Phillips Trenching & Well Drilling

PNC Bank, N.A. responded to [redacted] on March 30, 2017, and considers this matter addressed.

PNC Bank, N.A. responded to Ms [redacted] on October 29, 2015, and considers this matter addressed. --DMB 10/29/15

PNC Bank, N.A. responded to [redacted] on August 5, 11 and 17, 2015, and considers this matter addressed. -[redacted] 9/11/15

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.The employee of [redacted] called me and cussed me out for pressuring this complaint. I am still deciding if I want to file a police report for that incident.when PNC gave [redacted] Poll my name, phone number, what bank I went into to make a transaction and the time of the transaction they gave them private banking information. None of that information is public.PNC only listened to the phone conversation after [redacted] called me and said the questions they were asking me were proprietary and they would not let PNC listen to the conversation and a PNC customer service rep called me and said [redacted] was refusing to let them listen to the call. It took 2 weeks and multiple phone calls to get anywhere with PNC.they should have NOT sold my banking information to [redacted] or anyone. The public needs to know what they are doing and BEWARE of their practices in this regard.
Regards,
[redacted]

PNC Bank, N.A. responded to [redacted] on 4/21/2016, and considers this matter addressed.

PNC Bank, N.A. sent a letter on 11/13/17 to [redacted] and considers this matter addressed

July 29, 2015PNC Bank, N.A. responded to [redacted] on July 28, 2015, and considers this matter addressed.Thank you,[redacted]PNC Bank

PNC Bank, N.A. responded to [redacted] on May 17, 2017 and considers this matter resolved.

PNC Bank, N.A. responded to Mr. [redacted] on August 25, 2015, and considers this matter addressed

PNC responded directly to [redacted] on August 26, 2015.  PNC believes it acted appropriately and considers this matter addressed.

PNC Bank, N.A. responded to [redacted] on February 7, 2017, and considers this matter addressed.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

PNC Bank, N.A. responded to Ms. [redacted] in writing  on November 28, 2017, and considers this matter addressed.

I was contacted by customer relations and accept their resolution. 
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards, [redacted]

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[redacted]
Here is my response to their letter.Dear Che J[redacted]In response to your letter dated 11/25/2015Started this process on or before July 27, 2015 with Guy M[redacted]  I have email to prove this date. Their were previous phone calls before this date also.Spring House expenseI did send PNC an appraisal that didn't have any problem with the spring house.  It was emailed to Guy M[redacted] which I have a copy of the email.  The loan proceeded to the next step because of the appraisal I emailed to PNC Bank. Guy M[redacted] also said my PMI would be significantly lower and it was exactly the same. I also have that in an email from Guy M[redacted].By the way Guy M[redacted] is no longer with them.  He left PNC Bank after one and a half months. That is the reason my loan took 3 months to try and close.Appraisal FeeYou didn't send me a copy of the appraisal until after I filed numerous complaints with you. I also have those in emails to PNC CEO and Elizabeth M[redacted]Rate Change reimbursementThe reimbursement rate was requested because I will have to go to another bank to get my refinance because you could not complete it in a timely manner and get me a copy of it before signing.  PNC sent numerous paper work that was wrong.  They sent more then 30 pages of paper work with at least 1 error or more per page.   The best we got had 6 errors on it.  I requested to see a copy of the paperwork at least 24 hours in advance and didn't even have it 4 hours in advanced when I asked them to reschedule they told me it would cost me over $600 to put it off for the next day.  I think I should have a right to read the paperwork before signing.Additional problemsPNC also messed up my home insurance with Nationwide and never fixed it. They set it up to have payments taken out before the process was complete.  Good thing [redacted] mailed me that there was a change and I immediately called to have them change this back.  Isn't that illegal?Didn't you read all the emails that were sent back and forth. It sure doesn't sound like it.Why are the not handling the case in Ohio?  That seems very odd?  Are you trying to hide problems.  I live in Ohio.Is this why there are no complaints about PNC in [redacted], Ohio?Sincerely,          [redacted]

PNC Bank, N.A. responded to Mr. [redacted] on July 25, 2016, and considers this matter addressed.  For additional questions or concerns, please contact Brett at ###-###-####

October 30, 2015
Good Afternoon:
PNC Bank, N.A. responded to Mr. [redacted] on October 30, 2015, and considers this matter addressed.
Thank You,
MJ/RK