If you want to use a company that is honest, gives you good, dependable service, and treats you respectfully, use Raleigh Heating and AirI have used them since *** , the owner, started the company, working by himself, in the early 1990's He has done all the work on my home HVAC, including major renovations and improvements
I highly recommend Raleigh Heating and Air
A++++ to *** with Raleigh Heating and AirHe came out on a Saturday to replace a bad capacitor on one of my AC units and was awesomeHe explained the failure, showed me the faulty capacitor, and got my system back up and running quickly
I continue to receive top notch service from Raleigh HeatingI only wish I had discovered Raleigh Heating earlierGlad I decided to terminate my contract with my former company that was more interested in selling more products and services than taking care of my problems
It was the second time that we had *** for the maintenanceHe was courteous and thorough as he was beforeHe is a pleasant young manKeep up the good work, ***!
I was very impresses with *** who came to my house and checked the heating system Raleigh Heating & Air has always been very efficient and prompt to come when called I would heartily recommend them to anyone
We have been using Raleigh Heating and Air for the past six years that we have been here, during which time we have utilized their annual contract I have found every person that I have had contact with, whether in the office or one of their highly qualified technicians to always be professional and concerned about my well being They are always on time for their appointments and if a problem is found with my system, they will explain all my options and the costs associated with each optionTheir pricing for everything from the annul contract to any repairs done are very competitive with other area repair services If I forget to call to schedule a heating or an AC tuneup, the office calls me to remind me to schedule an appointment I have had a couple of emergency calls, where they responded within hours, even if the time was after working hours
*** *** visited to do our annual air conditioning systems tuneup He accommodated a request to arrive after 2pm He put in considerable work to prevent a future problem due to clogging drain lines, installing new drain piping without extra charges beyond the standard service fee He cleaned the outside condensers thoroughly Altogether a very high-quality service visit
Based on experience at a previous house, we hired them to install a new unit in a house we bought and renovated about years agoWe carry their annual inspection and maintenance programWe have recommended them to a number of friends, some of whom purchased new systems from themPrices are reasonable, response time to service calls is superior, and all staff we have encountered over the years are knowledgeable, efficient, and pleasant to deal with
Competence counts for a lot, maybe not quite everything, but it sure helpsI gave my name and explained my problemThe person who had answered called up my record immediately and was on top of my case right awayI asked for a technician to come to my house to see why my air conditioner compressor wouldn't cut onShe couldn't instantly give me a time, but when I said I had a necessary medical treatment that would keep me out of the house from 1:to 3:00, she said they would work with that, and they didShe confirmed my email address and phoneWe hung upJust a few minutes later the technician called to say he was on the wayHe knew exactly how to trouble shoot the problem, described it to me in terms that I could easily understand, but without talking down to me either, explained the options for a course of action, we agreed on it quicklyHe knew all the relevant prices off the top of his headHe set to work, got the job done well, gave me the invoice, I paid it, he shook my hand and leftCompetence may be the most important thing, but courtesy and willingness to work with my situation counts for an awful lot too
My service technician arrived on time and explained what he was going to do to inspect my air conditioning systemHe was very polite and professionalI was impressed with his thoroughness
We have used Raleigh Heating and Air for a few years now and have been very satisfied with their service When something goes wrong with our A/C they usually have a person arrive that day, and frequently the repair itself is completed that same day We've never had a long wait for parts nor had issues after a repair was done They always check with you before beginning the work and don't try to sell you extra parts or services I would recommend this company to anyone in the area looking for heating/cooling maintenance or repair
Scheduling was prompt and convenient Our Technician (***) was prompt, courteous and polite and accomplished our service in in a thorough and competent manner
I was very pleased with the service from Raleigh Heating and AirThe two folks that helped me were *** S and *** R*** came to my home for the service and was very professionalI just spoke with *** on the phone but she also was very pleasant I will have them again certainly when I need that type of service
*** did a great job with my AC maintenance - arriving as scheduled and completing the work in a timely manner *** was very helpful in setting up the appointment and making reminder call I would recommend this company to others and is my second year with their maintenance plan
Excellent and prompt service and the technician, *** **, was extremely courteous and thorough He's been here on previous occasions and we've always been impressed
*** ** came out to my home to give me a quote on a new A/C, furnace and duct work throughout my older home He was meticulous to detail, responsive, prompt and a pleasure to work with! He quickly responded to my MULTIPLE emails, questions and concerns and definitely went above and beyond to cater to me and provide me excellent service Although I ended up going with another company that was much competitive in price, I am genuinely happy with *** direction and attention to detail and I would not hesitate to recommend him to anyone!
If you want to use a company that is honest, gives you good, dependable service, and treats you respectfully, use Raleigh Heating and AirI have used them since *** , the owner, started the company, working by himself, in the early 1990's He has done all the work on my home HVAC, including major renovations and improvements
I highly recommend Raleigh Heating and Air
A++++ to *** with Raleigh Heating and AirHe came out on a Saturday to replace a bad capacitor on one of my AC units and was awesomeHe explained the failure, showed me the faulty capacitor, and got my system back up and running quickly
Professional; on-time; kind; prompt courteous service
I continue to receive top notch service from Raleigh HeatingI only wish I had discovered Raleigh Heating earlierGlad I decided to terminate my contract with my former company that was more interested in selling more products and services than taking care of my problems
It was the second time that we had *** for the maintenanceHe was courteous and thorough as he was beforeHe is a pleasant young manKeep up the good work, ***!
I was very impresses with *** who came to my house and checked the heating system Raleigh Heating & Air has always been very efficient and prompt to come when called I would heartily recommend them to anyone
We have been using Raleigh Heating and Air for the past six years that we have been here, during which time we have utilized their annual contract I have found every person that I have had contact with, whether in the office or one of their highly qualified technicians to always be professional and concerned about my well being They are always on time for their appointments and if a problem is found with my system, they will explain all my options and the costs associated with each optionTheir pricing for everything from the annul contract to any repairs done are very competitive with other area repair services If I forget to call to schedule a heating or an AC tuneup, the office calls me to remind me to schedule an appointment I have had a couple of emergency calls, where they responded within hours, even if the time was after working hours
*** *** visited to do our annual air conditioning systems tuneup He accommodated a request to arrive after 2pm He put in considerable work to prevent a future problem due to clogging drain lines, installing new drain piping without extra charges beyond the standard service fee He cleaned the outside condensers thoroughly Altogether a very high-quality service visit
Excellent, professional, would highly recommend
Based on experience at a previous house, we hired them to install a new unit in a house we bought and renovated about years agoWe carry their annual inspection and maintenance programWe have recommended them to a number of friends, some of whom purchased new systems from themPrices are reasonable, response time to service calls is superior, and all staff we have encountered over the years are knowledgeable, efficient, and pleasant to deal with
Competence counts for a lot, maybe not quite everything, but it sure helpsI gave my name and explained my problemThe person who had answered called up my record immediately and was on top of my case right awayI asked for a technician to come to my house to see why my air conditioner compressor wouldn't cut onShe couldn't instantly give me a time, but when I said I had a necessary medical treatment that would keep me out of the house from 1:to 3:00, she said they would work with that, and they didShe confirmed my email address and phoneWe hung upJust a few minutes later the technician called to say he was on the wayHe knew exactly how to trouble shoot the problem, described it to me in terms that I could easily understand, but without talking down to me either, explained the options for a course of action, we agreed on it quicklyHe knew all the relevant prices off the top of his headHe set to work, got the job done well, gave me the invoice, I paid it, he shook my hand and leftCompetence may be the most important thing, but courtesy and willingness to work with my situation counts for an awful lot too
My service technician arrived on time and explained what he was going to do to inspect my air conditioning systemHe was very polite and professionalI was impressed with his thoroughness
We have used Raleigh Heating and Air for a few years now and have been very satisfied with their service When something goes wrong with our A/C they usually have a person arrive that day, and frequently the repair itself is completed that same day We've never had a long wait for parts nor had issues after a repair was done They always check with you before beginning the work and don't try to sell you extra parts or services I would recommend this company to anyone in the area looking for heating/cooling maintenance or repair
Scheduling was prompt and convenient Our Technician (***) was prompt, courteous and polite and accomplished our service in in a thorough and competent manner
I was very pleased with the service from Raleigh Heating and AirThe two folks that helped me were *** S and *** R*** came to my home for the service and was very professionalI just spoke with *** on the phone but she also was very pleasant I will have them again certainly when I need that type of service
*** was extremely professional, courteous and answered all our questions, Great service
*** did a great job with my AC maintenance - arriving as scheduled and completing the work in a timely manner *** was very helpful in setting up the appointment and making reminder call I would recommend this company to others and is my second year with their maintenance plan
Extremely pleased with services and communication Very timely and addressed all issues We felt they went the extra mile
Excellent and prompt service and the technician, *** **, was extremely courteous and thorough He's been here on previous occasions and we've always been impressed
*** ** came out to my home to give me a quote on a new A/C, furnace and duct work throughout my older home He was meticulous to detail, responsive, prompt and a pleasure to work with! He quickly responded to my MULTIPLE emails, questions and concerns and definitely went above and beyond to cater to me and provide me excellent service Although I ended up going with another company that was much competitive in price, I am genuinely happy with *** direction and attention to detail and I would not hesitate to recommend him to anyone!