Bricasti Design LTD

Hi [redacted] Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience.I need help with my Facebook - How do I add or edit an address on my Page?: [redacted] Thanks,***The Facebook Team

Complaint: [redacted] I am rejecting this response because: Thank you for your response, [redacted] I appreciate it So, I don't understand why I need to go to the links since access to my personal and company profile are being denied on a company deviceDownloading and/or purchasing ANYTHING that is not permitted Please fix this issue ASAPYour error message stated something was wrong with my device and that I needed to use/purchase YOUR software to fix itHad it been a more generic message about the same issue, I would have not contacted Facebook support (whom I've not heard from), I would have sought support from my IT department So, I'm being denied access, on this device, on your end, not on mine All OTHER devices on which I access Facebook are fine Sincerely, [redacted] ***

Complaint: [redacted] I am rejecting this response because:I have already tried these recommended options and cannot access my Facebook accountI sent the complaint with the intent of deleting or hiding the profile because I can no longer access itFacebook has responded as if they did not actually read my complaintAll the things I addressed in my complaint would have answered many of the questions Facebook had in their responseJust to restate my intention, I want Facebook to delete my account that I can no longer access because it causes confusion among my friends and family Sincerely, [redacted] ***

Hi [redacted] ,Thanks for writing in to Facebook through the Revdex.comIt looks like you're reporting an account that was hackedTo get immediate help, please report the account here: [redacted] From this section of the Help Center you can lock down your account and learn how to keep it safe in the futureSince we don't support hacked accounts through this channel, this is the best way to get helpSorry for any inconvenience.Thank you for contacting Facebook, [redacted] The Facebook Team

Hi [redacted] Thank you for contacting Facebook through the BBB. It looks like your account has been temporarily blocked from using certain Facebook features. We use blocks to help keep Facebook a safe and welcoming community for everyone. Some reasons your account may have been blocked... include:-Repeatedly commenting on posts in a short period of time-Rapidly adding people to a group-Tagging people who aren't your friends in real lifeTo learn more about blocks and why they happen, visit the Help Center: [redacted] Thanks, The Facebook Team

My facebook email is [redacted] Direct link: [redacted] Link to the group in complaint: [redacted]

Hi [redacted] We are sorry to hear that you’re concerned about your safety on our siteFacebook is about sharing, and our privacy controls give you the power to decide what and how much you shareYou can adjust your Privacy Settings so no one except your friends on Facebook can see certain information listed on your timelineStart by visiting the Privacy Settings page, which you can access from the Account drop-down menu at the top of every Facebook page• Control basic information your friends will use to find you from the Connecting on Facebook section.• Control who can see what you share by selecting one of the four global privacy setting groupings (Everyone, Recommended, Friends of friends or Friends only) in the "Sharing on Facebook" sectionIf you'd like to further customize these settings, click on the Customize settings link towards the bottom of that section.• Control how your information is shared externally from the "Applications and Websites" section.• Block specific people or applications from interacting with you on Facebook from the "Block Lists" section.We recommend that you consider blocking the user involved in the reportPeople you block won't be able to find you in searches, view your timeline, or contact you with pokes, Wall posts, or personal messagesYou can block people by adding their names to your block list at the bottom of the Privacy page, or by checking "Block this person" when you report themThese people will not be notified when you block them, and any existing ties you have with them will be removedFor more information on editing your Privacy Settings, please visit the following link to Facebook's Help Center: [redacted] Please remember that you should also contact the authorities if you ever feel threatened by something you see on the site View updates from your Support Inbox: [redacted] Thanks,***The Facebook Team

Hi **,Thanks for reaching out to Facebook through the Revdex.comWe've reviewed your report and it looks like this is no longer an issueSorry for any inconvenience this has caused.Thanks,***The Facebook Team

Hi,Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience [redacted] Thanks, The Facebook Team

Hi [redacted] Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience.I can't access my Facebook or Instagram account:- I forgot my Facebook password: [redacted] - My Facebook account has been hacked: [redacted] - I am not receiving my security code: [redacted] - My email or phone number is attached to someone else’s account: [redacted] Other:- Facebook is asking me to submit ID: [redacted] Thanks,***The Facebook Team

Hi [redacted] Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience.I can't access my Facebook or Instagram account:- I am not receiving my security code: [redacted] - My email or phone number is attached to someone else’s account: [redacted] Thanks,***The Facebook Team

Complaint: [redacted] I am rejecting this response because once more Facebook is evading the issue by not contacting us and not issuing the refund already requestedThat link they provided does not work, it says 'log in to view' and even when I'm logged in via IPad, the link fails to open upWe have filed a complaint to [redacted] and [redacted] as wellThis is the worst advertising business practice I've ever seenAs a Broadway production company, we cannot believe this and the fact that there is no direct contact with FB with a real person is beyond comprehensionWhat a horrible way to do businessIf the situation is not resolved, we will take this (and the publicity that will go with it) to the next levelI suggest that the next rep who will be assigned to evade the issue contacts us via Revdex.com, AFTER reading tens of complaints we have taken the time to submitThe refund must be issued ASAPOnce again, the provided link by FB does not work as we are logged in via IPadSincerely, [redacted] of ***, [redacted]

Hi [redacted] Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience.- I need to report an unauthorized charge or request a refund: [redacted] - How do I deactivate my account?: [redacted] Thanks,***The Facebook Team

Hi, Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, ***s or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience.I need help with my Facebook ***:- I can’t access my ***: [redacted] - I would like to claim an unowned [redacted] that represents my business: [redacted] Thanks,***The Facebook Team

Hi,Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience.- I’m blocked from using a feature (ex: sending messages, uploading photos): [redacted] Thanks,***The Facebook Team

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me My issue is resolved a few days back.Sincerely, [redacted]

Hi,Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience.I can't access my Facebook or Instagram account:- [redacted] I need help with my Facebook - [redacted] I would like to report a fake account or other abuse on Facebook or Instagram:- [redacted] Other:- [redacted] Thanks,The Facebook Team

Hi [redacted] Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience - Report other abuse on Facebook (ex bullying, harassment, spam): [redacted] Thanks, The Facebook Team

Complaint: [redacted] I am rejecting this response because: I submitted forms of accepted ID and I have had absolutely no response from Facebook on my support requestI have not had access to my Facebook page since February 11, This is going on monthsIf Facebook actually HAD customer support this could have been resolved by now.Sincerely, [redacted] ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted]