I have contacted this company for the first times in order to resolve an issue I discovered on my credit reportI was treated very poorly as if I was guilty of something which I was unaware of at the timeI found the customer service of this company deplorable especially from the perspective of someone who is trying to resolve an issue previously not known to themI felt very disrespectful the man keep asking my credit card he said you know how much you have to pay and keep ask for my credit cardi ask if they could give me information about the I ask if I could get information about the Doctor and what my insurance had paid he keep telling the balances was what the insurance didn’t coverHe keep saying [redacted] is your son right and keep asking for my credit card how do you want me to pay something I haven’t seen a bill for The date of medical services was 3/at uci medical office I been with [redacted] for the last yearsit make no sense
CMRE did receive a copy of the debtor's police report which is specific only to credit card fraudCMRE has submitted the accounts for deletion to both [redacted] and [redacted] and a letter was mailed to the consumer regarding the deletion on 06/05/
The consumer received validation within the guidelines of FDCPACMRE has not recieved any payments from the consumer for the accountTo whom did he mail the paymentWe ask that he provide us with a front and back copy of the cancelled check to allow us to investigate his claim further
We have reached out to the consumer's insurance CHAMPVA to discuss the denials sent to the provider of serviceAt this time we have been able to find resolve and verify that payment was made to the provider and that CHAMPVA shows a $patient responsibilityDue to this new information we will be sending a request back to our client to verify receipt of payment to have the account updatedIn the meantime we have sent a request to the credit bureaus, Transunion and Experian, to have the item removed from the consumer's creditPlease note that there may be a delay in the time that it takes for the bureaus to accomplish the deletionCMRE Financial Services, Inchas no control over this time frameIf the consumer has any questions or needs additional information she can call [redacted] Monday through Friday 8:am to 4:pm PST
The consumer's complaint is that the account in our office should be billed to CHAMPVA and is not her responsibilityAlso she is stating that our company did provide her notice that she has the ability to dispute the ***tWe have reached out to the original provider of services and have confirmed that they did bill the consumer's insurance CHAMPVA twiceBoth billings were denied as services may be covered by another payer per coordination of benefitsIn order for this to be resolved the consumer will need to contact her insurance CHAMPVA, update her coordination of benefits, and request payment be processedAttached are copies of statements we have sent to the consumer after the account was assigned to collectionsWe have updated the consumer's account to show that the balance is being disputedIf the consumer has any questions or needs any additional information we can be reached at (800) 783-Monday through Friday 8:am to 5:pm PST
The consumer stated in her complaint that she provided insurance information prior to serviceThe services were rendered to the consumer’s minor childrenThe consumer indicated to our client that she would “fax” the insurance card to our client; a fax number was provided to the consumerNo Medi-cal information was ever received by our clientBecause of the untimely request, our client would need an MCform along with correct insurance information to bill at this late dateValidations of the debts were mailed to the consumer on 09/25/We have updated the accounts to dispute status
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I spoke with the State of California's Health Services ***- [redacted] department and they stated that they never were billed by CMRE nor Emergency Phys SpecialistCMRE is not being truthful in their response Regards, [redacted]
The consumers account was assigned to CMRE on 10/06/for a date of service of 10/06/The first notice was mailed to the consumer at the same address shown on this complaint on 10/12/in compliance with FDCPA, no mail was returned As part of our investigation we contact the service provider who confirmed that the balance assigned to CMRE is their balance after insurance paymentThey also confirmed that they received no patient paymentsThe balance due is the balance assigned as patient responsibility by the consumer's own insurance company
I have requested validation of the account that has been attempted to collect on from this collection agency and I have not received anything postal mail nor contact. It has been more than 45 days since the original request was sent.
The consumer's account was assigned to CMRE on 04/30/for a date of service of 01/04/The first letter was mailed to the consumer on 05/07/The consumer sent an e-mail to CMRE on 09/27/stating that he was approved for charityAs part of our investigation we contacted the original creditorThey have no knowledge of charity approvalThe request the consumer provide us with a copy of the letter he would have received showing that charity had been approved for this date of servicePlease fax us a copy of the letter to (714) 982-5257, attn: Mrs [redacted]
The consumer had three (3) accounts assigned to ***Validation request was received from the consumer on08/04/Validation was mailed to the consumer on 08/07/The accounts have since then been canceled andhave been submitted for deletion with both [redacted] and [redacted] , [redacted] does not report to [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved.I will ensure all credit reporting agencies will get the updates Regards, [redacted] ***
The consumer’s account was assigned to CMRE on 04/29/for a date of service of 01/02/The first notice was mailed to the consumer on 05/02/in compliance with FDCPA, no mail was returned The consumer acknowledges the debt was validatedThe demographic information was provided by the consumer to the original service providerCMRE is unable to contact the consumer as she has instructed us to cease contact
Consumer has made multiple calls to our office advising of her disputeEach time we have verified her demographics, all of which matchConsumer claims this is not ID theft but that balance is not hersWe have requested each time any evidence that she has to support her dispute so that we may investigateWritten dispute was received however no supporting documentation was includedRequest for such documentation was requested in writing and still has not been received at this timeAs a courtesy to the consumer, validation of the debt has been sent to address which has been verified
Revdex.com: The bill was sent to collection by Mission community Hospital, if there is no balance due with the Mission community Hospital then there is no collectionI have contacted the Mission hospital billing department and several time they contacted the collection agency, I don't understand where is the bill come from? when there is no bill with the hospital? Thanks for removing my phone from the list, I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted]
The consumer's account was assigned to CMRE in early 2016, the first notice was mailed to the consumer in compliance with FDCPAThe consumer was informed that his account would be updated to a paid collection account prior to his payment being madeCMRE is required by the Fair Credit Reporting Act (FCRA) to report correct information to the credit reporting agenciesCMRE has already reported the consumer's account as a paid account
The consumer had five (5) accounts assigned to CMREThe consumer received a first notice on each account in compliance with FDCPA, no mail was returnedAs part of our investigation we contacted the original service provider who confirmed the balance's are accurate as reported The service provider billed the consumer's insurance company, however the insurance company issued payment directly to the consumer so the debt remains unpaidThe consumer has never requested validation from CMRE and we are now well past the validation period as described in FDCPA We have updated the consumer's credit profile to show the accounts in a disputed status
I signed up for credit karma and noticed a collection from CMRE, not recognizing I disputed with transunion and they quickly deleted this erroneous entrySo I decided to pull a hard copy of all reports and CMRE was also reporting to ExperianIt's an unknown medical collectionThe only reason I know it's a medical collection cause it's says "doctors er corporation" alleged date of service 7-3-I don't recall an ER visit I think that's something I would remember3-21-I disputed with Experian4-1-Experian said it was verified and to contact CMRE4-29-I mailed CMRE a letter to validate this debt, I requested to see a bill or some sort of contract that I signed that obligates me to pay this debt5-9-I received letter from CMRE with none of the information I requested just my name and how much they say I oweCMRE cannot show me any proof that this debt is indeed mineI've never got any notice from them EVER
The consumer had several accounts assigned to CMREThe letter was sent to her in error, as soon as we discovered the error it was corrected CMRE shows all the consumer's accounts as paid in fullThe account were not credit reported CMRE regrets any inconvenience to the consumer
I have contacted this company for the first times in order to resolve an issue I discovered on my credit reportI was treated very poorly as if I was guilty of something which I was unaware of at the timeI found the customer service of this company deplorable especially from the perspective of someone who is trying to resolve an issue previously not known to themI felt very disrespectful the man keep asking my credit card he said you know how much you have to pay and keep ask for my credit cardi ask if they could give me information about the I ask if I could get information about the Doctor and what my insurance had paid he keep telling the balances was what the insurance didn’t coverHe keep saying [redacted] is your son right and keep asking for my credit card how do you want me to pay something I haven’t seen a bill for The date of medical services was 3/at uci medical office I been with [redacted] for the last yearsit make no sense
CMRE did receive a copy of the debtor's police report which is specific only to credit card fraudCMRE has submitted the accounts for deletion to both [redacted] and [redacted] and a letter was mailed to the consumer regarding the deletion on 06/05/
The consumer received validation within the guidelines of FDCPACMRE has not recieved any payments from the consumer for the accountTo whom did he mail the paymentWe ask that he provide us with a front and back copy of the cancelled check to allow us to investigate his claim further
We have reached out to the consumer's insurance CHAMPVA to discuss the denials sent to the provider of serviceAt this time we have been able to find resolve and verify that payment was made to the provider and that CHAMPVA shows a $patient responsibilityDue to this new information we will be sending a request back to our client to verify receipt of payment to have the account updatedIn the meantime we have sent a request to the credit bureaus, Transunion and Experian, to have the item removed from the consumer's creditPlease note that there may be a delay in the time that it takes for the bureaus to accomplish the deletionCMRE Financial Services, Inchas no control over this time frameIf the consumer has any questions or needs additional information she can call [redacted] Monday through Friday 8:am to 4:pm PST
The consumer's complaint is that the account in our office should be billed to CHAMPVA and is not her responsibilityAlso she is stating that our company did provide her notice that she has the ability to dispute the ***tWe have reached out to the original provider of services and have confirmed that they did bill the consumer's insurance CHAMPVA twiceBoth billings were denied as services may be covered by another payer per coordination of benefitsIn order for this to be resolved the consumer will need to contact her insurance CHAMPVA, update her coordination of benefits, and request payment be processedAttached are copies of statements we have sent to the consumer after the account was assigned to collectionsWe have updated the consumer's account to show that the balance is being disputedIf the consumer has any questions or needs any additional information we can be reached at (800) 783-Monday through Friday 8:am to 5:pm PST
The consumer stated in her complaint that she provided insurance information prior to serviceThe services were rendered to the consumer’s minor childrenThe consumer indicated to our client that she would “fax” the insurance card to our client; a fax number was provided to the consumerNo Medi-cal information was ever received by our clientBecause of the untimely request, our client would need an MCform along with correct insurance information to bill at this late dateValidations of the debts were mailed to the consumer on 09/25/We have updated the accounts to dispute status
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below.I spoke with the State of California's Health Services ***- [redacted] department and they stated that they never were billed by CMRE nor Emergency Phys SpecialistCMRE is not being truthful in their response Regards, [redacted]
The consumers account was assigned to CMRE on 10/06/for a date of service of 10/06/The first notice was mailed to the consumer at the same address shown on this complaint on 10/12/in compliance with FDCPA, no mail was returned As part of our investigation we contact the service provider who confirmed that the balance assigned to CMRE is their balance after insurance paymentThey also confirmed that they received no patient paymentsThe balance due is the balance assigned as patient responsibility by the consumer's own insurance company
I have requested validation of the account that has been attempted to collect on from this collection agency and I have not received anything postal mail nor contact. It has been more than 45 days since the original request was sent.
The consumer's account was assigned to CMRE on 04/30/for a date of service of 01/04/The first letter was mailed to the consumer on 05/07/The consumer sent an e-mail to CMRE on 09/27/stating that he was approved for charityAs part of our investigation we contacted the original creditorThey have no knowledge of charity approvalThe request the consumer provide us with a copy of the letter he would have received showing that charity had been approved for this date of servicePlease fax us a copy of the letter to (714) 982-5257, attn: Mrs [redacted]
The consumer had three (3) accounts assigned to ***Validation request was received from the consumer on08/04/Validation was mailed to the consumer on 08/07/The accounts have since then been canceled andhave been submitted for deletion with both [redacted] and [redacted] , [redacted] does not report to [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved.I will ensure all credit reporting agencies will get the updates Regards, [redacted] ***
our final reply is: Our client has canceled the accountRequest submitted to have removed from credit report
The consumer’s account was assigned to CMRE on 04/29/for a date of service of 01/02/The first notice was mailed to the consumer on 05/02/in compliance with FDCPA, no mail was returned The consumer acknowledges the debt was validatedThe demographic information was provided by the consumer to the original service providerCMRE is unable to contact the consumer as she has instructed us to cease contact
Consumer has made multiple calls to our office advising of her disputeEach time we have verified her demographics, all of which matchConsumer claims this is not ID theft but that balance is not hersWe have requested each time any evidence that she has to support her dispute so that we may investigateWritten dispute was received however no supporting documentation was includedRequest for such documentation was requested in writing and still has not been received at this timeAs a courtesy to the consumer, validation of the debt has been sent to address which has been verified
Revdex.com: The bill was sent to collection by Mission community Hospital, if there is no balance due with the Mission community Hospital then there is no collectionI have contacted the Mission hospital billing department and several time they contacted the collection agency, I don't understand where is the bill come from? when there is no bill with the hospital? Thanks for removing my phone from the list, I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted]
The consumer's account was assigned to CMRE in early 2016, the first notice was mailed to the consumer in compliance with FDCPAThe consumer was informed that his account would be updated to a paid collection account prior to his payment being madeCMRE is required by the Fair Credit Reporting Act (FCRA) to report correct information to the credit reporting agenciesCMRE has already reported the consumer's account as a paid account
The consumer had five (5) accounts assigned to CMREThe consumer received a first notice on each account in compliance with FDCPA, no mail was returnedAs part of our investigation we contacted the original service provider who confirmed the balance's are accurate as reported The service provider billed the consumer's insurance company, however the insurance company issued payment directly to the consumer so the debt remains unpaidThe consumer has never requested validation from CMRE and we are now well past the validation period as described in FDCPA We have updated the consumer's credit profile to show the accounts in a disputed status
I signed up for credit karma and noticed a collection from CMRE, not recognizing I disputed with transunion and they quickly deleted this erroneous entrySo I decided to pull a hard copy of all reports and CMRE was also reporting to ExperianIt's an unknown medical collectionThe only reason I know it's a medical collection cause it's says "doctors er corporation" alleged date of service 7-3-I don't recall an ER visit I think that's something I would remember3-21-I disputed with Experian4-1-Experian said it was verified and to contact CMRE4-29-I mailed CMRE a letter to validate this debt, I requested to see a bill or some sort of contract that I signed that obligates me to pay this debt5-9-I received letter from CMRE with none of the information I requested just my name and how much they say I oweCMRE cannot show me any proof that this debt is indeed mineI've never got any notice from them EVER
The consumer had several accounts assigned to CMREThe letter was sent to her in error, as soon as we discovered the error it was corrected CMRE shows all the consumer's accounts as paid in fullThe account were not credit reported CMRE regrets any inconvenience to the consumer