Manager was advised would get call back and never got called back
Mr., We'll have someone get in touch with you as soon as possible to address your concerns.
Installation, Customer Service,
JULY 2018 to Present
Wwas to have a new roof installed on our Pole Barn in Sept 2018..Never Happened call after call..Stated they need permits to put on roof..*** you DO NOT..Sometime in Early December I came home to materials just put in our driveway..No response from company during the long wait from July until this point damage was done to the inside of our Barn with lots of Mold and water damage..One day they showed up and installed the roof..In Late January or Early Feb.Well apparently THEY Let the loan expire and then proceeded with the solar panels and all inspections and permits before telling us our credit needs to be ran AGAIN..They expect us to have been paying for something that was never completed and ruined our barn. WE have called SEVERAL times with messages being left nobody *** respond and they refuse to give our power company the I inspections so we can have the panels turned on..Stay AWAY they screwed up and now we cant speak with ANYBODY POOR CUSTOMER SERVICE and a product that cant be used
We apologize for the inconveniences, Someone will be reaching out to rectify these issues. Thank you.
(The consumer indicated he/she ACCEPTED the response from the business.)
Yes because we have left several messages and would like this issue resolved by having our panels turned on
Service have not been complete in a timely manner, and unable to get a resolution
Signed a contract on 8/14/18 to have solars installed and today the install is still not completed, I am unable to get a phone call back from the company, No one seen to be doing any kind of follow up.
Currently I want them to finished the job and they need to reduce the amount of the balance that is owed as to I have sent hours and my resources to contact inspectors and vendors and others to help get this job completed
We apologize and someone will be reaching out to rectify the issues you're having. Thank You.
(The consumer indicated he/she DID NOT accept the response from the business.)
I have been waiting for a responds from the company for several days now, I would like to be contact but upper management at this point. I don't believe this will be taken careful in a timely manner, I have wait over several months and there is no change with the company on making this a priority
Thanks
Have called several times and even spoken to Manager was advised would get call back and never got called back
Mr., We'll have someone get in touch with you as soon as possible to address your concerns.
I like knowing that my house is powered by solar and not fossil fuels!
That's what we like to hear, ***. Enjoy your new solar panels.
I like knowing that my house is powered by solar and not fossil fuels!
That's what we like to hear, ***. Enjoy your new solar panels.
Very professional and friendly. The crew got here on time and worked very diligently until the job was done. The panels are all american made and the placement was terrific. Ready to start saving. That will be the real test.
Terrific news all around, ***. Thank you for your review! All of our best to you as your system is put into operation!
Very professional and friendly. The crew got here on time and worked very diligently until the job was done. The panels are all american made and the placement was terrific. Ready to start saving. That will be the real test.
Terrific news all around, ***. Thank you for your review! All of our best to you as your system is put into operation!
Very happy with installation. Crew was awesome. Wish I had more for them to do
We appreciate your 5-Star review, ***. This is what we like to hear. Thank you for sharing your install experience with us.
Very happy with installation. Crew was awesome. Wish I had more for them to do
We appreciate your 5-Star review, ***. This is what we like to hear. Thank you for sharing your install experience with us.
Dana and his crew were very professional, polite and friendly! The whole team worked well together, everyone having a role/responsibility and I was surprised that some of the team were very new to the team and the company!!
Great, ***! Thank you for sharing your install experience with us. We're glad that all went well for you.
Dana and his crew were very professional, polite and friendly! The whole team worked well together, everyone having a role/responsibility and I was surprised that some of the team were very new to the team and the company!!
Great, ***! Thank you for sharing your install experience with us. We're glad that all went well for you.
Process was very smooth and salesman was very helpful in choosing most efficient and cost effective setup. Install team was awesome! Highly recommend.
Thank you for the 5-Star review, ***. We appreciate your business. Welcome to the POWERHOME Family.
Process was very smooth and salesman was very helpful in choosing most efficient and cost effective setup. Install team was awesome! Highly recommend.
Thank you for the 5-Star review, ***. We appreciate your business. Welcome to the POWERHOME Family.
Great professionalism, installation crew, communication. Thank you, PHS!
Thank you for your feedback, *** and thank you for sharing your install experience with us. Welcome to solar.
Great professionalism, installation crew, communication. Thank you, PHS!
Thank you for your feedback, *** and thank you for sharing your install experience with us. Welcome to solar.
Fully professional process and install all the way through from start to nearly finish. We haven't been inspected by the county yet, so we're not "Turned On".
They listened to what we wanted for the design and did it well. Placed the utility part where we wanted it and showed us what we needed to do. Also put an insulating tent over our attic vent. Added more insulation to the attic, gave us free lightbulbs, put a blanket on our gas hot water heater, and did a great job of the electrical installation and cleanup. They even called during the process to see if we had any questions or concerns. Great group. Would recommend them in a minute.
Thank you for your 5-star review, *** & ***! We are grateful for your business and wish you all the best in going solar.
Fully professional process and install all the way through from start to nearly finish. We haven't been inspected by the county yet, so we're not "Turned On".
They listened to what we wanted for the design and did it well. Placed the utility part where we wanted it and showed us what we needed to do. Also put an insulating tent over our attic vent. Added more insulation to the attic, gave us free lightbulbs, put a blanket on our gas hot water heater, and did a great job of the electrical installation and cleanup. They even called during the process to see if we had any questions or concerns. Great group. Would recommend them in a minute.
Thank you for your 5-star review, *** & ***! We are grateful for your business and wish you all the best in going solar.