Bricasti Design LTD

Hi,Thank you for contacting Facebook through the Revdex.com. We’re sorry to hear you’re having trouble accessing your Facebook account, but we think it may be compromised. To keep your information safe, we've locked your account.Before we can unlock your account, we need you to complete a quick security check. Please enter your login information on Facebook[redacted] and follow the onscreen instructions.Thanks,
The Facebook Team

Hi,Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an...

answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I can't access my Facebook or Instagram account:-[redacted] [redacted] [redacted] [redacted] [redacted] [redacted]Thanks,The Facebook Team

Hi [redacted],Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an...

answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I can't access my Facebook or Instagram account:- I forgot my Facebook password: [redacted]- I am not receiving my security code: [redacted]- My email or phone number is attached to someone else’s account: [redacted]I need help with my Facebook Page:- I can’t access my Page: [redacted]Other:- I believe my content was removed in error: [redacted]- Facebook is asking me to submit ID: [redacted]Thanks,[redacted]The Facebook Team

Complaint: [redacted]I am rejecting this response because:it doesn't resolve the issue.  I no longer have the phone number to receive login codes and have tried on numerous occasions to submit government id and also taking pictures with a code and submitting with no response from Facebook.  I respectfully request that they contact me via email or phone to resolve this issue or change the phone number to which I receive the codes.  Thanks!Sincerely,[redacted]

Complaint: [redacted]I am rejecting this response because: It is unacceptable. Your link provided directs me to provide trusted contacts. The hacker changed them. There is no way for me to recover other than the trusted contacts that were changed by the hacker. There is no contact information to contact Facebook via email. Only the help center, which is not helping. You have provided this link last message yesterday. I explained why it is not helping, but you give link again. I need help. I need contact from a real person. Not a link to your help center.Sincerely,[redacted]

Complaint: [redacted]I am rejecting this response because:
I have followed all their help and support article suggestions and submitted my ID but nothing has happened. No one checks those tickets and my account was removed for no reason.
 
Sincerely,[redacted]

Complaint: [redacted]I am rejecting this response because: I just wanted you to know that I already tried all that stuff you suggested and it did not work. However, I did try to get on from my computer as I did many times but this worked today. Also, I tried from my cell and that worked, also. I am puzzled because you did not say you did anything about my problem but it is temporarily resolved. I just wanted you to know so the next time you reply I will accept your 'solution'.
Sincerely,[redacted]

Revdex.com:I have reviewed the response made by the business...

in reference to complaint ID [redacted], and find that this resolution is satisfactory to me, providing that your team finds a way for Facebook users to choose to get their deleted messages back. Also, please work on removing phishing attempts and/or lowering the chances of us becoming part of this unfortunate event. 
Sincerely, [redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint...

ID [redacted] this is not a resolution however I am providing the information that was requested from Facebook.  
The direct link to my account is [redacted]
 
Sincerely,
[redacted]

Hi ,Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an...

answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.- Someone is posting pictures of me or my child without my permission: [redacted]Thanks,[redacted]The Facebook Team

Complaint: [redacted]
I am rejecting this response because:first of all, thank you for your reply.Yes I have an open support ticket and I am more than willing to send the needed information but I did not receive any email or any request for information yet and I am still waiting from May 2.what information is requested and where can I send it? I am also willing to send a picture of my passport or ID but I just need to know where to send them. thank you.
Sincerely,
[redacted]

Complaint: [redacted]I am rejecting this response because: I have sent in 4 acceptable forms of ID and had no response from anyone in customer support. It's been 3 weeks and the only activity in my support box [redacted] has been what I have sent them. Sincerely,[redacted]

Complaint: [redacted]
I am rejecting this response because: Like I said, FB always respon with template answer without check and recheck what actually happen. I have sent more than 5x my ID and always get the same template answer: ask me to send ID! Check this: [redacted]
Sincerely,
[redacted]

Complaint: [redacted]I am rejecting this response because:Facebook Team,I am extremely appreciative of the fact that you have reactivated my Facebook account. I would be equally appreciative if I could get some sort of explanation as to why my account has been deactivated. Seeing as though this has happened to me multiple times, I was wondering if there is something I can do on my end to prevent this from happening again. If I'm unknowingly causing this major inconvenience, I am more than willing to ensure it doesn't happen again.  Thank you in advance,[redacted]

Hi,Thanks for writing in. We'd like to help you resolve this issue, but we need more information before we can do so. Could you provide a direct link (URL) to the fundraiser or site that was used? Was this fundraiser done on Facebook or through a third party? Thanks,
[redacted]The Facebook Team

Complaint: [redacted]I am rejecting this response because: 
Clearly my complaint was not even read. I explained in the complaint that I've already went through the recover account process at least six times and no one from Facebook is responding. Finding the correct link has never been a problem. This is ridiculous. Sincerely,[redacted]

I trust that if there is any disconcerting or unusual behavior toward my personal page on behalf of the company subsequent to this issue, there will be appropriate recourse. While I hope that the company would be professional enough to recognize their errors and solve them suitably, I remain wary of the whole process as it pertains to my personal online dealings. 
 
FB email:
[redacted]
 
Page: 
[redacted]
 
Business page:
[redacted]

I got a response back saying if I can’t sign in, I should  change my password or ask a friend.
 
That response has nothing to do with my complaint. [redacted], the previous president of [redacted], resigned and I am the acting president. He was the Administrator of our Facebook Account and has refused to make me the Administrator. I am asking Facebook to remove him as Administrator and make me Administrator.  The Facebook link is [redacted] and my email address is [redacted],
 
Please help us. It’s been a month and [redacted] is holding our organization, [redacted], hostage.The next step is to get our attorney involved, which I hate to do.
 
Thank you,
 
[redacted]. [redacted]
Acting President of [redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint...

ID [redacted] and they asked for the URL of the FB page. They took it down therefore I don't have access to that information. The page however is linked to one of my business pages that I can't access. The URL for that is: [redacted]. The account I'm trying to access is connected to the email [redacted]. Please let me know how I can retrieve the page.Sincerely, [redacted]

Hi [redacted],Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find...

an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.- I believe my content was removed in error: [redacted]- I’m blocked from using a feature (ex: sending messages, uploading photos): [redacted]Thanks,[redacted]The Facebook Team