[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. For the record, the new unit was installed on November 22 not November 17 as indicated. The new machine functions properly and I agree to close the case. I am satisfied with the resolution. Thank you.
Regards,
[redacted]
Good morning,[redacted] has been contacted and the warranty company has approved the unit to be exchanged. The unit is set up to be exchanged on invoice [redacted]. If [redacted] has any additional questions or concerns he should feel free to contact [redacted] directly [redacted]...
Date: Fri, Nov 10, 2017 at 5:39 PMSubject: complaint [redacted]To: [redacted]@myRevdex.com.orgGood afternoon, Glenn S[redacted], the Bray & Scarff Repair Dept Mgr, spoke with [redacted] @ ** on 9 Nov 2017. Josh, the Case Mgr for this incident, has been in contact with [redacted]. Her case is being reviewed...
by ** and she should be contacted with a response by 16 Nov 2017. ** has taken the lead and we are working with them to bring this to a resolution. If [redacted] has any additional questions or concerns they should be directed to Josh at **. If she needs to contact Bray & Scarff for any reason she should feel free to contact Glenn directly @ ###-###-####. Best Regards,Wayne P.
Date: Fri, Nov 18, 2016 at 1:05 PMSubject: Complaint #[redacted]
[redacted]The business got in touch with me, and replaced the broken microwave with a new one, which has been working for a couple of weeks. I am satisfied with this resolution.Thank you for your help in this.v/r,[redacted]...
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. However, I still find it ridiculous that I had to put this much effort into getting this problem resolved, that it took 6 months to do so and that the replacement has a dent on the stainless steel door. I don't think the company is capable of rectifying further and still highly recommend potential customers against using them.
Regards,
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
[A...
default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. For the record, the new unit was installed on November 22 not November 17 as indicated. The new machine functions properly and I agree to close the case. I am satisfied with the resolution. Thank you.
Regards,
[redacted]
Good morning,[redacted] has been contacted and the warranty company has approved the unit to be exchanged. The unit is set up to be exchanged on invoice [redacted]. If [redacted] has any additional questions or concerns he should feel free to contact [redacted] directly [redacted]...
[redacted]
[redacted]Wayne P.
Date: Fri, Nov 10, 2017 at 5:39 PMSubject: complaint [redacted]To: [redacted]@myRevdex.com.orgGood afternoon, Glenn S[redacted], the Bray & Scarff Repair Dept Mgr, spoke with [redacted] @ ** on 9 Nov 2017. Josh, the Case Mgr for this incident, has been in contact with [redacted]. Her case is being reviewed...
by ** and she should be contacted with a response by 16 Nov 2017. ** has taken the lead and we are working with them to bring this to a resolution. If [redacted] has any additional questions or concerns they should be directed to Josh at **. If she needs to contact Bray & Scarff for any reason she should feel free to contact Glenn directly @ ###-###-####. Best Regards,Wayne P.
Date: Fri, Nov 18, 2016 at 1:05 PMSubject: Complaint #[redacted]
[redacted]The business got in touch with me, and replaced the broken microwave with a new one, which has been working for a couple of weeks. I am satisfied with this resolution.Thank you for your help in this.v/r,[redacted]...
[redacted]
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. However, I still find it ridiculous that I had to put this much effort into getting this problem resolved, that it took 6 months to do so and that the replacement has a dent on the stainless steel door. I don't think the company is capable of rectifying further and still highly recommend potential customers against using them.
Regards,
[redacted]