I reached out to obtain a loan with this companyI went through all the hoops they needed me to (by the way the rep I dealt with was great Terence C) and then they come back with a declineOk, fine I was declined but they refused to disclose why I was deniedTerence told me they only send out letters but refuse to tell the agents why there was a decline, even when he customer was demanding to know why they were declinedThis is unacceptableI did everything they required of me and then decline me without any explanationNot OkStay away, their interests rates are sky high anyway
LoanMe, Inc(“LoanMe”) is in receipt of the above referenced complaint, and we welcome this opportunity to respond to help clarify and resolve the matterPlease allow this to serve as our formal response The customer did not raise any new points that were not already addressed by LoanMe in our initial response If our customer has new facts or additional information that was not considered in our initial response, LoanMe would be happy to review such information As mentioned previously, documents are signed electronically in compliance with the Electronic Signatures in Global and National commerce Act (E-SIGN)As documents are signed electronically, there are no physical signatures and information is recorded digitally When our customer applied for the loan, he was provided with and the following disclosure, and he indicated his agreement by selecting “I Agree” and proceeding with the application process: “To apply for and obtain a loan from LoanMe, Inc., you must agree to receive all disclosures, notices, terms and conditions, and other related documents and all changes to the disclosures, notices, and other documents electronically” Additionally, the promissory note that he signed electronically indicated the following disclosures: “This Note is in original format an electronic document fully compliant with the Electronic Signatures in Global and National Commerce Act (E-SIGN) and other applicable laws and regulations, and that the one, true original Note is retained electronically by usAll other versions hereof, whether electronic or in tangible format, constitute facsimiles or reproductions only.” “YOU HAVE READ ALL OF THE TERMS AND CONDITIONS OF THIS PROMISSORY NOTE AND DISCLOSURE STATEMENT AND AGREE TO BE BOUND BY ITS TERMSYOU UNDERSTAND AND AGREE THAT YOUR EXECUTION OF THIS NOTE SHALL HAVE THE SAME LEGAL FORCE AND EFFECT AS A PAPER CONTRACT.” We also confirmed that a loan agent did in fact discuss the above disclosure and indicate the following during the signing call that took place on March 12, 2017: Loan Agent: “The last one says you understand the terms of this agreement, and that this is a legal document just like you are signing with a pen and paper.” Customer: “Okay.” During the same call, the loan agent then provided our customer with further instruction on how to accept the loan, and advised once again that by doing so he was providing his electronic signature We thank you for this opportunity to respond, and if our customer would like to listen to the recorded call, he may contact LoanMe directly and we will be glad to play for the call for himLoanMe may be reached at 844-764-
If you ever want to get scammed, have the interest grow and give money awayThey are great! I hope this place gets put out of businessPredatory and nothing else
LoanMe, Inc(“LoanMe”) is in receipt of the above reference complaint, and we welcome this opportunity to respond to help clarify and resolve the matterPlease allow this to serve as our formal response The customer did not raise any new points that were not already addressed by LoanMe in our initial response If our customer has new facts or additional information that was not considered in our initial response, LoanMe would be happy to review such information Please note that our customer’s loan with LoanMe is a simple interest loan with interest accruing daily The customer agreed to the terms of the loan and it was encouraged that the customer make additional payments towards the principal to pay the balance down because there is no prepayment penaltyRegarding the settlement agreement, LoanMe accepted an amount that was less than the full amount owed under the contract, and furthermore allowed the customer to pay the settlement amount over a period of monthsThis is not the same and should not be compared to making the full monthly payments due under the contract that the customer agreed to at the time of borrowing the loan amount The customer’s account of the payment history on her account is not accurateOur records indicate that she had not made a payment since September at the point in time the customer entered into the settlement agreement with LoanMeShe was past due for both the October 1st and November 1st payments, when only a partial payment of $was paid on November 28, The monthly settlement payment amounts are below the required monthly payments due under the Promissory Note and they do not cure the delinquent status of the loan, which is being reported accuratelyOnce the settlement amount has been paid completely, LoanMe will forgive the remaining amount of the loan, and the loan will be reported as “Settled in Full” to the credit-reporting agency As previously mentioned, LoanMe reports to the credit-reporting agency (Experian) on a rolling 30-day period, and as a result, the customer’s account would be viewable on an Experian credit reportLoanMe does not report directly to other credit reporting agencies We thank you for this opportunity to respond and if our customer has questions or would like to submit additional information, she may contact LoanMe directly at ###-###-####
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [I said in my initial complaint I was told the rateMy complaint is the rate did not match the offer e-mail It's a bait and switchI was told this higher interest rate after the hard inquiry on my credit, so, I felt I had to go along with itIt is predatory] Regards, [redacted] ***
LoanMe, Inc(“LoanMe”) is in receipt of the consumer’s above-referenced complaint, and we welcome this opportunity to respond to help clarify the matter Please allow this to serve as our formal responseThe consumer stated in his complaint that he received a letter from LoanMe which indicated he was pre-approved for a loan from $2,to $10,600, but that the offer was subject to the verification of his qualificationsOur records reflect that the consumer was pre-screened in November of and received a pre-approval letter shortly thereafter During the application process, a LoanMe representative obtained approval from the consumer (applicant) to run his credit reportOn January 11, 2016, a LoanMe representative contacted the applicant to advise him that his loan application was declined because he was no longer qualified under LoanMe’s underwriting criteria based on his current credit history informationAs stated in our pre-approval letters, including the one sent to this applicant, the Terms and Conditions clearly state that “credit may not be extended if after you respond to this offer, you no longer meet the selection criteria” In this instance, from the time the applicant was pre-screened in November to the time he applied on January 8, 2016, his credit had changed, such that he no longer met the criteria required to qualify for a loanAlthough the applicant references the fact that he met the minimum income requirements, as explained to him during numerous phone conversations other factors are considered such as obtaining a current credit report and/or an applicant’s financial standingBecause the applicant was no longer qualified, LoanMe was not able or required to approve the loanThe consumer states in his complaint that LoanMe engaged in adverting The claim is simply untrue While it is LoanMe’s intent to extend offers of its loan products to qualified applicants, receipt of a pre-approval letter does not guarantee that a loan will be offered if the applicant’s information changesThis was clearly and truthfully stated in the letter the consumer received A “pre-approval” is not a final approval of the loan Rather, it is a preliminary evaluation of potential applicants, and a stage in the application process prior to final approvalLoanMe apologizes if the consumer did not find our representatives helpful We pride ourselves on providing superior service, and we will take steps needed to ensure that applicants receive the service they and we expectWhile the consumer stated in his complaint that a fair resolution would be for LoanMe to process the loan, we are not in a position or under any obligation to extend a loan to an applicant that does not qualify While LoanMe cannot extend a loan to the consumer, as a courtesy we removed the hard inquiry from his credit report on January 21, In closing, we would like to thank you for this opportunity to respond and hope that we have helped to clarify the matter for the consumer Should he have further questions or concerns, he may contact LoanMe directly at [redacted]
I have tried their loan and honestly it was fast but very very unclear and when it was time to pay intrest rate was so high that out of my almost $monthly payment only $went to the principleThey did
LoanMe, Inc(“LoanMe”) is in receipt of the above referenced complaint, and we welcome this opportunity to respond to help clarify and resolve the matterPlease allow this to serve as our formal response Our records indicate that the customer agreed to an unsecured consumer installment loan on March 13, 2015, which included the funded amount of $3,minus a $origination fee Based on our research of the complaint, we reviewed the original application, as a part of the investigation, as well as our records and telephone conversations, all of which are recordedWe have confirmed that our customer provided sufficient identification information to confirm that he was the applicant that applied for and obtained a loan from LoanMeLoanMe uses a third-party bank account verification system, and we have confirmed that the funds that were deposited were put into an account that is owned and controlled by our customerIn addition, the applicant provided a voided check which matches the same account number, along with a copy of his state issued identification card, as well as a utility bill in the applicant’s name Each approved applicant in this program is also required to sign a Promissory Note and Disclosure Statement, prior to fundingThe applicant signed the document electronically, after being notified by the agent it was the same as signing in pen and paper, in compliance with the Electronic Signatures in Global and National commerce Act (E-SIGN) LoanMe reports to the credit-reporting agency (Experian) on a rolling 30-day period, and as a result, the customer’s account would only be viewable on an Experian credit reportIt is the policy of LoanMe to ensure that all information provided to the credit reporting agencies is accurate and free of errorsIt is also the policy of LoanMe to promptly respond to any inquiries regarding the accuracy of credit reporting promptly and in accordance with the Fair Credit Reporting Act (“FCRA”) If this customer asserts that the loan was obtained through fraudulent means, he should file a police report with the appropriate local law enforcement agency, and he should provide a copy of the filed police report to the company On September 6, 2017, LoanMe sent out a Verification of Debt to the customer’s address Please be advised that LoanMe no longer services this loanThe customer’s payment became more than days past due, and the loan was charged off on October 31, 2015, as a resultThe loan was then sold to [redacted] Corporation, on November 5, Upon receipt of this complaint, LoanMe has forwarded our customer’s concerns to Sunlan Corporation for their reviewAny further questions or concerns regarding the loan should be referred to [redacted] Corporation and they may be contacted directly at 888-566-***, or at the following address: Sunlan Corporation EChapman Avenue Orange, CA In closing, we would like to thank you for this opportunity to respond, and hope that we have helped to clarify the matter for our customer regarding the statements he made in his complaint
LoanMe, Inc(“LoanMe”) is in receipt of the above referenced complaint, and we welcome this opportunity to respond to help clarify and resolve the matterPlease allow this to serve as our formal response Initially, please note that LoanMe does not engage in predatory lending as stated in the complaint The terms of our customer’s unsecured consumer installment loan were well disclosed, including the interest rate and Annual Percentage Rate (APR), and it was made in accordance with LoanMe’s Finance Lender License issued by the State of California Department of Business Oversight (License # [redacted] ***) Our records indicate that our customer obtained an unsecured consumer installment loan on July 8, 2016, which included the funded amount of $10,minus a $ origination fee During the loan origination process, a loan agent reviewed the terms of the loan with our customer verbally, including the interest rate, the APR, the monthly payment amount, the origination fee, and the number of payments required on the loan if paid as scheduledDuring the conversation, our customer stated that she thought the loan would be at a lower interest rateThe loan agent again confirmed the terms of the loan that the customer was qualified for, and the customer acknowledged the terms and agreed to proceed with obtaining the loanIn addition, the loan agent also explained to our customer multiple times she could reduce the overall interest paid on the loan by paying the loan off sooner than scheduled, because there is no prepayment penalty In compliance with the Truth in Lending Act (“TILA”), LoanMe’s Promissory Note and Disclosure Statement (“Note”) properly displayed the loan terms and provided the required disclosures, including the interest rate, the APR, the Finance Charge, and the repayment schedule of monthsIn addition, the terms of the Note disclosed that interest is calculated on a 360/simple interest basis, the origination fee amount, and that the loan can be paid in part or full at any time without incurring a prepayment penaltyThe Note she executed also stated that, “THE LOAN CARRIES A VERY HIGH INTEREST RATEYOU MAY BE ABLE TO OBTAIN CREDIT UNDER MORE FAVORABLE TERMS ELSEWHERE EVEN THOUGH THE TERM OF THE LOAN IS MONTHS, WE STRONGLY ENCOURAGE YOU TO PAY OFF THE LOAN AS SOON AS POSSIBLEYOU HAVE THE RIGHT TO PAY OFF ALL OR ANY PORTION OF THE LOAN AT ANY TIME WITHOUT INCURRING ANY PENALTYYOU WILL, HOWEVER, BE REQUIRED TO PAY ANY AND ALL INTEREST THAT HAS ACCRUED FROM THE FUNDING DATE UNTIL THE PAYOFF DATE.” She then signed the document electronically in compliance with the Electronic Signatures in Global and National Commerce Act (E-SIGN), indicating that she read and agreed to be bound by the terms and conditions of the Note Upon funding, our customer also received a settlement email that included a copy of the Promissory Note and loan terms, as well as a full amortization schedule indicating the allocation of payments to principal and interestThe payment schedule indicated the amount of each loan payment that would be allocated to principal and interest if loan payments were made only as scheduled LoanMe encourages our customers to pay extra amounts toward principal to pay the loan off earlier than scheduled, and to reduce the overall expense of the loan compared to when making payments only as scheduled After a careful review of our records and of the statements made by our customer, LoanMe has determined that our customer was fully aware of the terms prior to signing the agreement LoanMe takes pride in ensuring that the loan products offered meet the needs of our customers, and that the terms of each loan offered is open, fair, and transparently disclosed In addition, our records indicate that her loan was paid in full on July 11, The loan currently reflects a “Paid Off” status, and no further amount of principal or interest is owed on the loan Because the loan was over-paid by $200.76, a refund check in that amount has been issued to the customer In closing, we would like to thank our customer for this opportunity to respond, and hope that we have helped to clarify the matter regarding the statements made in her complaint If our customer has additional questions, she may contact LoanMe directly at 844-764-
I had contacted loanme to make a settlement on loan # [redacted] , that was taken out Payments had been made and the account was in good standing The proceeded to give me a settlement of over 90% of what was owed from the total principle I accepted the amount on a recorded call, they however then charged me the remaining amount of the principle to my account, on the following month's due date I do not have any faith that the company will properly clear my account with the credit agencies based on my experience with them
LoanMe, Inc(“LoanMe”) is in receipt of our customer’s follcomplaint, and we welcome this opportunity to respond to help clarify and resolve the matterPlease allow this to serve as our formal responseOur customer is raising points that were previously addressed by LoanMe in our initial response If our customer has new facts or additional information that was not considered in our initial response, LoanMe would be happy to review such informationOur customer’s first payment was due on July 1, 2015, and on the first of every month thereafter per the Note (contract) our customer signed LoanMe offered and our customer elected to change the date of when the payments would be ACH drafted out of her account date from the 1st to the 15th of each monthDrafting the payment on the 15th of the month did not change any provision of the Note she signed when obtaining her loan, including the payment due dates of the loanWe offered our sincere apology with our last response, and we would again like to extend our apology for any misunderstanding or dissatisfaction our customer may have experienced during the handling of her LoanMe loanAt this point we consider the matter to have been resolved, and have taken steps as outlined in our previous responseWe thank you for this opportunity to respond and if our customer has questions or would like to submit additional information, she may contact LoanMe directly at [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.Loanme claims that they are not able to confirm that any inquiry from their company was ever placedI can confirm that an inquiry was placed with a simple copy of my credit reportTherefore, Loanme's inability to disclose is either willful or negligent noncompliance with federal law as a reasonable company would keep records of their actions with the credit bureausMy desired outcome remains the sameAlthough Loanme did say they would remove any credit inquiry from my credit report, they did not address USC 1681g(e)More specifically, Loanme shall "provide a copy of application and business transaction records in the control of the business entity, whether maintained by the business entity or by another person on behalf of the business entity, evidencing any transaction alleged to be a result of identity theftI do not like having to repeat myself Regards, [redacted]
I called loan me on 1/7/to get a payoff for my loan last time I had it check was on 1/6/it was so I had a check in that amount when I called them they told me my loan went up to in one day then I was told that it would go up every day 110% I might understand if it went up every month maybe but every day THAT is really BAD this company has to be ran by crooks they need to be STOPI will be contacting my government about this
The customer is raising points that were already addressed in our initial response, so we welcome the opportunity to help further clarify the matterPlease allow this to serve as our follresponse.We have reviewed the customers complaint, as well as our records and telephone conversations (all of which are recorded), including call attempts placed by LoanMe, Inc(“LoanMe”) in an effort to reach our customerBased on our research of the complaint we have determined that the customer was told the account was past due on April 14, when he was offered a one month deferment, and again on June 7, During the conversation on June 7, the customer declined our offer to setup an automatic draft, stating that he prefer to mail in his paymentFor this reason, LoanMe is unsure as to why the customer is claiming to have mailed in instructions for a direct debit.A review of the customer’s payment transaction history reflects that he had defaulted on numerous payments, and when a payment was not received by the due date, we attempted to contact him to secure a payment arrangementLoanMe made many reasonable attempts to contact the customer to help resolve the delinquent account, including leaving emails and voicemail messages, however all of those attempts went unansweredDuring the few calls that took place, the customer confirmed the phone numbers and email address on file were valid, and both were provided by the customer to LoanMe as a way to contact him.Our records indicate that the last payment was made on April 15, As a result, the customer’s account became more than days past due, and the loan was charged-off on September 30, The loan was then assigned to Absolute Resolutions on November 15, 2016, and any further questions or concerns regarding the loan should be referred to their office.In closing, we would like to thank you for this opportunity to respond, and hope that we have helped to clarify the matter for our customer regarding the statements made in his complaint.Tell us why here
LoanMe Revdex.com Complaint – [redacted] – (Complaint ID: [redacted] ): Posted: 1/19/LoanMe, Inc(“LoanMe”) is in receipt of the consumer’s above-referenced complaint, and we welcome this opportunity to respond to help clarify and resolve the matterPlease allow this to serve as our formal responseOur records indicate that our customer applied for an unsecured personal loan on July 1, 2015, which was approved in the amount of $5, During the pre-funding conversation, the LoanMe loan agent informed our customer of the interest rate, the APR, and the total amount that would be paid on the loan if she kept the loan for the full term of months In fact, the loan agent specifically asked the customer if she was okay with the terms of the loan and the customer said that she was fine with the termsOn January 7, 2016, the customer called LoanMe to make a $5,payment to pay off her loan in full and was informed by the representative that the payoff amount was $5, The representative explained to the customer that her last payment was on December 1, and, as stated in her Promissory Note, interest accrues on a daily basis (360/simple interest), which brings the payoff amount as of January 7, to $5,At the customer’s request, the call was escalated to a supervisor, who reiterated the terms of her loan In an attempt to assist the customer further, the supervisor then transferred the customer to our Customer Care Department and the supervisor let the customer know that a representative from that department would get back to her within 24-hours At no point did the supervisor say that she would not accept the $5,payment, although she thought it would be in the customer’s best interest to wait to hear from a representative in the Customer Care Department before making her payment A representative from our Customer Care Department called our customer the following day, January 8, 2016, and as the representative was going over the terms of the loan the customer terminated the call That same afternoon the customer called LoanMe again and made a payment of $5,400, which left a small balance on the loanThe terms of the customer’s loan were explained fully during the loan application process, as well as during the signing of the loan agreement documents, and additionally, during the welcome call after the loan had been funded We have reviewed the servicing calls (all of which are taped and saved) between our representatives and the customer and found that the information regarding the interest rate being accrued on a daily basis was communicated to her In addition, once the loan was funded, LoanMe conducted a Welcome Call at which time the terms of the loan were explained once again The terms of the Note, which the customer signed, also state that interest was calculated on a 360/simple interest basisWe thank you for this opportunity to respond, and hope that we have helped to clarify the matter for our customerIf our customer has additional questions or concerns, she may contact LoanMe directly at [redacted]
The loan from Loan me is a predatory loanI need a contact in Maryland that can walk me through what needs to be done to cancel itTHye have been paid in full and made plenty of interest
A horrible companyI consolidated my debt through a debt relief companyThey at some point filed a small claims case after refusing to negotiate or just set up paymentsThe case was servedThen settled the following MondayI made my first payment according to the settlementThey then still went into court unbeknownst to me after having settled and got a default judgmentThey had already received their first payment! Very unethicalStay away from this companyI’m working now to get the judgment vacated based on their unethical conduct I wouldn’t even give them one star!
Loan me asserts; " New Mexico State statute requires a minimum 10-day grace period before a late fee can be imposedHowever, as a courtesy to our customer’s, LoanMe charges a late fee of $if/when payments are days lateLoanMe charges a $fee for returned payments, i.e., non-sufficient funds (NSF) when applicableAs an additional courtesy, we provided our customer with the option to have her payments electronically drafted on the 15th of the monthHowever, if a payment is made after the 15th of the month, it is considered late and a late fee will apply" Does this look like compliance to this assertion: 06/15/ MISCELLANEOUS DEBIT LOANME [redacted] ....EN-RETURNED ITEM UNPAID Posted 06/22/ ShareDraft [redacted] Posted 05/25/ LOANME [redacted] Posted 05/15/ LOANME [redacted] Posted 04/27/ Share Draft 569, Posted 04/25/ ShareDraft Posted 04/17/
I will say this company did provide me with a good laugh $30,loan $"origination fee" $per month payment for months Total payback: $119, My response was I could receive more favorable terms from the Gambino crime family I expect to see Jonathan W and Louis O on a future episode of "American Greed"
I have been paying on this loan for over years and still owe more than I borrowed They are predatory and have taken advantage I am overwhelmed and cannot get out of this debt
I reached out to obtain a loan with this companyI went through all the hoops they needed me to (by the way the rep I dealt with was great Terence C) and then they come back with a declineOk, fine I was declined but they refused to disclose why I was deniedTerence told me they only send out letters but refuse to tell the agents why there was a decline, even when he customer was demanding to know why they were declinedThis is unacceptableI did everything they required of me and then decline me without any explanationNot OkStay away, their interests rates are sky high anyway
LoanMe, Inc(“LoanMe”) is in receipt of the above referenced complaint, and we welcome this opportunity to respond to help clarify and resolve the matterPlease allow this to serve as our formal response The customer did not raise any new points that were not already addressed by LoanMe in our initial response If our customer has new facts or additional information that was not considered in our initial response, LoanMe would be happy to review such information As mentioned previously, documents are signed electronically in compliance with the Electronic Signatures in Global and National commerce Act (E-SIGN)As documents are signed electronically, there are no physical signatures and information is recorded digitally When our customer applied for the loan, he was provided with and the following disclosure, and he indicated his agreement by selecting “I Agree” and proceeding with the application process: “To apply for and obtain a loan from LoanMe, Inc., you must agree to receive all disclosures, notices, terms and conditions, and other related documents and all changes to the disclosures, notices, and other documents electronically” Additionally, the promissory note that he signed electronically indicated the following disclosures: “This Note is in original format an electronic document fully compliant with the Electronic Signatures in Global and National Commerce Act (E-SIGN) and other applicable laws and regulations, and that the one, true original Note is retained electronically by usAll other versions hereof, whether electronic or in tangible format, constitute facsimiles or reproductions only.” “YOU HAVE READ ALL OF THE TERMS AND CONDITIONS OF THIS PROMISSORY NOTE AND DISCLOSURE STATEMENT AND AGREE TO BE BOUND BY ITS TERMSYOU UNDERSTAND AND AGREE THAT YOUR EXECUTION OF THIS NOTE SHALL HAVE THE SAME LEGAL FORCE AND EFFECT AS A PAPER CONTRACT.” We also confirmed that a loan agent did in fact discuss the above disclosure and indicate the following during the signing call that took place on March 12, 2017: Loan Agent: “The last one says you understand the terms of this agreement, and that this is a legal document just like you are signing with a pen and paper.” Customer: “Okay.” During the same call, the loan agent then provided our customer with further instruction on how to accept the loan, and advised once again that by doing so he was providing his electronic signature We thank you for this opportunity to respond, and if our customer would like to listen to the recorded call, he may contact LoanMe directly and we will be glad to play for the call for himLoanMe may be reached at 844-764-
If you ever want to get scammed, have the interest grow and give money awayThey are great! I hope this place gets put out of businessPredatory and nothing else
LoanMe, Inc(“LoanMe”) is in receipt of the above reference complaint, and we welcome this opportunity to respond to help clarify and resolve the matterPlease allow this to serve as our formal response The customer did not raise any new points that were not already addressed by LoanMe in our initial response If our customer has new facts or additional information that was not considered in our initial response, LoanMe would be happy to review such information Please note that our customer’s loan with LoanMe is a simple interest loan with interest accruing daily The customer agreed to the terms of the loan and it was encouraged that the customer make additional payments towards the principal to pay the balance down because there is no prepayment penaltyRegarding the settlement agreement, LoanMe accepted an amount that was less than the full amount owed under the contract, and furthermore allowed the customer to pay the settlement amount over a period of monthsThis is not the same and should not be compared to making the full monthly payments due under the contract that the customer agreed to at the time of borrowing the loan amount The customer’s account of the payment history on her account is not accurateOur records indicate that she had not made a payment since September at the point in time the customer entered into the settlement agreement with LoanMeShe was past due for both the October 1st and November 1st payments, when only a partial payment of $was paid on November 28, The monthly settlement payment amounts are below the required monthly payments due under the Promissory Note and they do not cure the delinquent status of the loan, which is being reported accuratelyOnce the settlement amount has been paid completely, LoanMe will forgive the remaining amount of the loan, and the loan will be reported as “Settled in Full” to the credit-reporting agency As previously mentioned, LoanMe reports to the credit-reporting agency (Experian) on a rolling 30-day period, and as a result, the customer’s account would be viewable on an Experian credit reportLoanMe does not report directly to other credit reporting agencies We thank you for this opportunity to respond and if our customer has questions or would like to submit additional information, she may contact LoanMe directly at ###-###-####
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [I said in my initial complaint I was told the rateMy complaint is the rate did not match the offer e-mail It's a bait and switchI was told this higher interest rate after the hard inquiry on my credit, so, I felt I had to go along with itIt is predatory] Regards, [redacted] ***
LoanMe, Inc(“LoanMe”) is in receipt of the consumer’s above-referenced complaint, and we welcome this opportunity to respond to help clarify the matter Please allow this to serve as our formal responseThe consumer stated in his complaint that he received a letter from LoanMe which indicated he was pre-approved for a loan from $2,to $10,600, but that the offer was subject to the verification of his qualificationsOur records reflect that the consumer was pre-screened in November of and received a pre-approval letter shortly thereafter During the application process, a LoanMe representative obtained approval from the consumer (applicant) to run his credit reportOn January 11, 2016, a LoanMe representative contacted the applicant to advise him that his loan application was declined because he was no longer qualified under LoanMe’s underwriting criteria based on his current credit history informationAs stated in our pre-approval letters, including the one sent to this applicant, the Terms and Conditions clearly state that “credit may not be extended if after you respond to this offer, you no longer meet the selection criteria” In this instance, from the time the applicant was pre-screened in November to the time he applied on January 8, 2016, his credit had changed, such that he no longer met the criteria required to qualify for a loanAlthough the applicant references the fact that he met the minimum income requirements, as explained to him during numerous phone conversations other factors are considered such as obtaining a current credit report and/or an applicant’s financial standingBecause the applicant was no longer qualified, LoanMe was not able or required to approve the loanThe consumer states in his complaint that LoanMe engaged in adverting The claim is simply untrue While it is LoanMe’s intent to extend offers of its loan products to qualified applicants, receipt of a pre-approval letter does not guarantee that a loan will be offered if the applicant’s information changesThis was clearly and truthfully stated in the letter the consumer received A “pre-approval” is not a final approval of the loan Rather, it is a preliminary evaluation of potential applicants, and a stage in the application process prior to final approvalLoanMe apologizes if the consumer did not find our representatives helpful We pride ourselves on providing superior service, and we will take steps needed to ensure that applicants receive the service they and we expectWhile the consumer stated in his complaint that a fair resolution would be for LoanMe to process the loan, we are not in a position or under any obligation to extend a loan to an applicant that does not qualify While LoanMe cannot extend a loan to the consumer, as a courtesy we removed the hard inquiry from his credit report on January 21, In closing, we would like to thank you for this opportunity to respond and hope that we have helped to clarify the matter for the consumer Should he have further questions or concerns, he may contact LoanMe directly at [redacted]
I have tried their loan and honestly it was fast but very very unclear and when it was time to pay intrest rate was so high that out of my almost $monthly payment only $went to the principleThey did
LoanMe, Inc(“LoanMe”) is in receipt of the above referenced complaint, and we welcome this opportunity to respond to help clarify and resolve the matterPlease allow this to serve as our formal response Our records indicate that the customer agreed to an unsecured consumer installment loan on March 13, 2015, which included the funded amount of $3,minus a $origination fee Based on our research of the complaint, we reviewed the original application, as a part of the investigation, as well as our records and telephone conversations, all of which are recordedWe have confirmed that our customer provided sufficient identification information to confirm that he was the applicant that applied for and obtained a loan from LoanMeLoanMe uses a third-party bank account verification system, and we have confirmed that the funds that were deposited were put into an account that is owned and controlled by our customerIn addition, the applicant provided a voided check which matches the same account number, along with a copy of his state issued identification card, as well as a utility bill in the applicant’s name Each approved applicant in this program is also required to sign a Promissory Note and Disclosure Statement, prior to fundingThe applicant signed the document electronically, after being notified by the agent it was the same as signing in pen and paper, in compliance with the Electronic Signatures in Global and National commerce Act (E-SIGN) LoanMe reports to the credit-reporting agency (Experian) on a rolling 30-day period, and as a result, the customer’s account would only be viewable on an Experian credit reportIt is the policy of LoanMe to ensure that all information provided to the credit reporting agencies is accurate and free of errorsIt is also the policy of LoanMe to promptly respond to any inquiries regarding the accuracy of credit reporting promptly and in accordance with the Fair Credit Reporting Act (“FCRA”) If this customer asserts that the loan was obtained through fraudulent means, he should file a police report with the appropriate local law enforcement agency, and he should provide a copy of the filed police report to the company On September 6, 2017, LoanMe sent out a Verification of Debt to the customer’s address Please be advised that LoanMe no longer services this loanThe customer’s payment became more than days past due, and the loan was charged off on October 31, 2015, as a resultThe loan was then sold to [redacted] Corporation, on November 5, Upon receipt of this complaint, LoanMe has forwarded our customer’s concerns to Sunlan Corporation for their reviewAny further questions or concerns regarding the loan should be referred to [redacted] Corporation and they may be contacted directly at 888-566-***, or at the following address: Sunlan Corporation EChapman Avenue Orange, CA In closing, we would like to thank you for this opportunity to respond, and hope that we have helped to clarify the matter for our customer regarding the statements he made in his complaint
LoanMe, Inc(“LoanMe”) is in receipt of the above referenced complaint, and we welcome this opportunity to respond to help clarify and resolve the matterPlease allow this to serve as our formal response Initially, please note that LoanMe does not engage in predatory lending as stated in the complaint The terms of our customer’s unsecured consumer installment loan were well disclosed, including the interest rate and Annual Percentage Rate (APR), and it was made in accordance with LoanMe’s Finance Lender License issued by the State of California Department of Business Oversight (License # [redacted] ***) Our records indicate that our customer obtained an unsecured consumer installment loan on July 8, 2016, which included the funded amount of $10,minus a $ origination fee During the loan origination process, a loan agent reviewed the terms of the loan with our customer verbally, including the interest rate, the APR, the monthly payment amount, the origination fee, and the number of payments required on the loan if paid as scheduledDuring the conversation, our customer stated that she thought the loan would be at a lower interest rateThe loan agent again confirmed the terms of the loan that the customer was qualified for, and the customer acknowledged the terms and agreed to proceed with obtaining the loanIn addition, the loan agent also explained to our customer multiple times she could reduce the overall interest paid on the loan by paying the loan off sooner than scheduled, because there is no prepayment penalty In compliance with the Truth in Lending Act (“TILA”), LoanMe’s Promissory Note and Disclosure Statement (“Note”) properly displayed the loan terms and provided the required disclosures, including the interest rate, the APR, the Finance Charge, and the repayment schedule of monthsIn addition, the terms of the Note disclosed that interest is calculated on a 360/simple interest basis, the origination fee amount, and that the loan can be paid in part or full at any time without incurring a prepayment penaltyThe Note she executed also stated that, “THE LOAN CARRIES A VERY HIGH INTEREST RATEYOU MAY BE ABLE TO OBTAIN CREDIT UNDER MORE FAVORABLE TERMS ELSEWHERE EVEN THOUGH THE TERM OF THE LOAN IS MONTHS, WE STRONGLY ENCOURAGE YOU TO PAY OFF THE LOAN AS SOON AS POSSIBLEYOU HAVE THE RIGHT TO PAY OFF ALL OR ANY PORTION OF THE LOAN AT ANY TIME WITHOUT INCURRING ANY PENALTYYOU WILL, HOWEVER, BE REQUIRED TO PAY ANY AND ALL INTEREST THAT HAS ACCRUED FROM THE FUNDING DATE UNTIL THE PAYOFF DATE.” She then signed the document electronically in compliance with the Electronic Signatures in Global and National Commerce Act (E-SIGN), indicating that she read and agreed to be bound by the terms and conditions of the Note Upon funding, our customer also received a settlement email that included a copy of the Promissory Note and loan terms, as well as a full amortization schedule indicating the allocation of payments to principal and interestThe payment schedule indicated the amount of each loan payment that would be allocated to principal and interest if loan payments were made only as scheduled LoanMe encourages our customers to pay extra amounts toward principal to pay the loan off earlier than scheduled, and to reduce the overall expense of the loan compared to when making payments only as scheduled After a careful review of our records and of the statements made by our customer, LoanMe has determined that our customer was fully aware of the terms prior to signing the agreement LoanMe takes pride in ensuring that the loan products offered meet the needs of our customers, and that the terms of each loan offered is open, fair, and transparently disclosed In addition, our records indicate that her loan was paid in full on July 11, The loan currently reflects a “Paid Off” status, and no further amount of principal or interest is owed on the loan Because the loan was over-paid by $200.76, a refund check in that amount has been issued to the customer In closing, we would like to thank our customer for this opportunity to respond, and hope that we have helped to clarify the matter regarding the statements made in her complaint If our customer has additional questions, she may contact LoanMe directly at 844-764-
I had contacted loanme to make a settlement on loan # [redacted] , that was taken out Payments had been made and the account was in good standing The proceeded to give me a settlement of over 90% of what was owed from the total principle I accepted the amount on a recorded call, they however then charged me the remaining amount of the principle to my account, on the following month's due date I do not have any faith that the company will properly clear my account with the credit agencies based on my experience with them
LoanMe, Inc(“LoanMe”) is in receipt of our customer’s follcomplaint, and we welcome this opportunity to respond to help clarify and resolve the matterPlease allow this to serve as our formal responseOur customer is raising points that were previously addressed by LoanMe in our initial response If our customer has new facts or additional information that was not considered in our initial response, LoanMe would be happy to review such informationOur customer’s first payment was due on July 1, 2015, and on the first of every month thereafter per the Note (contract) our customer signed LoanMe offered and our customer elected to change the date of when the payments would be ACH drafted out of her account date from the 1st to the 15th of each monthDrafting the payment on the 15th of the month did not change any provision of the Note she signed when obtaining her loan, including the payment due dates of the loanWe offered our sincere apology with our last response, and we would again like to extend our apology for any misunderstanding or dissatisfaction our customer may have experienced during the handling of her LoanMe loanAt this point we consider the matter to have been resolved, and have taken steps as outlined in our previous responseWe thank you for this opportunity to respond and if our customer has questions or would like to submit additional information, she may contact LoanMe directly at [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.Loanme claims that they are not able to confirm that any inquiry from their company was ever placedI can confirm that an inquiry was placed with a simple copy of my credit reportTherefore, Loanme's inability to disclose is either willful or negligent noncompliance with federal law as a reasonable company would keep records of their actions with the credit bureausMy desired outcome remains the sameAlthough Loanme did say they would remove any credit inquiry from my credit report, they did not address USC 1681g(e)More specifically, Loanme shall "provide a copy of application and business transaction records in the control of the business entity, whether maintained by the business entity or by another person on behalf of the business entity, evidencing any transaction alleged to be a result of identity theftI do not like having to repeat myself Regards, [redacted]
I called loan me on 1/7/to get a payoff for my loan last time I had it check was on 1/6/it was so I had a check in that amount when I called them they told me my loan went up to in one day then I was told that it would go up every day 110% I might understand if it went up every month maybe but every day THAT is really BAD this company has to be ran by crooks they need to be STOPI will be contacting my government about this
The customer is raising points that were already addressed in our initial response, so we welcome the opportunity to help further clarify the matterPlease allow this to serve as our follresponse.We have reviewed the customers complaint, as well as our records and telephone conversations (all of which are recorded), including call attempts placed by LoanMe, Inc(“LoanMe”) in an effort to reach our customerBased on our research of the complaint we have determined that the customer was told the account was past due on April 14, when he was offered a one month deferment, and again on June 7, During the conversation on June 7, the customer declined our offer to setup an automatic draft, stating that he prefer to mail in his paymentFor this reason, LoanMe is unsure as to why the customer is claiming to have mailed in instructions for a direct debit.A review of the customer’s payment transaction history reflects that he had defaulted on numerous payments, and when a payment was not received by the due date, we attempted to contact him to secure a payment arrangementLoanMe made many reasonable attempts to contact the customer to help resolve the delinquent account, including leaving emails and voicemail messages, however all of those attempts went unansweredDuring the few calls that took place, the customer confirmed the phone numbers and email address on file were valid, and both were provided by the customer to LoanMe as a way to contact him.Our records indicate that the last payment was made on April 15, As a result, the customer’s account became more than days past due, and the loan was charged-off on September 30, The loan was then assigned to Absolute Resolutions on November 15, 2016, and any further questions or concerns regarding the loan should be referred to their office.In closing, we would like to thank you for this opportunity to respond, and hope that we have helped to clarify the matter for our customer regarding the statements made in his complaint.Tell us why here
LoanMe Revdex.com Complaint – [redacted] – (Complaint ID: [redacted] ): Posted: 1/19/LoanMe, Inc(“LoanMe”) is in receipt of the consumer’s above-referenced complaint, and we welcome this opportunity to respond to help clarify and resolve the matterPlease allow this to serve as our formal responseOur records indicate that our customer applied for an unsecured personal loan on July 1, 2015, which was approved in the amount of $5, During the pre-funding conversation, the LoanMe loan agent informed our customer of the interest rate, the APR, and the total amount that would be paid on the loan if she kept the loan for the full term of months In fact, the loan agent specifically asked the customer if she was okay with the terms of the loan and the customer said that she was fine with the termsOn January 7, 2016, the customer called LoanMe to make a $5,payment to pay off her loan in full and was informed by the representative that the payoff amount was $5, The representative explained to the customer that her last payment was on December 1, and, as stated in her Promissory Note, interest accrues on a daily basis (360/simple interest), which brings the payoff amount as of January 7, to $5,At the customer’s request, the call was escalated to a supervisor, who reiterated the terms of her loan In an attempt to assist the customer further, the supervisor then transferred the customer to our Customer Care Department and the supervisor let the customer know that a representative from that department would get back to her within 24-hours At no point did the supervisor say that she would not accept the $5,payment, although she thought it would be in the customer’s best interest to wait to hear from a representative in the Customer Care Department before making her payment A representative from our Customer Care Department called our customer the following day, January 8, 2016, and as the representative was going over the terms of the loan the customer terminated the call That same afternoon the customer called LoanMe again and made a payment of $5,400, which left a small balance on the loanThe terms of the customer’s loan were explained fully during the loan application process, as well as during the signing of the loan agreement documents, and additionally, during the welcome call after the loan had been funded We have reviewed the servicing calls (all of which are taped and saved) between our representatives and the customer and found that the information regarding the interest rate being accrued on a daily basis was communicated to her In addition, once the loan was funded, LoanMe conducted a Welcome Call at which time the terms of the loan were explained once again The terms of the Note, which the customer signed, also state that interest was calculated on a 360/simple interest basisWe thank you for this opportunity to respond, and hope that we have helped to clarify the matter for our customerIf our customer has additional questions or concerns, she may contact LoanMe directly at [redacted]
The loan from Loan me is a predatory loanI need a contact in Maryland that can walk me through what needs to be done to cancel itTHye have been paid in full and made plenty of interest
A horrible companyI consolidated my debt through a debt relief companyThey at some point filed a small claims case after refusing to negotiate or just set up paymentsThe case was servedThen settled the following MondayI made my first payment according to the settlementThey then still went into court unbeknownst to me after having settled and got a default judgmentThey had already received their first payment! Very unethicalStay away from this companyI’m working now to get the judgment vacated based on their unethical conduct I wouldn’t even give them one star!
Loan me asserts; " New Mexico State statute requires a minimum 10-day grace period before a late fee can be imposedHowever, as a courtesy to our customer’s, LoanMe charges a late fee of $if/when payments are days lateLoanMe charges a $fee for returned payments, i.e., non-sufficient funds (NSF) when applicableAs an additional courtesy, we provided our customer with the option to have her payments electronically drafted on the 15th of the monthHowever, if a payment is made after the 15th of the month, it is considered late and a late fee will apply" Does this look like compliance to this assertion: 06/15/ MISCELLANEOUS DEBIT LOANME [redacted] ....EN-RETURNED ITEM UNPAID Posted 06/22/ ShareDraft [redacted] Posted 05/25/ LOANME [redacted] Posted 05/15/ LOANME [redacted] Posted 04/27/ Share Draft 569, Posted 04/25/ ShareDraft Posted 04/17/
I will say this company did provide me with a good laugh $30,loan $"origination fee" $per month payment for months Total payback: $119, My response was I could receive more favorable terms from the Gambino crime family I expect to see Jonathan W and Louis O on a future episode of "American Greed"
I have been paying on this loan for over years and still owe more than I borrowed They are predatory and have taken advantage I am overwhelmed and cannot get out of this debt