POWERHOME SOLAR Reviews (%countItem)
POWERHOME SOLAR Rating
Address: 510 E Wilson Bridge Rd Ste A, Worthington, Ohio, United States, 43085-2373
Monday:
09:00 AM - 06:00 PM
Tuesday:
09:00 AM - 06:00 PM
Wednesday:
09:00 AM - 06:00 PM
Thursday:
09:00 AM - 06:00 PM
Friday:
09:00 AM - 06:00 PM
Saturday:
Sunday:
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A very friendly and efficient company. Knowledgeable sales, simple financing, and timely planning. Installation was punctual and professional as well as very communicative.
Hi ***, thank you for sharing your experience with us! We are grateful for your business. Welcome to being powered by the sun!
The crew showed up when customer service sad they would and they got right to work. They worked straight through to the end of the day and then came back at 8am the next morning. Everything was installed quickly and professionally even though their had to be a design change. Dana, Carlos, Alex, Al, and James were friendly, polite, and professional.
Hi ***, man, if you got the names of all of our installers, then you were truly invested in your install! Glad to see that our team could get the job done for you. Welcome to solar!
I have contacted customer service multiple times over the last month via phone and email. Rarely do I receive a call back and several times I have not received an email back. Our system has not been working properly since it was up and running the beginning of December. I was told over a month ago someone would be out to assess our system to determine what the problem is. It was finally scheduled for today at 5 pm and no one showed up.
I am now paying for this system monthly and have not seen a change in my electric bill. In fact, my electric bill is higher. I emailed the bill to the company as requested on January 14th so it could be looked into, and never received a return email.
if this company has such good ratings, why are my concerns not being addressed?
It seems like a great system and investment. However, I am regretting my purchase with this company at this time. It would be appreciated if someone would take me seriously as a customer and resolve these problems.
Hi ***, I am sorry to hear that you have had difficulties with your system, and I know we have taken steps to address the inconvenience and get you the needed service call. If you have any further questions, please contact our customer service team at , and we would be happy to help. Thank you.
I have contacted customer service multiple times over the last month via phone and email. Rarely do I receive a call back and several times I have not received an email back. Our system has not been working properly since it was up and running the beginning of December. I was told over a month ago someone would be out to assess our system to determine what the problem is. It was finally scheduled for today at 5 pm and no one showed up.
I am now paying for this system monthly and have not seen a change in my electric bill. In fact, my electric bill is higher. I emailed the bill to the company as requested on January 14th so it could be looked into, and never received a return email.
if this company has such good ratings, why are my concerns not being addressed?
It seems like a great system and investment. However, I am regretting my purchase with this company at this time. It would be appreciated if someone would take me seriously as a customer and resolve these problems.
Hi ***, I am sorry to hear that you have had difficulties with your system, and I know we have taken steps to address the inconvenience and get you the needed service call. If you have any further questions, please contact our customer service team at , and we would be happy to help. Thank you.
The crew showed up when customer service sad they would and they got right to work. They worked straight through to the end of the day and then came back at 8am the next morning. Everything was installed quickly and professionally even though their had to be a design change. Dana, Carlos, Alex, Al, and James were friendly, polite, and professional.
Hi ***, man, if you got the names of all of our installers, then you were truly invested in your install! Glad to see that our team could get the job done for you. Welcome to solar!
I have contacted customer service multiple times over the last month via phone and email. Rarely do I receive a call back and several times I have not received an email back. Our system has not been working properly since it was up and running the beginning of December. I was told over a month ago someone would be out to assess our system to determine what the problem is. It was finally scheduled for today at 5 pm and no one showed up.
I am now paying for this system monthly and have not seen a change in my electric bill. In fact, my electric bill is higher. I emailed the bill to the company as requested on January 14th so it could be looked into, and never received a return email.
if this company has such good ratings, why are my concerns not being addressed?
It seems like a great system and investment. However, I am regretting my purchase with this company at this time. It would be appreciated if someone would take me seriously as a customer and resolve these problems.
Hi ***, I am sorry to hear that you have had difficulties with your system, and I know we have taken steps to address the inconvenience and get you the needed service call. If you have any further questions, please contact our customer service team at , and we would be happy to help. Thank you.
The crew showed up when customer service sad they would and they got right to work. They worked straight through to the end of the day and then came back at 8am the next morning. Everything was installed quickly and professionally even though their had to be a design change. Dana, Carlos, Alex, Al, and James were friendly, polite, and professional.
Hi ***, man, if you got the names of all of our installers, then you were truly invested in your install! Glad to see that our team could get the job done for you. Welcome to solar!
Power Home Solar did a great job during the day of the installation. The crew that came to site was professional and knowledgeable. Had a little hiccup installing the thermostat but Josh the site foreman was on top of figuring out the issue! Everyone definitely exceed my expectations!
Hi ***, glad to see that Josh and his team could do a great job for you, especially when there was a need to troubleshoot! Welcome to solar and enjoy being powered by your panels.
The technicians were courteous and professional. They told us everything we needed to know and where everything was located.
Hi ***, thank you for sharing your experience with us. We do appreciate it! All of the best as you are powered by the sun!
Power Home Solar did a great job during the day of the installation. The crew that came to site was professional and knowledgeable. Had a little hiccup installing the thermostat but Josh the site foreman was on top of figuring out the issue! Everyone definitely exceed my expectations!
Hi ***, glad to see that Josh and his team could do a great job for you, especially when there was a need to troubleshoot! Welcome to solar and enjoy being powered by your panels.
The technicians were courteous and professional. They told us everything we needed to know and where everything was located.
Hi ***, thank you for sharing your experience with us. We do appreciate it! All of the best as you are powered by the sun!
Power Home Solar did a great job during the day of the installation. The crew that came to site was professional and knowledgeable. Had a little hiccup installing the thermostat but Josh the site foreman was on top of figuring out the issue! Everyone definitely exceed my expectations!
Hi ***, glad to see that Josh and his team could do a great job for you, especially when there was a need to troubleshoot! Welcome to solar and enjoy being powered by your panels.
The technicians were courteous and professional. They told us everything we needed to know and where everything was located.
Hi ***, thank you for sharing your experience with us. We do appreciate it! All of the best as you are powered by the sun!
Awesome customer service. Staff is 100% professional.
Hi ***, glad to see that your experience with POWERHOME has been a great one. We do pride ourselves on being a turnkey provider for our customers! Enjoy being powered by your panels and lowering those utility bills!
Awesome customer service. Staff is 100% professional.
Hi ***, glad to see that your experience with POWERHOME has been a great one. We do pride ourselves on being a turnkey provider for our customers! Enjoy being powered by your panels and lowering those utility bills!
Awesome customer service. Staff is 100% professional.
Hi ***, glad to see that your experience with POWERHOME has been a great one. We do pride ourselves on being a turnkey provider for our customers! Enjoy being powered by your panels and lowering those utility bills!
I was originally told 6-8 weeks for the solar panels to be installed. It took 14 weeks before I even got a phone call. When they were finally installed, I was told I'd hear from someone in a week about bringing them online. That was two weeks ago and I'm still waiting. Extremely disappointed in the customer service. Installation crew was professional and courteous.
I know our customer service team reached out on Saturday to address the issues you are having. Please call us back at your earliest convenience. Thank you.
I was originally told 6-8 weeks for the solar panels to be installed. It took 14 weeks before I even got a phone call. When they were finally installed, I was told I'd hear from someone in a week about bringing them online. That was two weeks ago and I'm still waiting. Extremely disappointed in the customer service. Installation crew was professional and courteous.
I know our customer service team reached out on Saturday to address the issues you are having. Please call us back at your earliest convenience. Thank you.
very professional and showed up at time stated. explained everything so that I could understand
Hi ***, thank you for your review and your business, we appreciate both very much! Welcome to the POWERHOME Solar family!
very professional and showed up at time stated. explained everything so that I could understand
Hi ***, thank you for your review and your business, we appreciate both very much! Welcome to the POWERHOME Solar family!