Eagle Eye Construction

Working with my eComm team to research and reach out to customer to resolve this concernthank you

Revdex.com:
I am glad that the business is willing to make right on this unfortunate occurrence
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

Complaint: ***
I am rejecting this response
because:
What about my purchases that totaled $which were ruined? What,you're just going to train the cashier...how dare you and discriminate against me,why because I am not hispanicI am furious with this response, what about my lost items?I am, furious,very furious!!!!Regards*** ***

Complaint: ***
I am rejecting this response because:I returned the voicemail call and got a voicemail
Regards,
*** ***

I spoke to Mr*** and I believe we have agreed on a fair resolution

Complaint: ***
I am rejecting this response because: I have not received a response to my email about this occurrencePlease contact me to the email listed on Revdex.com Thank you
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
My name is *** and I have had a complaint resolved with a business, but I accidentally hit the unresolved button in the message.
Regards,
*** *

*** will be receiving a call today so that we may gather additional information regarding the funds she mentions are owed to her.So that we may resolve ASAP

Initial Business Response /* (1000, 14, 2016/02/26) */
this is *** auto concerning a complaint from *** concerning the transaction between her and lnl auto.we where more then far with that customer concerning the purchase of a *** as is where is sale no
warrenty and the car gave some trouble so l took it back and gave her*** as a loner which l didn't have to do at all so l think I was more then far with this customerSo she drove this car for weeks and decided she would take the loner in place of the one she bought as we could not find the trouble with the ***so both of us decided this was a better car for her and more dependableso she had it for months with no complaintsand even then she never asked if we could help herso what you suppose to do***

Working with Risk Solutions group to gather additional details and will be reaching out to Ms*** soon

Spoke to Ms*** and we have agreed on a resolution. She and I will touch base regarding transaction information to complete this process

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** *** ***

Currently working with Check Services team along with our Valid contact to find out the reason for the decline to cash money orderswill follow up with customer once additional information is gathered

Complaint: ***
I am rejecting this response because the issue has not been resolvedI still await the online coupon credit of $for the BOGO offerIt is best for the business to respond
to my complaint by email to ***Thanks muchI look forward to resolving the issue so I can shop again at heb.com!
Regards,
*** ***

Store Leaders, Corporate Safety and Customer Relations are working together on Mr***'s concerns. We will be in touch with Mr*** shortly to discuss resolutionThank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

Complaint: ***
I am rejecting this response because: By now they should have a resolution to my case. I have a store video I will be more than happy to share as wellI went to their store to buy almonds NOT WORMS.
Regards,
*** *** ***

Complaint: ***
I am rejecting this response because:no one has contacted me by phone or email
Regards,
*** ***

I contacted Mr*** and provided a few options in hopes of resolving this concern to his satisfaction. Mr*** agreed to one of the options and to my understanding Mr*** is satisfied with our conversation and offer to resolve

Contacted Mr*** at the number provided but had to leave a VM. Will be happy to discuss Mr*** disappointing experience and address his concerns accordingly