Fred Pryor Seminars

Ms. [redacted]:While
we never like hearing that any customer is less than completely satisfied, we
value your comments and opinions.  Your
comments have been forwarded to the appropriate individuals and departments
within our company for their review.In
accordance with our company’s 100%...

satisfaction guarantee, we have issued a refund back to you by check for the amount paid.  You should receive it in the mail with in the next 2 weeks. 
While
it is our goal to provide quality business training that meets your needs in
today’s business environment, we regret any dissatisfaction you may have
experienced.We
look forward to the opportunity to provide training solutions that meet your
needs in the near future.Thank you --Ryan [redacted]Operations ManagerFred Pryor Seminars /
CareerTrackdivisions of Pryor
Learning Solutions, Inc.[redacted]###-###-#### - Direct###-###-#### - Fax
[redacted]

Thank for for letting me know about the issue you are having with our emails.  Please reply back through this channel confirming the email address where you are receiving the emails.  If you can also upload a complete scanned copy of one or more of the emails that you are receiving, that...

would help ensure we are able to complete our research timely and accurately.  I have made sure the email you provided, [redacted] has been requested for removal. Thank you Ryan B[redacted] Operations Manager Fred Pryor Seminars / CareerTrack divisions of Pryor Learning Solutions, Inc. [redacted]   [redacted]

My apologies for the email issues you've experienced.  I have worked with our marketing department to have the domain you indicated removed.  If you receive further email correspondence, please feel free to forward to me and I will immediately research.  Again, my apologies and please...

feel free to contact me directly if needed.   [redacted] Operations Manager Fred Pryor Seminars / CareerTrack divisions of Pryor Learning Solutions, Inc. 5700 Broadmoor St, Ste 300 Mission, KS 66202   [redacted]

My apologies for the length of time you have been trying to be removed from our email list.  I have suppressed the email address you noted.  Please also forward me a copy of what you have received so that I can ensure you are completely removed as you request.  There are times that an...

email address has been forwarded to another, in which we must also remove the first email address destination.  This may be why you have continued to receive correspondence.   I have included my email address for you to use.   Again, my apologies and please feel free to contact me directly if needed.   [redacted] Operations Manager Fred Pryor Seminars / CareerTrack divisions of Pryor Learning Solutions, Inc. [redacted] Mission, KS 66202 [redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Assumed Answered]
Complaint: [redacted]
I am rejecting this response because:  I've done ALL OF THIS in the past, MULTIPLE TIMES and the mailings continue.  I don't have time to waste DAILY when your mail shows up to scan & email to you only for you to ignore my efforts to correct this.  I've told them that people are DEAD that they're mailing things to, I've told them that the people on their list haven't worked here in OVER 17 YEARS and the mailings still CONTINUE.I want some ACTUAL ACTION AND EFFORT, on the part of Fred Pryor Seminars, other than an obligatory email telling me that they will do something, when they have ABSOLUTELY NO INTENTIONS of stopping the mailings!!!!!!!!!!!
Regards,
Kathy M[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I would like to respond:Please remove [redacted] from your list and stop any attempt to address nonexistent emails (i.e. [redacted], [redacted], [redacted], etc.). 
Regards,
[redacted]

My apologies for the length of time you have been trying to
be removed from our mailing list.  I will
immediately work with our marketing department to have your address removed.  First, I'll need you to provide me the name of your organization and addressing information to where we are...

mailing our materials.  To be completed
suppressed from our database it may take 6 – 8 weeks, but I’ll expedite this
request to see if there is anything I can do to speed up our process once I hear from you. 
As you receive mailings, please feel free to scan and email
them to me to ensure we are capturing everything, or they can be faxed.  I have included my email address and my
direct fax number for you to use.
Again, my apologies and please feel free to contact me
directly if needed.
Ryan
[redacted]
Operations Manager
Fred Pryor Seminars / CareerTrack
divisions of Pryor Learning Solutions, Inc.
[redacted]
[redacted]
###-###-#### - Direct
###-###-#### - Fax
[redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Assumed Answered]
Complaint: [redacted]
I am rejecting this response because:It does not offer a positive action on the part of the business to prove that they actually will delete my address. Acceptable response from the business will entail them providing a screen print or pdf of logs indicating a successful removal of my email address. It must further include a statement that the business will not further pass along my email address to other business and that they acknowledge the substantial penalties under Canadian law.Upon agreement to the above I will supply the items business requests
Regards,
[redacted]

I have REPEATEDLY sent many many requests to be removed from these mailing lists but they are ignored. This company is a scam, and their "products" are a waste of time and money. They also mail loads upon loads upon loads or garbage, multiple copies to the same address (we get up to 15 copies of the same exact flyer). I would like the following addresses removed from their mailing list immediately and permanently. [redacted]TranslateDesired Resolution / OutcomeDesired Resolution:No further contact by the businessselectDesired Outcome:I would like the following addresses removed from their mailing list immediately and permanently. [redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because:
Though the business has offered to work with marketing to expedite getting our address removed, they have stated that it may still take 6-8 weeks for this process to complete at all materials are pre-printed. The dates given in my complaint show that I have already asked for this to happen and have waited the expected amount of time before filing this complaint. 6-8 weeks is not acceptable. Only immediately with written confirmation that our address has been removed is acceptable. 
Regards,
[redacted]

Good afternoon Ms. J[redacted] –   My apologies for the troubles that you’ve had regarding our free seminar certificates.  Please note that our certificates do say they must be received three weeks prior to seminar date.  This allows us processing time and accurate handling of the...

certificate to make sure is isn’t misplaced or handled by multiple people.   Please forward me the seminar registration invoice number for the OSHA Compliance seminar and I will see what we can do to accommodate your request and get this invoice taken care of for you.   Thank you --   Ryan B[redacted] Operations Manager Fred Pryor Seminars / CareerTrack divisions of Pryor Learning Solutions, Inc. [redacted]
[redacted]
 
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me IF AND ONLY IF the emails stop. The unsubscribe link provided in the email is of the type used by spammers ( [redacted] to mark a recipient as a "live/real" email address. I an a VP of Technology and have worked in the digital space for 20 years. It is from an external "junk" domain.Fred Pryor Inc, it's employees and agents have now had fair notice of spamming violations. I have never had any business relationship with their enterprise. ANY further email communications will be forwarded to Fed authorities at a potential fine of $10,000 per incident.
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Regards, [redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Assumed Answered]
Complaint: [redacted]
I am rejecting this response because:  A)  They didn't address my original concern and desire to be removed from their mailing list when I called them and explicitly requested to be removed from all mailings.  I had to go through the time-consuming process of contacting the Revdex.com and mailing the CEO a stack of brochures making the same exact request I tried on the phone;  b)  I am still going to get 17 more mailings into the future???  Are you kidding me?  This is unbelievable...  This is harassment and to hide behind "we can't stop mailings already in the pipeline" is not a plausible explanation.
Regards,
[redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Assumed Answered]
Complaint: [redacted]
I am rejecting this response because: I prefer to wait the 6-8 weeks to determine if ALL mailings to [redacted] cease. 
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  We do hope not to have any further issues with multiple spam sent to false addresses to our domain by Fred Prior Seminars.  Greatly appreciate the response. 
Regards,
[redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because:
This is what they ALWAYS tell me. The mailings ease up for a few weeks then BAM I am hit with multiple mailings again and I go through the whole thing of sending them the info they claim they need to end the mailings. BUT THEY NEVER END! Not completely. They always change one little thing in the name, recipient or address so that it stays in their database. I don't want ANYTHING from them EVER again! 
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Thank you for working with them to have our address removed. I will be sure to scan and email all notices we receive and email them to [redacted].
Regards,
[redacted]