Exceed Inc.

*** *** spoke with an independent marketerThe marketer is NOT an employee of our company, and is not contracted by our company, and has no interaction with our companyThis complaint should have been filed against the company
employing the marketerNo employee of our company had any interaction with *** ***The limited information provided (a name and an email address) was removed from our system, and they were never registered for our program

We pay our members between $and $10,to be a member (amount determined by the value of the member home when they join our program) Homeowners pay us $to join our program, $to be a member, $if they sell their home some day using any cooperating broker they choose among our more than 5,cooperating broker offices across the USA, $if they never sell their home No homeowner has ever been asked to pay us one pennyNo homeowner has ever paid us one penny We, as a licensed real estate broker, enter into cooperating broker referral agreements with other brokersWe are in long term agreements with more than 1,real estate brokerages across the United States, comprising more than 5,000 offices, and in those offices are more than 250,licensed real estate agentsAmong our more than 1,000 contracted cooperating brokers are 70% of the largest brokerages in the United States (almost all of the other 30% are in states in which we are not active). We give our members cash benefits to spend on whatever they want to buy themselves, on average years before they sell their home! And they can keep it even if they never sell their home! When the home sells in the future, the cooperating broker pays us an industry standard referral fee, at $cost to our members We ALWAYS put our homeowner members, our clients, first, above all else The ‘penalty’ *** mentionsas stated above, we have never asked a homeowner to pay us one penny, and no homeowner has ever paid us one penny *** has already cashed her first Member Reward check we sent to her, for $100, and will receive an additional $from us, pursuant to the terms of her agreement with us*** was able to review the agreement with us before she entered into it in December of (is less than pages, no small text, some of which is in BOLD CAPS, is in very simple English, easy to understand, contains no legalese)*** has also had access to the agreement she entered since she joined the program more than two years agoOur website also explains our program very clearly Our system does reflect that we had a conversation with ***, on June 7, the same day ***’s friend also complained, with almost the identical libelous and statements *** has paid us $As stated above, if *** never sells her home, or sells it any time in the future she chooses, using any one of our Cooperating Brokers she chooses, or any broker not in our network who agrees to pay us our industry standard broker to broker referral fee, which would cost *** $0, *** never has to pay us one penny We are not terminating our agreement with *** which she entered into with us months ago ***’s statement that we are a scam is wrong, unfair, and libelous Thank you

The person who complained, *** ***, has no relationship with us, is not registered in our systemThank you,
Shirley
Member Services
Please provide additional information, or documentation

Homeowners pay us $to join our program, $to be a member, $if they sell their home some day using any cooperating broker they choose among our more than 5,cooperating broker offices across the USA, $if they never sell their
home No homeowner has ever been asked to pay us one pennyNo homeowner has ever paid us one penny We pay our homeowner members between $and $10,to be a member (amount determined by the value of the member home when they join our program) *** spoke with an independent contractor marketer employed by a third party marketer (not by us) about our wonderful program for homeownersThe marketer is no longer marketing our program We give our members cash benefits to spend on whatever they want to buy themselves, on average years before they sell their home! And they can keep it even if they never sell their home! When the home sells in the future, the cooperating broker pays us an industry standard referral fee. We ALWAYS put our homeowner members, our clients, first, above all else Pursuant to ***s wishes, we have cancelled Kristen’s registration in our program, and as a result, as *** desires, we will not be paying *** $to $10,(for which *** would have paid $0) Thank you

Due to questionable business practices, the national marketer who had contracted ** *** terminated ** *** who is not doing any further work related to our programMr*** registration was cancelled

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** Butler

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***
However, they did not attempt to email me several timesI received one email this morning from them at 7:24amI called the number they provided and had to leave a voicemail againNo one ever answersI give them my phone number on both voicemailsSo if they tried to call an old number that my ex husband gave them that was hisIs not my faultI left them my numberHe is not associated with my house what so everHe has no legal ties to do anything with my houseHe's name is not on the deedThank you for canceling the "contract"They might not see it as a scamThey aren't forth coming with what hey are "selling"Thank you for your time and your help with this situation

We pay our members between $and $10,to be a member (amount determined by the value of the member home when they join our program) Homeowners pay us $to join our program, $to be a member, $if they sell their home some day using any cooperating broker they choose among our more
than 5,cooperating broker offices across the USA, $if they never sell their home No homeowner has ever been asked to pay us one pennyNo homeowner has ever paid us one penny *** or his wife spoke with an independent contractor marketer employed by a third party marketer (not by us) about our wonderful program for homeownersAccording to ***, the third party marketer failed to accurately explain the programThe marketer is no longer marketing our program We, as a licensed real estate broker, enter into cooperating broker referral agreements with other brokersWe are in long term agreements with more than 1,real estate brokerages across the United States, comprising more than 5,000 offices, and in those offices are more than 250,licensed real estate agentsAmong our more than 1,000 contracted cooperating brokers are 70% of the largest brokerages in the United States (almost all of the other 30% are in states in which we are not active). We give our members cash benefits to spend on whatever they want to buy themselves, on average years before they sell their home! And they can keep it even if they never sell their home! When the home sells in the future, the cooperating broker pays us an industry standard referral fee We ALWAYS put our homeowner members, our clients, first, above all else Pursuant to ***’s wishes, we have cancelled their registration in our program, and as a result, we will not be paying them $to $10,(for which they would have paid us $0) Thank you

Mr*** spoke with an independent marketer who worked for a contractor who works for a national marketing agencyThe marketer Mr*** spoke with was NOT an employee of our company, and was not contracted by our
company, and had no interaction with our companyThis complaint should have been filed against the company that employed the marketer who spoke with Mr***No employee of our company had any interaction with Mr***, other than to process his cancellation request immediately upon receiving his request to cancelWe canceled his registration, removed his information from our system, and apologized for any inconvenienceMr*** is absolutely correct that the actions of the marketer were immoral, and the marketer's services were terminated upon us becoming aware of what occurred, as we have zero tolerance for such behavior

Homeowners pay us $to join our program, $to be a member, $if they sell their home some day using any cooperating broker they choose among our more than 5,cooperating broker offices across the USA, $if they never sell their home No homeowner has ever been asked to pay us one
pennyNo homeowner has ever paid us one penny We pay our members between $and $10,to be a member (amount determined by the value of the member home when they join our program) *** spoke with an independent contractor marketer employed by a third party marketer (not by us) about our wonderful program for homeownersThe marketer is no longer marketing our program We, as a licensed real estate broker, enter into cooperating broker referral agreements with other brokersWe are in long term agreements with more than 1,real estate brokerages across the United States, comprising more than 5,000 offices, and in those offices are more than 250,licensed real estate agentsAmong our more than 1,000 contracted cooperating brokers are 70% of the largest brokerages in the United States (almost all of the other 30% are in states in which we are not active) We give our members cash benefits to spend on whatever they want to buy themselves, on average years before they sell their home! And they can keep it even if they never sell their home! When the home sells in the future, the cooperating broker pays us an industry standard referral fee. We ALWAYS put our homeowner members, our clients, first, above all else. We did call and speak with *** September 16th, contrary to his assertion that he never heard from us Pursuant to ***'s wishes, we have cancelled ***’s registration in our program, and as a result, as *** desires, we will not be paying *** $1,(for which *** would have paid $0). Thank you

We pay our members between $and $10,to be a member (amount determined by the value of the member home when they join our program)Homeowners pay us $to join our program, $to be a member, $if they sell their home some day using any cooperating broker they choose among our more than
5,cooperating broker offices across the USA, $if they never sell their homeNo homeowner has ever been asked to pay us one pennyNo homeowner has ever paid us one pennyAccording to our records and S***, she spoke with an independent contractor marketer employed by a third party marketer (not by us) about our wonderful program for homeownersAccording to S***, the third party marketer failed to accurately explain the programThe marketer is no longer marketing our programWe, as a licensed real estate broker, enter into cooperating broker referral agreements with other brokersWe are in long term agreements with more than 1,real estate brokerages across the United States, comprising more than 5,000 offices, and in those offices are more than 250,licensed real estate agentsAmong our more than 1,000 contracted cooperating brokers are 70% of the largest brokerages in the United States (almost all of the other 30% are in states in which we are not active). We give our members cash benefits to spend on whatever they want to buy themselves, on average years before they sell their home! And they can keep it even if they never sell their home! When the home sells in the future, the cooperating broker pays us an industry standard referral feeWe ALWAYS put our homeowner members, our clients, first, above all elsePursuant to *** wishes, we have cancelled *** registration in our program, and as a result, as Sandra desires, we will not be paying *** $to $10,(for which *** would have paid us $0).Please note that S*** daughter-in-law who filed this inaccurate complaint incorrectly states that Sandra would have to pay Exceed a penalty if she did not use a "real estate broker selected for her by Exceed"this is falseOur members always choose the real estate broker they would like to use, we never choose a real estate broker for our membersAlso, as stated above, no homeowner has ever been asked to pay us one pennyNo homeowner has ever paid us one pennyThank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to meI have voided the check and am willing to mail it back to them if they so wishThank you for your helpI also believe that Exceed has improved their marketing and approach in the meantime that should make complaints like this lessen over timeThank you for cancelling the registration
Sincerely,
*** ***

Mr*** and/or his wife spoke with an independent marketer who works for a contractor who works for a national marketing agencyThe marketer Mr*** and/or his wife spoke with is NOT an employee of our company, and is
not contracted by our company, and has no interaction with our companyThis complaint should have been filed against the company employing the marketer who spoke with Mr*** and/or his wifeNo employee of our company had any interaction with Mr*** or Mr*** wife, other than to process his cancellation request immediately upon receiving his request to cancelWe canceled his registration, removed his information from our system, and apologized for any inconvenienceHomeowners pay $to join our program, pay $to be in our program, pay $for the gift cards we provide to themHomeowners simply agree to use a *** *** *** *** the homeowner selects IF in the future they choose to sell their homeWhether in the future the homeowner chooses to and does sell their home using any *** *** *** *** they select, or, if they NEVER sell their home, they never pay us anything, ever. So, it always confuses us how anyone could ever say or think we are a scamWhen we ask ‘how could this be a scam’, we never get an answer, as it could never be a scam

Homeowners pay us $to join our program, $to be a member, $if they sell their home some day using any cooperating broker they choose among our more than 5,cooperating broker offices across the USA, $if they never sell their home No homeowner has ever been asked to pay us one
pennyNo homeowner has ever paid us one penny We pay our members between $and $10,to be a member (amount determined by the value of the member home when they join our program) *** spoke with an independent contractor marketer employed by a third-party marketer (not by us) about our wonderful program for homeownersThe marketer is no longer marketing our program We, as a licensed real estate broker, enter into cooperating broker referral agreements with other brokersWe are in long term agreements with more than 1,real estate brokerages across the United States, comprising more than 5,000 offices, and in those offices are more than 250,licensed real estate agentsAmong our more than 1,000 contracted cooperating brokers are 70% of the largest brokerages in the United States (almost all of the other 30% are in states in which we are not active) We give our members cash benefits to spend on whatever they want to buy themselves, on average years before they sell their home! And they can keep it even if they never sell their home! When the home sells in the future, the cooperating broker pays us an industry standard referral fee. We ALWAYS put our homeowner members, our clients, first, above all else Pursuant to ***'s wishes, we have cancelled ***’s registration in our program, and as a result, as *** desires, we will not be paying *** $to $10,(for which *** would have paid $0) Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Sincerely,
*** ***

We pay our members between $and $10,to be a member (amount determined by the value of the member home when they join our program)Homeowners pay us $to join our program, $to be a member, $if they sell their home some day using any cooperating broker they choose among our more than
5,cooperating broker offices across the USA, $if they never sell their homeNo homeowner has ever been asked to pay us one pennyNo homeowner has ever paid us one penny*** or his wife spoke with an independent contractor marketer employed by a third party marketer (not by us) about our wonderful program for homeownersThe marketer is no longer marketing our programWe, as a licensed real estate broker, enter into cooperating broker referral agreements with other brokersWe are in long term agreements with more than 1,real estate brokerages across the United States, comprising more than 5,000 offices, and in those offices are more than 250,licensed real estate agentsAmong our more than 1,000 contracted cooperating brokers are 70% of the largest brokerages in the United States (almost all of the other 30% are in states in which we are not active). We give our members cash benefits to spend on whatever they want to buy themselves, on average years before they sell their home! And they can keep it even if they never sell their home! When the home sells in the future, the cooperating broker pays us an industry standard referral feeWe ALWAYS put our homeowner members, our clients, first, above all elsePursuant to ***'s wishes, we have cancelled ***'s registration in our program, and as a result, as *** desires, we will not be paying *** and his wife $1,(for which *** and his wife would have paid us $0)Thank you

Homeowners pay us $to join our program, $to be a member, $if they sell their home some day using any cooperating broker they choose among our more than 5,cooperating broker offices across the USA, $if they never sell their home No homeowner has ever been asked to pay us one
pennyNo homeowner has ever paid us one penny We pay our members between $and $10,to be a member (amount determined by the value of the member home when they join our program) J*** or his wife *** spoke with an independent contractor marketer employed by a third party marketer (not by us) about our wonderful program for homeownersThe marketer is no longer marketing our program We, as a licensed real estate broker, enter into cooperating broker referral agreements with other brokersWe are in long term agreements with more than 1,real estate brokerages across the United States, comprising more than 5,000 offices, and in those offices are more than 250,licensed real estate agentsAmong our more than 1,000 contracted cooperating brokers are 70% of the largest brokerages in the United States (almost all of the other 30% are in states in which we are not active) We give our members cash benefits to spend on whatever they want to buy themselves, on average years before they sell their home! And they can keep it even if they never sell their home! When the home sells in the future, the cooperating broker pays us an industry standard referral fee. We ALWAYS put our homeowner members, our clients, first, above all else Pursuant to J***’s wishes, we have cancelled *** and *** registration in our program, and as a result, as J*** desires, we will not be paying J*** $to $10,(for which J*** and B*** would have paid $0) Thank you

The marketer she spoke with is not an employee of our company, and we have forwarded her complaint to the company for whom the marketer worksHer registration in our system was cancelled upon receipt of her email requesting we do so

Homeowners pay us $to join our program, $to be a member, $if they sell their home some day using any cooperating broker they choose among our more than 5,cooperating broker offices across the USA, $if they never sell their home.No homeowner has ever been asked to pay us one pennyNo
homeowner has ever paid us one penny***'s assertion that we recommend a specific broker is incorrect*** assertion about us being a scam is absurd. We pay our members between $and $10,to be a member (amount determined by the value of the member home when they join our program)How could we possibly be a scam? When anyone foolishly suggests we are a scam, we always ask how could this possibly be, but no one ever has the courtesyto replyThis is because it is impossible we could be a scam*** likely spoke with an independent contractor marketer employed by a third party marketer (not by us) about our wonderful program for homeownersThe marketer is no longer marketing our program.We, as a licensed real estate broker, enter into cooperating broker referral agreements with other brokersWe are in long term agreements with more than 1,real estate brokerages across the United States, comprising more than 5,000 offices, and in those offices are more than 250,licensed real estate agentsAmong our more than 1,000 contracted cooperating brokers are 70% of the largest brokerages in the United States (almost all of the other 30% are in states in which we are not active).We give our members cash benefits to spend on whatever they want to buy themselves, on average years before they sell their home! And they can keep it even if they never sell their home! When the home sells in the future, the cooperating broker pays us an industry standard referral fee (which costs our homeowner members $0). We ALWAYS put our homeowner members, our clients, first, above all else.Pursuant to ***'s wishes, we have cancelled ***’s registration in our program, and as a result, as *** desires, we will not be paying *** $to $10,(for which *** would have paid $0).Thank youTell us why here

Homeowners pay us $to join our program, $to
be a member, $if they sell their home some day using any cooperating broker
they choose among our more than 5,cooperating broker offices across the
USA, $if they never sell their home
No homeowner has ever been asked to pay us one
pennyNo homeowner has ever paid us one penny
We pay our members between $and $10,to be
a member (amount determined by the value of the member home when they join our
program)
*** likely spoke with an independent contractor
marketer employed by a third party marketer (not by us) about our wonderful
program for homeownersThe marketer is no longer marketing our
program
We, as a licensed real estate broker, enter into
cooperating broker referral agreements with other brokersWe are in long term agreements with more than 1,real estate
brokerages across the United States, comprising more than 5,000 offices,
and in those offices are more than 250,licensed real estate agentsAmong
our more than 1,000 contracted cooperating brokers are 70% of the
largest brokerages in the United States (almost all of the other 30% are in
states in which we are not active).
We give our members cash benefits to spend
on whatever they want to buy themselves, on average years before they sell
their home! And they can keep it even if they never sell their home! When
the home sells in the future, the cooperating broker pays us an industry
standard referral fee.
We ALWAYS put our homeowner members, our clients,
first, above all else
Pursuant to ***'s wishes, we have cancelled ***'s registration in our
program, and as a result, as *** desires, we will not be paying *** $to $10,(for which *** would have paid $0)
Thank you