LoanMe, Inc(“LoanMe”) is in receipt of the consumer’s above-referenced complaint, and we welcome this opportunity to respond to help clarify and resolve the matterPlease allow this to serve as our formal responseLoanMe’s records indicate that the customer entered into an unsecured consumer installment loan on April 4, 2015, which included funded amount of $3,minus a $pre-paid finance charge/origination fee During the pre-funding conversation, the LoanMe loan agent informed the customer of the interest rate, the loan’s Annual Percentage Rate (“APR”) and the total amount that would be paid on the loan if the loan was kept for the full term of months The customer called LoanMe, on July 10, 2015, stating that she was unable to make her scheduled payment of $in full, which per the terms of the Note was due July 1, As a courtesy, LoanMe made an arrangement with the customer to pay $by the 15th of July and another $by the 15th of August (rather than the regularly scheduled monthly payment) The customer would then go back to the regularly scheduled payment of $for the month of September Our customer agreed and honored this arrangement LoanMe received a call from the customer on January 21, 2016, requesting additional assistance with her monthly loan payment A LoanMe representative explained to the customer that, based on her current circumstances, her February payment could be deferred to the end of the term of the loan In order to do so, the customer was told by our representative that she would have to bring the loan current by making the January 1, payment and that she would only have until January 31, to electronically sign and return the Modification Agreement, which could not be sent to her until she made the January payment, bringing the loan into a current status The customer paid the scheduled January 1, payment on January 29, On the morning of January 30, 2016, LoanMe emailed the customer the Modification Agreement which needed to be signed electronically and returned via email no later than January 31, or the offer would become null and void The customer called LoanMe on February 1, and stated that she received the Modification Agreement via email but that she was unable to open it The customer stated that she lives in a rural area without internet access and that she has to travel into town to use a computer with internet access As such, she was unable to electronically sign and return the agreement by the deadline of January 31, Due to the customer’s inability to access the internet, LoanMe extended the deadline of the Modification Agreement and sent the customer a revised agreement on February 10, 2016, which the customer electronically signed and returned to LoanMe via email that day The loan modification will allow the customer to defer the February 1, to the end of the term of the loanWe thank you for this opportunity to respond, and hope that we have helped to clarify the matter for our customerIf our customer has additional questions or concerns, she may contact LoanMe directly at [redacted]
Today I came in contact with a loan officer by the name of Brian N and he was very rude to me over the phoneEverytime I tried to explain my situation to him he would talk over me and become very argumentativeI will not do business with this company ever again nor will I recommend them to my worst enemyI believe this company is out to rob everyone of all their moneyStay clear of them PLEASE!!!!
I I applied for a loan they made me go to the website and put my bank credentials in they looked ar my account and said ok we agree over the phone for we discuss the terms which I have on audio they said it was a done deal then they asked for my visa number they said I can get it either that night but I would need my account to br linked through visa and they could wire it instantly So I gave them my visa They said everything was okSo I get off the phone feeling ok the next day but account was drained and they left a message saying my loan got sent to a different dept that decided to deny itThat's bull the underwriters all ready approved it I signed all documents I know the responsible for my account fraud and now im worried that have me signing this loan that they will take the money from that then im stuck paying it back Once we have s signed contract .and they said they sent me the money isn't it illegal not to
I am writing to dispute the "CHARGE OFF" on my credit reportsLOANME, INChas several allegations of dishonest business practicesI called them and they agreed to lower my interest rate and change my payments to $per monthThe CFRA defines a "CHARGE OFF" as an account that a business has written off because they feel the consumer will never payA "CHARGE OFF" is also considered when a consumer does not pay on his/her account in months or moreMy account was referred to court and set as a "CHARGE OFF" on my credit report almost immediately, my credit report shows that exact date this account was referred as a "CHARGE OFF", which is an unfair business practiceThis account is paid in fullThe California Department of Business Oversight (CA DBO) has taken regulatory actions against this company for various business infractionsI am requesting that this account be removed from all credit reports because the information reported is incorrectI spoke with a lady by the
LoanMe, Inc(“LoanMe”) has investigated the Customer’s complaint and has found that it acted properly at all timesThe Customer entered into an unsecured consumer installment loan with LoanMe on April 8, 2015, in the amount of $2,This amount includes the loan amount of $2,net the Prepaid Finance Charge/Origination Fee of $The Note clearly notes at the top in the TILA disclosures an Annual Percentage Rate of 139.12% and a Total Finance Charge of $14,These disclosures were made in accordance with the requirements of the Truth in Lending ActIt is important to note that the Note contains a provision that allows a borrower to prepay their loan, in part or in full, at any time without penaltyWhen the Customer entered into his loan agreement with LoanMe he was directed to read the Note in its entiretyAfter he had reviewed the Note he electronically signed or initialed the Note in multiple locationsThe fourth of the signatures represents his confirmation that he had read and understood the terms and conditions of the Note The interest rate charged on the loan is, despite what the Customer contends, completely legal under California law, and was fully disclosed to him He was free to accept a loan with that interest, or decline itWith regards to calls, it is LoanMe’s business practice to contact customers who are delinquent on their accounts to seek paymentLoanMe strives to make each such call as professional as possibleWe are sorry if the Customer found any calls to be otherwiseHowever, please be advised that we have ceased all calls to the Customer as of October 16, Calls to delinquent customers are never intended to be anything other than a professional effort to collect a debt that has become delinquentLoanMe follows both state and federal debt collection practice guidelines with respect to debt collectionsTelephone contact attempts are only made between the hours of 8AM and 9PM local time, without exception, in accordance with the Fair Debt Collection Practices Act (FDCPA), even though LoanMe is not a debt collector as defined by the FDCPASeveral call attempts may be made during the course of a day, but once contact is made with the customer no further calls will be made that same day without the customer’s permissionPlease be advised that on September 1, 2015, LoanMe processed a forbearance on the Customer’s account reducing her payment from $to $for the next three monthsThe Customer will be back to her full payment on December Our records indicate that the Customer’s payoff amount as of October 14, is $3,The Customer may contact LoanMe directly at [redacted] if she has any further questions
LoanMe, Inc(“LoanMe”) is in receipt of the above reference complaint, and we welcome this opportunity to respond to help clarify and resolve the matterPlease allow this to serve as our formal response The customer did not raise any new points that were not already addressed by LoanMe in our initial response If our customer has new facts or additional information that was not considered in our initial response, LoanMe would be happy to review such information We thank you for this opportunity to respond and if our customer has questions or would like to submit additional information, she may contact LoanMe directly at ###-###-####
About a year and half ago, I took out a Personal Loan in the amount of $3,from LoanMe, Inc, and my payments are $a monthIn March, I called to discuss the loan and request a pay-off amount at that time over the phone I was quoted $3,I asked the representative how that could be possible if I have been paying the loan on time every month for the last year and a halfThe representative stated that when they provide personal loans they advise borrowers to pay more than the amount due in order to bring down the principal sooner than disclosed in the Schedule of PaymentsAt that specific point in time, I didn’t have time or energy to research the issue any further as I was in the middle of selling my house, re-locating, and burying my parentsI called LoanMe, on 5/23/to obtain a new pay-off quote as now that all is settled, I would like to pay the loan offWhen I spoke to Customer Service and requested a pay-off amount, I was quoted an amount of $3,over the phon
I only rate this company star because it makes me! Be ready to be harassed if you cannot pay your debt offThe last person who called my parents to harass them about where I was, said they would contact other people to find me, one of those people being someone my family has a restraining order againstThis person is the reason my family moved across the countryHe molested my daughter, we moved, and now I have a loan collector threatening to call this person about meWonderful .Maybe you can give him my new address too! BTWI got a $Loan, paid back more than $and now I apparently owe $14,This company sent me a letter January of stating my debt was going to collections and they call and harass and if you tell them to stop callingThey don't
I recently went under an agreement with LoanMe after I made it perfectly clear I was not going to pay $10,on a $2,loan, this seems totally illegal The arrangement is that I pay $a month for months, with a one time payment of $on or by December 30th I made mention to the person and the supervisor I was going to have Surgery on Jan7th and not sure when I will have my first disability check and I may not be able to make my first payment until the first week of FebI was told that is okay and to keep them updated I have informed LoanMe the second week of by Jan15th I will not receive my check until after Jan29th and I was told by the lead person on Jan29th that is not acceptable I also offered to pay $dollars all I had on Jan31st, I was told by the Lead person if my payment is not in that day he will mark my account for refusal to pay and further collection will begin That is true harassment as I am trying to make more than half of the payment If LoanMe or this particular superivisor didn't feel like working with me then so be it, but don't lie and put me at a disadvantage with the collection department My suggestion to you, no matter how hard times are, or what your circumstances are, do not take out a loan with LoanMe
I took out a loan and I feel that I am be taken advantage of I have paid almost the same amount of interest as the loan already or more but I still owe the same amount of money and I’ve never missed a payment This is insane how can this be legal praoin America
LianMe is very unprofessionalTheir customer service have no clue about the loan I took and can’t explain why the interest are so highThe loan should be lowered I paid a higher payment plus the automated paymentThe loan stayed higher then it should be when I made the additional paymentI fell taken advantage of, robbed is the word!!
Horrible company STAY AWAY don't fall for the trap A $2,loan cost me $10,in repayment fees I had a debt consolidation with my credit union we called loan me to verify amount, showed up at their offices with a cashiers check that was refused because the words "pay off" were in the notation field Somehow magically in a minute drive to drop the check off my balance had gone up $more dollars This company needs to be stopped
Do Not Do Business with this company They are a total ripoff They are definitely a predatory company that prey on the people when they are going through a hard time I got a loan with this company in March for $ After paying $for almost two years, I am told that I still owe $ That is crazy! I don't understand how the government allows companies like this to exist STAY AWAY FROM THEM
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [I did not termi ate the call when they called me, i've already paid $for months, and now paid them to them but thete saying I still owe them more money which is now all interest I feel this is the worst deal I have every got the interest rate is unbelievable I do not have anymore money to pay them Please have them waive the remainder balance they say I owe Regards, [redacted] ***
I filled out a application with LoanMe two days ago The two agents I dealt with was very unprofessionalRaul De [redacted] and Cynthia *** Raul switched me to Cynthia, dealing with me I called to speak to the supervisor Johnny I was told he was at lunch I called back in minutes and the representative said, Johnny whoI was getting the run aroundShe kept on saying, I can send you to Cynthia I said I would like to speak to Johnny I was switch to her voicemailI left a message an hour ago I will wait for his callOnline it stated I have a loan with them I called, Lee answered the phone and stated I was declined I am trying to get to the bottom of this I wonder why it saying I was approved and the representatives telling me I was declined
I have took a loan from LoanMeAccording to my contract they withdraw my monthly payment every first of the monthThey have commuted a breach to the contract by withdrawing the monthly payment on the 29th instead of the firstAs a result I wasn't able to make a purchase and lost a $10,job
I applied for a loan thru this company in July of and I called today to get information regarding payoffI was quite surprised that my loan amount was and my payoff is They take from my ccount monthly and after months I have paid to this company and they are telling me I have until 10/till its overHow is it possible that they can charge a customer 410% interest and be able to have a business license and continue to rip people off How do companies get approval to do this??
LoanMe collections dept call every mins form different numbers, calls are made to both my cell phone and WORK! They call as late as 9PM at timeTheir excessive phone calls are harassment!
LoanMe, Inc., (“LoanMe”) is in receipt of the consumer’s above-referenced complaint, and we welcome this opportunity to respond to help clarify and resolve the matter Please allow this to serve as our formal response LoanMe’s records indicate that the consumer applied for a loan with LoanMe once in March and again in April A review of the March records revealed that LoanMe’s loan agent mistakenly advised the consumer that when LoanMe runs an applicant’s credit during the application process, it is a “soft” credit pullHowever, a review of the April records revealed that LoanMe properly advised the customer that the credit run performed by LoanMe would be a “hard” pull (resulting in an inquiry) It is LoanMe’s business practice to only run credit reports on applicants who have given their express permission to do so during the application processIf the customer declines to have their credit reports run by LoanMe, the application will not proceed any further and will be deniedThe consumer provided consent to check her credit in both occurrences LoanMe advertises and offers loans to consumers within a wide range of credit histories and credit risk profiles, and as a result the interest rates and APR’s for our loan products vary widely Our internet website accurately reflects the interest rates and APR’s for the products we offer In reviewing this complaint, LoanMe recognized the error and have since taken steps to remedy the situation As a courtesy, on May 16, 2016, LoanMe submitted a request for both credit inquiries to be removed from the consumer’s credit report, this may take up to days to be reflected on the consumer’s credit reportPlease allow our response to serve as a written notification to our consumer We thank you for this opportunity to respond and if our customer has questions or would like to submit additional information, she may contact LoanMe directly at [redacted]
I wrote the following review in the YELP app just to warn people: No matter how desperate you are, don't ever loan from them! Look for other loan companiesI'm telling you from experienceBorrow $Paid $a monthA year later I owe $Please! Don't do itThey're taking advantage of people in desperate situationsJust my opinion and experienceCan't say I didn't warn you (they warned me too!) I was stupid! Their reply: Nic B: ***, please understand these are unsecured loans, therefore due to the high risk that is inherited with these agreements, interest is going to be highPlease don't cry and whine when you had every opportunity to read the loan agreement's fine print decline the loan all togetherRead the fine print sweetie! ( [redacted] ***)
LoanMe, Inc(“LoanMe”) is in receipt of the consumer’s above-referenced complaint, and we welcome this opportunity to respond to help clarify and resolve the matterPlease allow this to serve as our formal responseLoanMe’s records indicate that the customer entered into an unsecured consumer installment loan on April 4, 2015, which included funded amount of $3,minus a $pre-paid finance charge/origination fee During the pre-funding conversation, the LoanMe loan agent informed the customer of the interest rate, the loan’s Annual Percentage Rate (“APR”) and the total amount that would be paid on the loan if the loan was kept for the full term of months The customer called LoanMe, on July 10, 2015, stating that she was unable to make her scheduled payment of $in full, which per the terms of the Note was due July 1, As a courtesy, LoanMe made an arrangement with the customer to pay $by the 15th of July and another $by the 15th of August (rather than the regularly scheduled monthly payment) The customer would then go back to the regularly scheduled payment of $for the month of September Our customer agreed and honored this arrangement LoanMe received a call from the customer on January 21, 2016, requesting additional assistance with her monthly loan payment A LoanMe representative explained to the customer that, based on her current circumstances, her February payment could be deferred to the end of the term of the loan In order to do so, the customer was told by our representative that she would have to bring the loan current by making the January 1, payment and that she would only have until January 31, to electronically sign and return the Modification Agreement, which could not be sent to her until she made the January payment, bringing the loan into a current status The customer paid the scheduled January 1, payment on January 29, On the morning of January 30, 2016, LoanMe emailed the customer the Modification Agreement which needed to be signed electronically and returned via email no later than January 31, or the offer would become null and void The customer called LoanMe on February 1, and stated that she received the Modification Agreement via email but that she was unable to open it The customer stated that she lives in a rural area without internet access and that she has to travel into town to use a computer with internet access As such, she was unable to electronically sign and return the agreement by the deadline of January 31, Due to the customer’s inability to access the internet, LoanMe extended the deadline of the Modification Agreement and sent the customer a revised agreement on February 10, 2016, which the customer electronically signed and returned to LoanMe via email that day The loan modification will allow the customer to defer the February 1, to the end of the term of the loanWe thank you for this opportunity to respond, and hope that we have helped to clarify the matter for our customerIf our customer has additional questions or concerns, she may contact LoanMe directly at [redacted]
Today I came in contact with a loan officer by the name of Brian N and he was very rude to me over the phoneEverytime I tried to explain my situation to him he would talk over me and become very argumentativeI will not do business with this company ever again nor will I recommend them to my worst enemyI believe this company is out to rob everyone of all their moneyStay clear of them PLEASE!!!!
I I applied for a loan they made me go to the website and put my bank credentials in they looked ar my account and said ok we agree over the phone for we discuss the terms which I have on audio they said it was a done deal then they asked for my visa number they said I can get it either that night but I would need my account to br linked through visa and they could wire it instantly So I gave them my visa They said everything was okSo I get off the phone feeling ok the next day but account was drained and they left a message saying my loan got sent to a different dept that decided to deny itThat's bull the underwriters all ready approved it I signed all documents I know the responsible for my account fraud and now im worried that have me signing this loan that they will take the money from that then im stuck paying it back Once we have s signed contract .and they said they sent me the money isn't it illegal not to
I am writing to dispute the "CHARGE OFF" on my credit reportsLOANME, INChas several allegations of dishonest business practicesI called them and they agreed to lower my interest rate and change my payments to $per monthThe CFRA defines a "CHARGE OFF" as an account that a business has written off because they feel the consumer will never payA "CHARGE OFF" is also considered when a consumer does not pay on his/her account in months or moreMy account was referred to court and set as a "CHARGE OFF" on my credit report almost immediately, my credit report shows that exact date this account was referred as a "CHARGE OFF", which is an unfair business practiceThis account is paid in fullThe California Department of Business Oversight (CA DBO) has taken regulatory actions against this company for various business infractionsI am requesting that this account be removed from all credit reports because the information reported is incorrectI spoke with a lady by the
LoanMe, Inc(“LoanMe”) has investigated the Customer’s complaint and has found that it acted properly at all timesThe Customer entered into an unsecured consumer installment loan with LoanMe on April 8, 2015, in the amount of $2,This amount includes the loan amount of $2,net the Prepaid Finance Charge/Origination Fee of $The Note clearly notes at the top in the TILA disclosures an Annual Percentage Rate of 139.12% and a Total Finance Charge of $14,These disclosures were made in accordance with the requirements of the Truth in Lending ActIt is important to note that the Note contains a provision that allows a borrower to prepay their loan, in part or in full, at any time without penaltyWhen the Customer entered into his loan agreement with LoanMe he was directed to read the Note in its entiretyAfter he had reviewed the Note he electronically signed or initialed the Note in multiple locationsThe fourth of the signatures represents his confirmation that he had read and understood the terms and conditions of the Note The interest rate charged on the loan is, despite what the Customer contends, completely legal under California law, and was fully disclosed to him He was free to accept a loan with that interest, or decline itWith regards to calls, it is LoanMe’s business practice to contact customers who are delinquent on their accounts to seek paymentLoanMe strives to make each such call as professional as possibleWe are sorry if the Customer found any calls to be otherwiseHowever, please be advised that we have ceased all calls to the Customer as of October 16, Calls to delinquent customers are never intended to be anything other than a professional effort to collect a debt that has become delinquentLoanMe follows both state and federal debt collection practice guidelines with respect to debt collectionsTelephone contact attempts are only made between the hours of 8AM and 9PM local time, without exception, in accordance with the Fair Debt Collection Practices Act (FDCPA), even though LoanMe is not a debt collector as defined by the FDCPASeveral call attempts may be made during the course of a day, but once contact is made with the customer no further calls will be made that same day without the customer’s permissionPlease be advised that on September 1, 2015, LoanMe processed a forbearance on the Customer’s account reducing her payment from $to $for the next three monthsThe Customer will be back to her full payment on December Our records indicate that the Customer’s payoff amount as of October 14, is $3,The Customer may contact LoanMe directly at [redacted] if she has any further questions
LoanMe, Inc(“LoanMe”) is in receipt of the above reference complaint, and we welcome this opportunity to respond to help clarify and resolve the matterPlease allow this to serve as our formal response The customer did not raise any new points that were not already addressed by LoanMe in our initial response If our customer has new facts or additional information that was not considered in our initial response, LoanMe would be happy to review such information We thank you for this opportunity to respond and if our customer has questions or would like to submit additional information, she may contact LoanMe directly at ###-###-####
About a year and half ago, I took out a Personal Loan in the amount of $3,from LoanMe, Inc, and my payments are $a monthIn March, I called to discuss the loan and request a pay-off amount at that time over the phone I was quoted $3,I asked the representative how that could be possible if I have been paying the loan on time every month for the last year and a halfThe representative stated that when they provide personal loans they advise borrowers to pay more than the amount due in order to bring down the principal sooner than disclosed in the Schedule of PaymentsAt that specific point in time, I didn’t have time or energy to research the issue any further as I was in the middle of selling my house, re-locating, and burying my parentsI called LoanMe, on 5/23/to obtain a new pay-off quote as now that all is settled, I would like to pay the loan offWhen I spoke to Customer Service and requested a pay-off amount, I was quoted an amount of $3,over the phon
I only rate this company star because it makes me! Be ready to be harassed if you cannot pay your debt offThe last person who called my parents to harass them about where I was, said they would contact other people to find me, one of those people being someone my family has a restraining order againstThis person is the reason my family moved across the countryHe molested my daughter, we moved, and now I have a loan collector threatening to call this person about meWonderful .Maybe you can give him my new address too! BTWI got a $Loan, paid back more than $and now I apparently owe $14,This company sent me a letter January of stating my debt was going to collections and they call and harass and if you tell them to stop callingThey don't
I recently went under an agreement with LoanMe after I made it perfectly clear I was not going to pay $10,on a $2,loan, this seems totally illegal The arrangement is that I pay $a month for months, with a one time payment of $on or by December 30th I made mention to the person and the supervisor I was going to have Surgery on Jan7th and not sure when I will have my first disability check and I may not be able to make my first payment until the first week of FebI was told that is okay and to keep them updated I have informed LoanMe the second week of by Jan15th I will not receive my check until after Jan29th and I was told by the lead person on Jan29th that is not acceptable I also offered to pay $dollars all I had on Jan31st, I was told by the Lead person if my payment is not in that day he will mark my account for refusal to pay and further collection will begin That is true harassment as I am trying to make more than half of the payment If LoanMe or this particular superivisor didn't feel like working with me then so be it, but don't lie and put me at a disadvantage with the collection department My suggestion to you, no matter how hard times are, or what your circumstances are, do not take out a loan with LoanMe
I took out a loan and I feel that I am be taken advantage of I have paid almost the same amount of interest as the loan already or more but I still owe the same amount of money and I’ve never missed a payment This is insane how can this be legal praoin America
LianMe is very unprofessionalTheir customer service have no clue about the loan I took and can’t explain why the interest are so highThe loan should be lowered I paid a higher payment plus the automated paymentThe loan stayed higher then it should be when I made the additional paymentI fell taken advantage of, robbed is the word!!
Horrible company STAY AWAY don't fall for the trap A $2,loan cost me $10,in repayment fees I had a debt consolidation with my credit union we called loan me to verify amount, showed up at their offices with a cashiers check that was refused because the words "pay off" were in the notation field Somehow magically in a minute drive to drop the check off my balance had gone up $more dollars This company needs to be stopped
Do Not Do Business with this company They are a total ripoff They are definitely a predatory company that prey on the people when they are going through a hard time I got a loan with this company in March for $ After paying $for almost two years, I am told that I still owe $ That is crazy! I don't understand how the government allows companies like this to exist STAY AWAY FROM THEM
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [I did not termi ate the call when they called me, i've already paid $for months, and now paid them to them but thete saying I still owe them more money which is now all interest I feel this is the worst deal I have every got the interest rate is unbelievable I do not have anymore money to pay them Please have them waive the remainder balance they say I owe Regards, [redacted] ***
I filled out a application with LoanMe two days ago The two agents I dealt with was very unprofessionalRaul De [redacted] and Cynthia *** Raul switched me to Cynthia, dealing with me I called to speak to the supervisor Johnny I was told he was at lunch I called back in minutes and the representative said, Johnny whoI was getting the run aroundShe kept on saying, I can send you to Cynthia I said I would like to speak to Johnny I was switch to her voicemailI left a message an hour ago I will wait for his callOnline it stated I have a loan with them I called, Lee answered the phone and stated I was declined I am trying to get to the bottom of this I wonder why it saying I was approved and the representatives telling me I was declined
I have took a loan from LoanMeAccording to my contract they withdraw my monthly payment every first of the monthThey have commuted a breach to the contract by withdrawing the monthly payment on the 29th instead of the firstAs a result I wasn't able to make a purchase and lost a $10,job
I applied for a loan thru this company in July of and I called today to get information regarding payoffI was quite surprised that my loan amount was and my payoff is They take from my ccount monthly and after months I have paid to this company and they are telling me I have until 10/till its overHow is it possible that they can charge a customer 410% interest and be able to have a business license and continue to rip people off How do companies get approval to do this??
LoanMe collections dept call every mins form different numbers, calls are made to both my cell phone and WORK! They call as late as 9PM at timeTheir excessive phone calls are harassment!
LoanMe, Inc., (“LoanMe”) is in receipt of the consumer’s above-referenced complaint, and we welcome this opportunity to respond to help clarify and resolve the matter Please allow this to serve as our formal response LoanMe’s records indicate that the consumer applied for a loan with LoanMe once in March and again in April A review of the March records revealed that LoanMe’s loan agent mistakenly advised the consumer that when LoanMe runs an applicant’s credit during the application process, it is a “soft” credit pullHowever, a review of the April records revealed that LoanMe properly advised the customer that the credit run performed by LoanMe would be a “hard” pull (resulting in an inquiry) It is LoanMe’s business practice to only run credit reports on applicants who have given their express permission to do so during the application processIf the customer declines to have their credit reports run by LoanMe, the application will not proceed any further and will be deniedThe consumer provided consent to check her credit in both occurrences LoanMe advertises and offers loans to consumers within a wide range of credit histories and credit risk profiles, and as a result the interest rates and APR’s for our loan products vary widely Our internet website accurately reflects the interest rates and APR’s for the products we offer In reviewing this complaint, LoanMe recognized the error and have since taken steps to remedy the situation As a courtesy, on May 16, 2016, LoanMe submitted a request for both credit inquiries to be removed from the consumer’s credit report, this may take up to days to be reflected on the consumer’s credit reportPlease allow our response to serve as a written notification to our consumer We thank you for this opportunity to respond and if our customer has questions or would like to submit additional information, she may contact LoanMe directly at [redacted]
I wrote the following review in the YELP app just to warn people: No matter how desperate you are, don't ever loan from them! Look for other loan companiesI'm telling you from experienceBorrow $Paid $a monthA year later I owe $Please! Don't do itThey're taking advantage of people in desperate situationsJust my opinion and experienceCan't say I didn't warn you (they warned me too!) I was stupid! Their reply: Nic B: ***, please understand these are unsecured loans, therefore due to the high risk that is inherited with these agreements, interest is going to be highPlease don't cry and whine when you had every opportunity to read the loan agreement's fine print decline the loan all togetherRead the fine print sweetie! ( [redacted] ***)