Exceed Inc.

We pay our members between $and $10,to be a member (amount determined by the value of the member home when they join our program)Homeowners pay us $to join our
program, $to be a member, $if they sell their home some day using any cooperating broker they choose among our more than 5,cooperating broker offices across the USA, $if they never sell their homeNo homeowner has ever been asked to pay us one pennyNo homeowner has ever paid us one pennyIt seems that *** or his wife (***?) likely spoke with an independent contractor marketer employed by a third party marketer (not by us) about our wonderful program for homeownersAccording to ***, the third party marketer failed to accurately explain the program to himThe marketer is no longer marketing our programWe, as a licensed real estate broker, enter into cooperating broker referral agreements with other brokersWe are in long term agreements with more than 1,real estate brokerages across the United States, comprising more than 5,000 offices, and in those offices are more than 250,licensed real estate agentsAmong our more than 1,000 contracted cooperating brokers are 70% of the largest brokerages in the United States (almost all of the other 30% are in states in which we are not active). We give our members cash benefits to spend on whatever they want to buy themselves, on average years before they sell their home! And they can keep it even if they never sell their home! When the home sells in the future, the cooperating broker pays us an industry standard referral fee (which costs our homeowner members $0). We ALWAYS put our homeowner members, our clients, first, above all elseSo, if *** thinks it is better for *** to NOT receive $1,from us, for which he would pay us $0, then *** indeed should not be a member of our Smart Homeowners Program (we named the program for our members)Pursuant to his wishes, we have cancelled his registration in our program, and as a result, as *** desires, we will not be paying *** $1,(for which they would have paid $0)Contrary to ***'s illogical statement that we are a 'ridiculous scam', we are wonderful for homeownersWe will not 'scam' *** by paying him $1,for which he would pay us $***, can you please back up your statement and explain how we could possibly be a scam? We will not hold our breath awaiting your explanation, as it would be impossible for you to provide an answer that could possibly make any sense, but we do hope you'll do the honorable thing and at least try to answer the questionThank you

Our company personnel just had a very pleasant conversation with *** *** who seems to be a very nice person
We have agreed to cancel his registration for our wonderful program for homeowners
As a result, we will not be paying *** *** $1,for which he would have paid us $
The independent contractor marketer that *** *** initially spoke with is no longer marketing our program, and it is really that independent contractor against which this complaint should have been filedThank you

The registration for our free program, which provided $to $10,to each of our members, for which they pay us $0, has been cancelled

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** * *** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Mrs***'s registration has been cancelledExceed has informed the marketing company that the marketer representative she spoke with is to be terminated and should never represent Exceed again

We pay our members between $and $10,to be a member (amount determined by the value of the member home when they join our program)
">Homeowners pay us $to join our program, $to
be a member, $if they sell their home some day using any cooperating broker
they choose among our more than 5,cooperating broker offices across the
USA, $if they never sell their home
No homeowner has ever been asked to pay us one
pennyNo homeowner has ever paid us one penny
*** spoke with an independent contractor
marketer employed by a third party marketer (not by us) about our wonderful
program for homeownersAccording to ***, the third party marketer failed to
accurately explain the programThe marketer is no longer marketing our
program
We, as a licensed real estate broker, enter into
cooperating broker referral agreements with other brokersWe are in long term agreements with more than 1,real estate
brokerages across the United States, comprising more than 5,000 offices,
and in those offices are more than 250,licensed real estate agentsAmong
our more than 1,000 contracted cooperating brokers are 70% of the
largest brokerages in the United States (almost all of the other 30% are in
states in which we are not active).
We give our members cash benefits to spend
on whatever they want to buy themselves, on average years before they sell
their home! And they can keep it even if they never sell their home! When
the home sells in the future, the cooperating broker pays us an industry
standard referral fee
We ALWAYS put our homeowner members, our clients,
first, above all else
The 'exorbitant' fee *** mentionsas stated above, we
have never asked a homeowner to pay us one penny, and no homeowner has
ever paid us one pennyThe 'no obligation' *** referenced is the fact that our homeowner members are under 'no obligation' to ever sell their home, or list it for saleThe only 'obligation' our member's have to us is IF they CHOOSE to sell their home in the future, they will do so through their choice of our more than 5,000 participating cooperating brokers offices across the United States*** also incorrectly states that we failed to fulfill our agreementThat is factually incorrect*** confirms in ***'s own words that a check for $was receivedPursuant to our members' requests to provide their rewards by check rather than by gift card, we have begun to provide our member rewards by check
So, if *** thinks it is better for *** to NOT receive $to $10,from us, for which *** would pay us $0, then *** indeed should not be a
member of our Smart Homeowners Program (we named the program for our members)
Pursuant to ***'s wishes, despite *** acknowledging in ***'s complaint that *** agreed to be
in the program, we have cancelled ***'s registration in our
program, and as a result, as *** desires, we will not be paying *** $to $10,(for which *** would have paid us $0)
Thank you

According to our data records, the registration was completed at 6:16:PM EST on March 4, The independent contractor code associated with the registration was a door to door marketer, so it would seem the sign up occurred at her doorAs already stated, the registration has been cancelled, and we have notified the third party marketing company about her statements regarding their door to door marketer

Homeowners pay $to join our program, $to
be a member, $if they sell their home some day using any cooperating broker
they choose among our more than 5,cooperating broker offices across the
USA, $if they never sell their home
No homeowner has ever been asked to pay us one
pennyNo homeowner has ever paid us one penny
We pay our members between $and $10,to be
a member (amount determined by the value of the member home when they join our
program)
It is likely *** spoke with an independent contractor
marketer employed by a third party marketer (not by us) about our wonderful
program for homeownersThe marketer is no longer marketing
our program
We give our members cash benefits to spend
on whatever they want to buy themselves, on average years before they sell
their home! And they can keep it even if they never sell their home! When
the home sells in the future, the cooperating broker pays us an industry
standard referral fee.
Our
homeowner members themselves choose which of our many outstanding cooperating
brokers they would like to work with when selling their homeThey may
change their selection any time at no cost, as often as they like,
until they enter into a listing agreement with their chosen broker to sell
their home
We ALWAYS put our homeowner members, our clients,
first, above all else
Pursuant to her wishes, we have cancelled her registration in our
program, and as a result, as she desires, we will not be paying her $(for which she would have paid $0)*** suggestion this is a scam is quite strangeWe pay our Smart Homeowner members $to $10,eachThey pay us $If Kayla could please explain how this could possibly be a scam, we'd certainly like to know, as it is impossible that it could be
Thank you

Homeowners pay us $to join our program, $to be a member, $if they sell their home some day using any cooperating broker they choose among our more than 5,cooperating broker offices across the USA, $if they never sell their home No homeowner has ever been asked to pay us one
pennyNo homeowner has ever paid us one pennyIt is impossible that we could be a scam as ***r inappropriately suggests We pay our members between $and $10,to be a member (amount determined by the value of the member home when they join our program) ***r or his wife likely spoke with an independent contractor marketer employed by a third party marketer (not by us) about our wonderful program for homeownersThe marketer is no longer marketing our program We, as a licensed real estate broker, enter into cooperating broker referral agreements with other brokersWe are in long term agreements with more than 1,real estate brokerages across the United States, comprising more than 5,000 offices, and in those offices are more than 250,licensed real estate agentsAmong our more than 1,000 contracted cooperating brokers are 70% of the largest brokerages in the United States (almost all of the other 30% are in states in which we are not active) We give our members cash benefits to spend on whatever they want to buy themselves, on average years before they sell their home! And they can keep it even if they never sell their home! When the home sells in the future, the cooperating broker pays us an industry standard referral fee. We ALWAYS put our homeowner members, our clients, first, above all else Pursuant to ***s wishes, we have cancelled their registration in our program, and as a result, as they desire, we will not be paying ***r and his wife $to $10,(for which they would have paid $0) Thank you

*** *** *** ***u] *** *** *** *** *** *** **
*** *** ***Subject: Complaint I* ***This is in reference to Complaint I* ***As of today 08/03/2016, Exceed LLC as agreed to cancel my contract
and let me out of the programAt this time I would like to cancel or close my complaint against Exceed LLC. Let me know if there is anything further that I need to do and thank you so much for your help.Eric *** ***
*** *** *** ***U*** ***
*** ***
***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
I never signed any documents and NEVER spoke by phone to anyone, so it's impossible for them to have a recording of me agreeing to any sort of business with this company
Sincerely,
James ***

Homeowners pay us $to join our program, $to be a member, $if they sell their home some day using any cooperating broker they choose among our more than 5,cooperating broker offices across the USA, $if they never sell their home No homeowner has ever been asked to pay us one
pennyNo homeowner has ever paid us one penny We pay our members between $and $10,to be a member (amount determined by the value of the member home when they join our program) *** or his wife likely spoke with an independent contractor marketer employed by a third party marketer (not by us) about our wonderful program for homeownersThe marketer is no longer marketing our program We, as a licensed real estate broker, enter into cooperating broker referral agreements with other brokersWe are in long term agreements with more than 1,real estate brokerages across the United States, comprising more than 5,000 offices, and in those offices are more than 250,licensed real estate agentsAmong our more than 1,000 contracted cooperating brokers are 70% of the largest brokerages in the United States (almost all of the other 30% are in states in which we are not active) We give our members cash benefits to spend on whatever they want to buy themselves, on average years before they sell their home! And they can keep it even if they never sell their home! When the home sells in the future, the cooperating broker pays us an industry standard referral fee. We ALWAYS put our homeowner members, our clients, first, above all else Pursuant to *** wishes, we have cancelled ***’s registration in our program, and as a result, as *** desires, we will not be paying *** $to $10,(for which *** would have paid $0). Thank you

*** ***'s claim that we have not returned his calls is dishonestOur systems record all of our calls with our members, and we have recordings of our calls with *** ***If *** *** would like us to consider cancelling his agreement with us, he should (i) stop making statements
about us, and (ii) immediately return to us the $which we have paid to himAssuming he does not sell the home within the next months, we will cancel the agreement

According to our records, *** *** *** *** enrolled in our program December 6, (possibly at the *** *** ** *** *** **)We sent them their first member reward gift card for *** in the amount of $in December We have a receipt from the ** *** *** signed
by them on January 6, acknowledging they received itIt is not possible that neither *** ** *** has ever heard of the programThey have already begun to receive their member rewards, signed for it, and spent itA copy of the *** return receipt is attached to this replyIf the *** would like to discuss this further, they should call our Member Services staff at ###-###-#### and ask to speak with Tom

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Revdex.com:
Please know that my wife signed nothing. It was a conversation with an Exceed rep standing outside the entrance to *** *** *** *** ** ** *** *** ** ** *** ***y. This is some sort of scan that others will fall prey to and I would ask you to not stop your investigation of this organization. With that said, I have reviewed the response made by the business in reference to complaint ID 1***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Sincerely,
*** ***

We pay our members between $and $10,to be a member (amount determined by the value of the member home when they join our program)Homeowners pay us $to join our program, $to be a member, $if they sell their home some day using any cooperating broker they choose among our more than
5,cooperating broker offices across the USA, $if they never sell their homeNo homeowner has ever been asked to pay us one pennyNo homeowner has ever paid us one pennyAccording to our records, *** ** *** spoke with an independent contractor marketer employed by a third party marketer (not by us) about our wonderful program for homeownersThe marketer is no longer marketing our programWe, as a licensed real estate broker, enter into cooperating broker referral agreements with other brokersWe are in long term agreements with more than 1,real estate brokerages across the United States, comprising more than 5,000 offices, and in those offices are more than 250,licensed real estate agentsAmong our more than 1,000 contracted cooperating brokers are 70% of the largest brokerages in the United States (almost all of the other 30% are in states in which we are not active). We give our members cash benefits to spend on whatever they want to buy themselves, on average years before they sell their home! And they can keep it even if they never sell their home! When the home sells in the future, the cooperating broker pays us an industry standard referral feeWe ALWAYS put our homeowner members, our clients, first, above all elsePursuant to *** or ***s wishes, we have cancelled *** or ***s registration in our program, and as a result, as *** desires, we will not be paying *** and *** $to $10,(for which *** and *** would have paid us $0)Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** *nd find that this resolution is satisfactory to me
I received an email message from Shirley from Exceed Incinforming me that any
registration in my name with this business has been cancelled.As such I expect to have no further issue with this business
Thank you
Sincerely,
*** ***