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Mainline Services

Colorado Springs, Colorado, United States, 80925

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Reviews Sewer Inspection Mainline Services

Mainline Services Reviews (%countItem)

Wonderful business and people to work with. Very trustworthy. They came back to confirm we didn't have issues and saved us thousands of dollars from companies wanting to replace our mainline. I would highly recommend using this company again.

Scheduled an inspection as a homeowner (not part of a purchase). Arrived just when they said they would, performed the inspection, cleaned up, and provided a commentary at every step of the way. Everything you could ask for in customer service and professionalism.

I had Mainline perform a sewer line inspection while going through the process of buying a house. They found a break in the pipe due to a tree root. The sellers had their own inspection done later by a different company that stated that there was no issue after they performed a cleaning. When I called Mainline to determine if the seller's company was correct, I asked if they would review the other company's video and report. Instead, they went above and beyond what I expected. They went back out to the house free of charge the next day, performed another inspection, and communicated with the sellers and listing agent about the actual damage. I would highly recommend this company. Their service is excellent, and they stand by their work.

Mainline Services Response • May 22, 2020

Paul S,
Thank you for the great review. It was such a pleasure to come back out and help you. Thank you also for helping us help others with your kind words. You are very welcome for everything.
Dewayne
Owner of Mainline Services

Dwayne is passionate - exuberant - about Mainline's service and technology. He went out of his way to explain the process and results of our pipe location survey. I was fortunate to witness Dwayne training a new technician in the field, inspiring and rigorous. Prompt, friendly and capable. I highly recommend Mainline Services!

Mainline Services Response • May 22, 2020

Bill,
Thank you so much for the great review. Yes I am passionate and it is because of wonderful people like you. Thank you for helping me help others with your fantastic review.
Dewayne
Owner, Mainline Services

Dewayne is a true professional. He was extremely thorough. Most importantly he explained the entire process and his findings. It's great to do business with a company like Mainline Services.
Thank you!

Mainline Services Response • May 22, 2020

Tim,
Thank you very much for you wonderful review. It is because of wonderful people like you, I have the strength every day to get out there and keep helping people. Thank you for helping me help others with your kind words.
Dewayne
Owner, Mainline Services

We always recommend Mainline and refer our home inspection clients to them. Dewayne, Bryce, Michael, Hannah ... the whole team is awesome and does great work! You'll never rub elbows with better people!

Mainline Services Response • Mar 01, 2020

Eric,
Thank you for your kind review! It is people just like yourself that helps us to continue making a difference.
Rubbing elbows always,
Dewayne

Best experience I've ever had with this type of company. Dewayne is an expert in his field, charges a competitive rate, and goes above and beyond to thoroughly explain everything in detail. I cannot recommend him enough!!

We partner with Mainline for them to provide sewer scopes for our home inspection clients and they are awesome! Great communication starting with Hannah scheduling the jobs, to the work done by the inspectors with easy-to-read reports and clear videos. Reliable, personable, and reasonable. We whole-heartedly recommend this crew!

Mainline Services Response • Feb 27, 2020

Treese,
You are the best! Thank you very much. It is people like you that help use make a difference and impact our community with honor.
Thank you
RexAnne

Hannah with Mainline Services has such great customer service, they are quick to respond, and makes scheduling so easy. Also Adrian that works on the weekends is extremely friendly! Dewayne and team take such great care of our clients! I HIGHLY recommend this company!

Mainline Services Response • Feb 27, 2020

Hannah,
You are awesome!! Thank you
Dewayne

Top notch service! From the friendly gal that schedules, Hannah, to the professional and kind technician, Bryce, to the video and pdf report that made it easy to understand. I highly recommend Mainline Services, sewer scope is all they do & they’re great! Wally

Mainline Services Response • Feb 27, 2020

Thank you Wally! It is a pleasure working with you always!
Dewayne

Mainline Services prompt in setting appointment. Great communication - they were running late and text me to give an eta. Dewayne first listened to my situation, then explained to me exactly what his plan of attack was and would ask if I had any questions. Spent time to show the cam video, explaining what we were seeing. He was very honest and gave me all the scenarios for repairs. He was very knowledgeable and gave me his number to call if I have any further concerns or questions. Would recommend and would/will use again.

Dewayne and Nate came for a Real Estate scope inspection. They were on time and very courteous. Dewayne went out of his way to set the computer screen in a way the buyer and seller could see the entire inspection. Very informative! He went out of his way to make sure everything was completed to perfection! I would highly recommend this company!!!

Mainline Services Response • Feb 24, 2020

Barb,
Thank you very much. It was a pleasure and an honor to serve the buyer and seller.
Dewayne
Owner of Mainline Services

Dewayne is simply the best in the business, He is honest, ethical, and truly passionate about what he does. I would highly recommend Mainline Services if you are having ANY plumbing issues. You will get an honest assessment of what is going on, and Dewayne will do whatever it takes to get you the correct answers. Unfortunately, we live a world where companies take advantage of consumers, and Dewayne is out on a mission to stop these companies who are out to rip people off by trying to say that a massive repair is necessary to fix the problem. I can't thank him enough for his time and effort. A+ all the way!!!!!

Mainline Services Response • Feb 24, 2020

James,
Thank you!!! You and your family are wonderful! It is an honor to serve you. I think we finally found the answers we were all looking for. You really get our mission, and for that We are grateful.
Thank you for helping us make a difference.
Dewayne
Owner of Mainline Services

Dewayne and his staff are, by far, the best in town! They always make themselves available, and are so professional and thorough. They’ve prevented plumbing disasters, they’ve saved us from bad advice, and they’ve given us the knowledge we needed to deal with scammers who’ve tried to take advantage of our situation. We have used them several times in various houses and cannot recommend them enough!

Dewayne was fantastic and gave us a more thorough report than when we had our house inspected a year ago. He took the time to explain what was going on and how to remedy the problem. Thank you for walking us through the process! It was such a pleasure working with you.

Bryce and Alex arrived on time and ready to scope our sewer line . They were professional, courteous, efficient and kind. They were both very respectful of our home and answered any questions we had ... they throughly explained their work.
It was a pleasure ! And we recommmed is this company . Hannah who answered our call was equally pleasant , helpful, and professional. Well done !

Amazing service. Honest, thorough, reliable. Thank you DeWayne! you are the best.

Mainline Services Response • Sep 17, 2019

Yvana,
It was an honor to serve you! Thank you for helping us make a difference!
Dewayne
Owner, Mainline Services

Dewayne and his team do wonderful work!! I was under contract on a cosmetically beautiful fix-and-flip home originally built in the 1970s. Mainline’s inspection and sewer scope revealed serious issues with the sewer lines that would have cost me more than $10,000 to mitigate. I reluctantly decided to walk away, and I’m happy to say that a few weeks later, I found an awesome house that passed Mainline’s thorough inspection. I can’t thank Dewayne enough. I highly recommend these guys for their thoroughness, professionalism and attention to detail.

Mainline Services Response • Sep 17, 2019

Vik,
WOW! Thank you very much! It is always an honor and a pleasure to help people just like you make informened and sometimes very difficult decisions. Thank you for allowing us to serve you. It is people like you that help us keep making a difference.

Absolutely amazing service - with integrity throughout all he does! Fast, accurate and a true inspector. Grateful!

Mainline Services Response • Sep 17, 2019

Jenna,
You are awesome! Thank you for your kind words. I am the one who is Grateful! You and people like you are the reason I do this amazing service. Thank you for helping us make a difference.
Dewayne
Owner, Mainline Services

Very honest plumbers and contractors definitely would recommend to anybody great service that they do and great people that they hire

Mainline Services Response • Jun 29, 2019

It was a pleasure turning your house into a home for you and your family. Thank you for helping us make a difference,
Dewayne
Mainline Services

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