Phillips Trenching & Well Drilling

PNC Bank, N.A. responded in writing to [redacted] on January 25, 2018, and considers this matter addressed.

PNC Bank, N.A. responded to [redacted] on December 14, 2015, and considers this matter
addressed.

July 21, 2015Dear Ms. [redacted],PNC Bank, N.A. responded to Ms. [redacted] on July 21, 2015, and considers this matter addressed.Sincerely,[redacted]Executive Client Relations Officer

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Although I was a co-signer on this loan granted to my mother, once she became ill, her finances were being handled by another family member. I took pro-active measures to safeguard my credit history, and take responsibility for the loan payments, by making arrangements with the bank branch manager to keep me informed and up to date so the loan would not become delinquent. PNC BANK GAVE ME FALSE ASSURANCES THAT THE MECHANISMS PUT IN PLACE WOULD PREVENT THIS DELINQUENCY FROM HAPPENING. PNC bank failed to notify me of any problems with this account in a timely manner, and never gave me an opportunity to make things right until I contacted them when my mother died. By that time the late fees and penalties were over $5000.00. I did everything I could think of to avoid this problem and the PNC bank branch manager I had worked with did not suggest any other options or actions to avoid this from happening.As a result of this complaint I received a letter from PNC Bank loan department in which they list other things I "should" have done to avoid this problem. When I contacted them to inform them that my mother's finances were in the hands of another family member, they should have informed me of these "other" measures at that time. I don't work in finance, I was relying on the advice of the PNC bank branch manager. I did everything I could think of and they failed to keep me informed as promised. PNC bank dropped the ball on this one and now it shows as a negative item on my credit history. I shouldn't be surprised that they reject any responsibility for this, they have so many customers that I'm sure a few complaints like mine don't bother them at all. But I'm disappointed that they didn't even offer me an apology. If they had worked with me as promised they would have got their money back.     
Regards,
[redacted]

To Whom It May Concern:PNC Bank, N.A. responded to [redacted] on May 6, 2016, and considers this matter addressed.Sincerely,  Andrea C[redacted] Executive Client Relations PNC Bank

March 17, 2016- PNC Bank, N.A. responded to [redacted] on March 17, 2016 and considers this matter addressed. Thank you,  Meghan J[redacted]

PNC Bank, N.A. responded to Ms. [redacted] on December 4, 2015, and
considers this matter addressed.

PNC Bank, N.A. responded to [redacted] on September 8, 2017, and considers this matter addressed.

PNC Bank, N.A. responded to Ms. [redacted] in writing on March 24, 2016, and considers this matter
addressed

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]

To Whom It May Concern:PNC Bank, N.A. responded to [redacted] on June 7, 2016, and considers this matter addressed.Sincerely,  Andrea C[redacted] Executive Client Relations PNC Bank

Hi please see attached signed document you requested.Thank you[redacted]

PNC Bank, N.A. responded to [redacted] on October 17, 2017, and considers this matter addressed.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below. 
Regards,
[redacted]

October 16, 2015PNC Bank,N.A. responded to [redacted] on October 14 & 16, 2015, and considers this matter addressed.Thank you,ACBPNC Bank

October 4, 2016PNC Bank, N.A. responded to [redacted] on October 4, 2016, and considers this matter addressed. Thank you,ACB

PNC Bank, N.A. responded to [redacted] on 11-2-17, and considers this matter addressed

From: [redacted]Date: Fri, Feb 3, 2017 at 7:15 PMSubject: Complaint # [redacted]Dear Revdex.com, I am writing you again, because I still haven't received a solution from PNC merchant Services, they continue taking money from my bank account, and this is unfair, please help me to...

resolve this matter. What I said before, I am not the only one complaining about this people, I will appreciate your help!                                            [redacted]

PNC Bank,, N.A. responded to [redacted] on October 24, 2017, and considers this matter addressed.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your...

reference, details of the offer I reviewed appear below.
[They left me voice mail messages but did not resolve the problem/credit my account]
Regards,
[redacted]