Moore-Built Construction & Restoration

We apologize for any disappointment and confirm a full refund was issued on January 6, We ask the customer allow an average of seven days to receive the refund on her end

We need more information in regards to our customer's concernPlease have our customer provide their Yes You Rewards number, so we can verify why the account is locked out

We are more than happy to research our customer's inquiryPlease advise our customer to provide their order numbers, if possible

RevDex.com: I have reviewed the response made by the business in reference to... complaint ID [redacted] , and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. there is no day when the gift card was sent nor tracking information [To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted]

We apologize for the inconvenience you experienced regarding online Order [redacted] We did research your concern and we agree, the package should have been delivered by July 27, according to the time frame specified on Kohls.comI will be happy to forward your inquiry to upper management so we may research further on our end as well as with the companies we use for shippingFor the inconvenience, I would like to offer the customer a couple of 30% coupons; we just need the customer to confirm a mailing address

On Mon, Dec 7, at 11:AM, [redacted] wrote:Thank you for quickly addressing my complaintUpon getting the runaround from the company again, my friend was able to take the item to a different Kohl's location at which time they finally accepted the returned item and gave us the refundThank you for addressing my concerns[redacted]

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meThe sales representatives over the phone honored the original offer and pricingThank you for your assistance Regards, [redacted]

We apologize for the inconvenience the customer experienced due to not receiving Order 4771468327. A return was processed on April 19, 2016, in which a credit was applied in the amount of $39.47 to the customer's Visa ending in 8292. The customer will also be receiving a gift card for $10.00 in... the mail, which was for the Kohl's cash also tendered on the order.

We apologize for the inconvenience our customer experienced with Order We are partnering with UPS to conduct a trace on the package since they confirm deliveryUPS states they will start the investigation and follow up within 8-business to see if they are able to locate the package

Upon review of our customer's concerns, the customer will have to contact the manufacturer in regards to his luggage Due to the allegations made by the store, any further contact should be addressed with our Corporate Office

Anytime there is dollar off coupon or Reward, it will be applied first to the merchandise and then the percentage off coupon will be applied. We have this listed on the back of our coupons and you can also find the information on our website, www.kohls.com. At this time, we consider this matter closed.

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com:The link, that the business included in their response, mentions that "You won't be able to use Kohl's Cash or Yes2You Rewards when you buy certain items at Kohl's or Kohls.com"I used Kohl's Cash on this purchase, so shouldn't have a problem with the 15% discount, because the site also mentions that the Exclusions are for Select Consumable Brands So not for All Consumable, only "Select".But I accept the business's response in reference to complaint ID [redacted] to close this case.Thank you for your help Regards, [redacted]

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] This is acceptable providing I will receive the applied amounts As of today 01/03/I have not yet received I'm not trusting that Kohl's will honor this remedy I will have to say I have never made a purchase from a business that I did not receive the product and was not able to receive a refund I have always been prideful of my shopping, I would here of these horror stories I will no longer shop Kohl's for Christmas gifts in the future I would also like a contact name and number should I not receive the refund I have been told I would receive the refund several times thank you Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [To assist us in bringing this matter to a close, we would like to know your view on the matter.] I reject their non-response and believe that they are providing and misleading advertising when they offer hassle-free returns Regards, [redacted]

We apologize for our customers frustrationWe have processed a credit to our customers Kohl's Charge card ending in 8104, in the amount of $31.43, on October 2, which will post in an average of seven daysHe is welcome to donate, or discard the shirts that were delivered in error

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, Cong **

I paid plus tax for the item I should be refunded the full amount

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below There is no way to determine that I was NOT going to receive them when I placed my order This is where you are deceptive I only purchased from your site because of the kohls cash rewardsThere is NOTHING when I was purchasing that states that I would NOT get them It should sayyour item is not eligible for the Kohls Cash Rewards Program It didn't! Regards, [redacted] ***

Our rebate department has agreed to mail our customer another $rebate card as agreedPlease advise our customer to allow 4-weeks to receive via USPS

We apologize for the disappointmentWe verified the Kohls.com order ending in was inadvertently shipped to the incorrect addressAs such, on January 25, we credited the full order in the amount of $54.53, which will post to the Kohl's Charge card ending in Blue Kohl's Cash in the amount $was also issued, via email, with a redemption period of daysTo avoid issues like this in the future, we have removed the old address from the customers shopping account