Itecalert.com Reviews (184)
Itecalert.com Rating
Address: 1633 Greer Ave, Homestead, Florida, United States, 33035-1112
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May not be a scam but definitely a shamNot Revdex.com accredited and received a grade of F1st negative indicator - no caller ID unlike legitimate businesses who's name pops upSo I played along while they did their thing meanwhile Googled them on another computer and read additional negative reviews2nd negative indicator - "certified IT engineer" talking about "if I were a senior citizen there would be a discount"So again I played along and asked him what age qualifies, told him my age, and listened to him actually try and schmooze me by saying he'd never guess I was that old, claiming I sounded much younger on the phoneReally? Last negative indicator was after listing all the prices of all the different software I really needed on this computer to combat all the, OMG, viruses, malware, and even hackers on my computer, he says hang on I need to talk to "another department" after learning my ageHe no kidding comes back on the phone within about seconds and says jokingly I owe him a box of chocolates because he just made the deal of a lifetimeBy then I knew their business ethic was ***, told him no thank you, listened to him try desperately to regain his credibility, told him more forcefully no thank you and to terminate his connection to my computer and my phoneIf you get a Caller ID of "Anonymous" or "Toll-free Service" or "Service", don't answer itA legitimate business name should show up on Caller ID
The service was fast and the problem was fixed in a short time
Looks great, had help via phone service Thanks for the care of checking my computer
al the time helpfull very competont
very good Job
this is the best site for problems on your computer
Shawn M. was very knowledgeable, patient and helpful with my issue regarding an upgrade to Windows 10. I had to delete many pictures and he walked me through the process with a lot of patience. I am very happy with my experience with your customer service.
The service I received was very helpful
Always great and helpful. Very quick.
I have been with this company for over a year and have nothing but "Excellent" service every time I call or need help which is not very often--they always take the time to help and I have never had them not fix any problem ---In the time I have been with them I may have had to call them 3 times
The service has always been excellent. Problems have always been resolved quickly. had a serious problem that an other agency could not resolve. they fixed in minute.
technicians are very efficient,knowageable and polite---top shelf treatment
good service and very timely
very good service.
The Tech Support representative took complete control of my computer and checked out all the systems on my computer because I'd been hacked. He did a fantastic job with the checking and I really appreciate this service and his knowledgeable expertise. Job well done!
I found the "sales" end a little pushy, but the tech service itself has been great
[redacted] gave me immediate care and undid the problem. That's why I use Dell
All issues have been solved and excellent assistance and attention has been given,
easy to understand the techs and explantation given easy to understand for someone not so privey to the technology.
DO NOT TRUST THIS COMPANY!!! They lie and have no connection to Windows. Do not buy their Internet Protection program, they charge 4 times what you can buy it for on the internet. All they want is your money and I am not sure how much damage they did to my computer, only time will tell. They will show you their product on a Best Buy website, but it is fake, Best Buy doesn't sell the E-Set Smart Security, Volume 8. All they want you to do is send them a check and then you will be totally ripped off. Windows has nothing to do with this company and they say they are Windows Tech Support and have been notified that there is a problem with your computer. Windows will never call you to report a problem. Best advice, hang up on them, they are a SCAM!
they work quick and good they fixed all problems