Very reliable, trustworthy, professional. We welcome this team into our home and value their exceptional work. Just wonderful to do business with. Couldn't recommend more highly.
We have been very happy with the level of service, the quality of the personnel they send to work at our home and their payment plan helps spread the cost of their service contract. Their personnel are helpful and explain things well in plain english and they do not push any extra products or services on you that you don't really need. They schedule check ups as needed and have been very responsive to unplanned service calls.
I am very happy with my dealing with Raleigh Heating & Air. I called after hours and left a voice message with my problem. Within 10 mins. I was called back & set up an appointment for the next day. Mr [redacted] arrived within the time window & got right to work finding the problem.
He was very knowledgeable & easy to work with.
I was extremely happy with the service I received from Raleigh Heating and Air. The service tech that came out [redacted] was very professional and knowledgeable. When he entered my home he put shoe covers on to make sure our floors were protected from anything that may have been tracked into the house. He then went upstairs to perform the maintenance. I was with him and asked him questions about what was being done and he explained in detail what he was doing. [redacted] was very thorough and organized. He removed all debris from my attic as if he was never there. He then went downstairs to check the outdoor unit, which again very thorough and he even rinsed off the coils and the pad. I have used other company's through the years and by far Raleigh Heating and Air is the best. Between the ease of the professional staff scheduling the appointment around my busy schedule the highly trained and knowledgeable service techs Raleigh Heating and Air has earned my business for life. When it comes to customer service they are #1.
[redacted] and his crew, [redacted] and [redacted], were all very polite and professional. Very hard working group of guys. They installed a complete 3 ton HVAC system in my house in 1 day. When I say complete, I mean all duct work, air handler, heat pump and replaced my dryer duct. The sales and office staff, [redacted] and [redacted], are also very professional and punctual. I give RH&A a AAA rating.
[redacted] and [redacted] M.
I had a system installed 4 years ago. Had issues with the air-condition and they replaced the system without me having to request it. They have been doing my yearly service every since they installed the unit and I have been satisfied with them meeting at the time we set. They have not been late at all.
I so appreciate the honesty of the team at Raleigh Heating & Air. We have used them at other houses but this was our first call on our geothermal system. They weren't able to work on the system we have...and were kind enough to not charge us even though they made the trip out...we will call them again for repairs on our traditional system.
The technician was professional and knew what to do ,checked my unit and repaired it . Checked the other unit and made recommendations to maintain my units .He was pleasant and on time . I have used their service before and have been completely satisfied.
Had our AC serviced by [redacted] . He was very thorough and professional.
As an aside: I wish the company had a method for doing reviews on their site. Some of us don't do social media.
I've been a customer for years and will never leave. They are so easy to work with. They are very responsive, they do everything they say they will do, they do quality work, are and they are honest and trustworthy. You couldn't ask for a better experience as a customer. They truly understand customer service. Just had another Awesome experience with them.
We recently had Raleigh Heat and Air install 2 new HVAC systems. Our old systems were working fine but had to be replaced to meet code requirements of additional square footage due to an addition. The install went great. The guys were professional in their work and their manners. I trust this company completely. Their price was very competitive and there were no issues.
My interactions with both [redacted], a service technician, and [redacted], an office employee, were positive - - marked by politeness, respect, and efficiency. I felt that I was given an honest assessment of my HVAC system and honest options for addressing problems. I appreciated [redacted] taking the time to explain what the problems were and what my options were for addressing them.
I had a heating failure over a cold weekend. Called them on Sunday morning and within 2 hours, [redacted] showed up. He was friendly and knowledgeable and since I was interested in learning about hour my system worked, he walked me through what he was doing while he worked and explained how various parts might cause the problem I was having. Ultimately, he found the issue and resolved it quickly. It was nice working with [redacted] and Raleigh Heating and Air, and I would recommend them to anyone who needs their services.
I am very happy with the expertise and professionalism Raleigh Heating and Air expended on the job they did for me. Everyone I dealt with from the people on the phone to the technicians have been pleasant, knowledgeable, and helpful. They were prompt, respectful of my things and, kept everything clean and orderly. They were very hardworking and thorough. I heartily recommend them and heartily thank them for all their efforts
[redacted] arrived timely to my home and was very thorough and efficient. I feel comfortable with the services that I receive from Raleigh Heating and Air. The Technicians are knowledgeable and friendly during each and every visit. I would recommend and trust in this company!!
I am very pleased with the Raleigh Heating & Air technicians. They are knowledgeable about all things HVAC, polite, and take care to cover their shoes so they don't bring any dirt or leaves into the house. I will continue to purchase the annual maintenance plan from them.
Very reliable, trustworthy, professional. We welcome this team into our home and value their exceptional work. Just wonderful to do business with. Couldn't recommend more highly.
We have been very happy with the level of service, the quality of the personnel they send to work at our home and their payment plan helps spread the cost of their service contract. Their personnel are helpful and explain things well in plain english and they do not push any extra products or services on you that you don't really need. They schedule check ups as needed and have been very responsive to unplanned service calls.
I am very happy with my dealing with Raleigh Heating & Air. I called after hours and left a voice message with my problem. Within 10 mins. I was called back & set up an appointment for the next day. Mr [redacted] arrived within the time window & got right to work finding the problem.
He was very knowledgeable & easy to work with.
I have dealt with this company for almost twenty years to our families complete satisfaction. I recommend it without reservation.
I was extremely happy with the service I received from Raleigh Heating and Air. The service tech that came out [redacted] was very professional and knowledgeable. When he entered my home he put shoe covers on to make sure our floors were protected from anything that may have been tracked into the house. He then went upstairs to perform the maintenance. I was with him and asked him questions about what was being done and he explained in detail what he was doing. [redacted] was very thorough and organized. He removed all debris from my attic as if he was never there. He then went downstairs to check the outdoor unit, which again very thorough and he even rinsed off the coils and the pad. I have used other company's through the years and by far Raleigh Heating and Air is the best. Between the ease of the professional staff scheduling the appointment around my busy schedule the highly trained and knowledgeable service techs Raleigh Heating and Air has earned my business for life. When it comes to customer service they are #1.
Raleigh Heating an Air provide professionals that go above and beyond to get your service and repairs done professionally and efficiently.
[redacted] and his crew, [redacted] and [redacted], were all very polite and professional. Very hard working group of guys. They installed a complete 3 ton HVAC system in my house in 1 day. When I say complete, I mean all duct work, air handler, heat pump and replaced my dryer duct. The sales and office staff, [redacted] and [redacted], are also very professional and punctual. I give RH&A a AAA rating.
[redacted] and [redacted] M.
I had a system installed 4 years ago. Had issues with the air-condition and they replaced the system without me having to request it. They have been doing my yearly service every since they installed the unit and I have been satisfied with them meeting at the time we set. They have not been late at all.
I so appreciate the honesty of the team at Raleigh Heating & Air. We have used them at other houses but this was our first call on our geothermal system. They weren't able to work on the system we have...and were kind enough to not charge us even though they made the trip out...we will call them again for repairs on our traditional system.
The technician was professional and knew what to do ,checked my unit and repaired it . Checked the other unit and made recommendations to maintain my units .He was pleasant and on time . I have used their service before and have been completely satisfied.
Had our AC serviced by [redacted] . He was very thorough and professional.
As an aside: I wish the company had a method for doing reviews on their site. Some of us don't do social media.
Excellent service, on time and no problems
I've been a customer for years and will never leave. They are so easy to work with. They are very responsive, they do everything they say they will do, they do quality work, are and they are honest and trustworthy. You couldn't ask for a better experience as a customer. They truly understand customer service. Just had another Awesome experience with them.
We recently had Raleigh Heat and Air install 2 new HVAC systems. Our old systems were working fine but had to be replaced to meet code requirements of additional square footage due to an addition. The install went great. The guys were professional in their work and their manners. I trust this company completely. Their price was very competitive and there were no issues.
My interactions with both [redacted], a service technician, and [redacted], an office employee, were positive - - marked by politeness, respect, and efficiency. I felt that I was given an honest assessment of my HVAC system and honest options for addressing problems. I appreciated [redacted] taking the time to explain what the problems were and what my options were for addressing them.
I had a heating failure over a cold weekend. Called them on Sunday morning and within 2 hours, [redacted] showed up. He was friendly and knowledgeable and since I was interested in learning about hour my system worked, he walked me through what he was doing while he worked and explained how various parts might cause the problem I was having. Ultimately, he found the issue and resolved it quickly. It was nice working with [redacted] and Raleigh Heating and Air, and I would recommend them to anyone who needs their services.
I am very happy with the expertise and professionalism Raleigh Heating and Air expended on the job they did for me. Everyone I dealt with from the people on the phone to the technicians have been pleasant, knowledgeable, and helpful. They were prompt, respectful of my things and, kept everything clean and orderly. They were very hardworking and thorough. I heartily recommend them and heartily thank them for all their efforts
[redacted] arrived timely to my home and was very thorough and efficient. I feel comfortable with the services that I receive from Raleigh Heating and Air. The Technicians are knowledgeable and friendly during each and every visit. I would recommend and trust in this company!!
Excellent ServiceGrant [redacted]
I am very pleased with the Raleigh Heating & Air technicians. They are knowledgeable about all things HVAC, polite, and take care to cover their shoes so they don't bring any dirt or leaves into the house. I will continue to purchase the annual maintenance plan from them.
[redacted], Durham