Garcia's Lawn Care Reviews (104)
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Garcia's Lawn Care Rating
Address: 322 S. Flormable, Ponca City, Oklahoma, United States, 74601
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Hello I had filed a complaint regarding Providence Anesthesia Services and the complaint number is #***. I would like to withdraw the complaint since providence has resolved the issueThanks! *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me They indicated that they sent seven bills to me but neglect to say they sent them prior to the insurance processing the claim and never sent me a bill once they had received the EOBs I find this is offensive and I was originally going to see if they complaint could be withdrawn once this was removed from my credit report since they finally pulled this back from the collection agency so I could pay it; however, trying to indicate that I ignored the bills was not appropriate so I don't think this should be removed from their record
Sincerely,
*** ***
Dear Sirs, Thank you for your notification of this concernWe have reviewed our patient's Providence Health and Services account and have spoken to the account guarantor. As a resolution, we will reimburse the guarantor payment of $in full for the 11/10/date of serviceIn
addition, we will reimburse $from a payment made for a May date of serviceA refund check for $will be mailed to the guarantor's home address as listed in our records.This was agreeable to the guarantor as a resolution to their complaintWe apologize for any inconvenience to the guarantor in this matter. Please let me know if you need anything else. Sincerely, Joe D***Customer Support ManagerProvidence Health and Services
Swedish Medical Center Patient Accounts Customer Service Supervisor, Nancy E***, responded to the Revdex.com via postal mail on 7/23/A copy of that letter is attached here
Date: July 21, Case #: *** *** *** Dear Revdex.com: The following is in
response to the above-referenced case related to services rendered by Swedish Edmonds Hospital to *** *** on September 12, Her complaint concerns a suggested delay in the processing of a patient refundI am providing a summary of the account history as related to the account payments and resulting refund: • 9/12/- *** *** was added to the account upon registration • 9/18/14- *** *** was billed • 10/13/-payment received from *** *** • 10/14/14- the first statement was generated and mailed to the patient • 12/18/14- patient established a monthly payment plan • 5/18/-Swedish Edmonds Hospital received correspondence from *** *** suggesting this was a work related injury and should be billed as such • 5/20/15- *** was billed • 6/30/-Swedish Edmonds Hospital received payment from *** • 7/13/-the refund was processed • 7/17/15- the refund was sent I have confirmed with the Supervisor of the Business Office and Insurance Follow Up that the refunds are approved each week by Tuesday and the checks are issued by the Finance Department each FridayAs you can see, this refund was processed within two weeks of receiving payment from *** and the check was issued that FridayThank you for the opportunity to respond to this dispute