Bricasti Design LTD

Hi [redacted],Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I would like to report a fake account or other abuse on Facebook or Instagram:- Report an impostor account on Facebook: [redacted]- Report other abuse on Facebook (ex bullying, harassment, spam): [redacted]Other:- Someone is posting pictures of me or my child without my permission: [redacted]Thanks,[redacted]The Facebook Team

Hi[redacted]Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide...

some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.
 Other:- I believe my content was removed in error: [redacted]- I’m blocked from using a feature (ex: sending messages, uploading photos): [redacted]Thanks,[redacted]The Facebook Team

Complaint: [redacted]I am rejecting this response because:
It's been over a month since my account was disabled and the asked documents were sent to Facebook almost 3 times through all possible forms.
Sincerely,[redacted]

Hi [redacted],Thanks for contacting us. For more information about our features, answers to frequently asked questions and forms for contacting Facebook, please visit the Help Center or take a look at our Statement of Rights and Responsibilities. Thanks, [redacted]The Facebook Team

Complaint: [redacted]I am rejecting this response because:
I am unsure how the business would like to proceed with this. They directed me to a page which I have already addressed and which does not resolve the issue. They have also made the decision to not provide a support line or e-mail which can more directly solve the problem. It also cannot be solved by simply deleting one's account since the business retains old posts that you have made in their system. In effect, the business is refusing to assist in removing personal information which I do not want displayed on their website.Sincerely,[redacted]

Hi [redacted],Thanks for your patience. As previously mentioned, we're currently reviewing your complaint and, if needed, will reach out directly to you through email in order to get further information.Thanks,[redacted]The Facebook Team

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. Sincerely, [redacted]

Hi [redacted]Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I need help with my Facebook Page:- Someone posted an unfair review of my business: [redacted]Thanks,[redacted]The Facebook Team

Complaint: [redacted]
I am rejecting this response because: I need for the next rep to be a manager or higher and knows what it means to specifically address every question and concern I have and deal with it exclusively!  Please do not think you are doing your job by telling me what to do in a general sense like what you just did.  This is yet another hideous response and it shows you refuse to help the customer.  I am having trouble with your site.  I am TELLING you that your sight does not have a function to fix a problem.  I want you to look at, investigate and fix the problem that I am telling you.  All you doing is telling me to click on something like a help link and follow your horrible prompts.  Well that is the problem I am having that it does not fix or do anything.  I wasted my time telling you spefically what the secret page name is, I am ready to display the name of the person who is the owner of that page.  I said that I can not report this page cause you dont have a way of reporting a secret board/page.  The next response better be someone who ask me questions on what exactly I am having trouble with and will do a true investigation.  That is the purpose of having myself go through the agency to contact you so that I can get a live person.
Sincerely,
[redacted]

Hi [redacted]Thanks for writing in. We'd like to help you resolve this issue, but we need more information before we can do so. Could you provide a direct link (URL) to the account you are reporting on or the email you use to login?Thanks,
[redacted]The Facebook Team

Complaint:[redacted]I am rejecting this response because:  Jesse,  as stated in my two previous responses I have clicked on the didn't receive code multiple times and have submitted government id and have taken a picture with a code on paper.  That system apparently doesn't work.  I have asked nicely to have u contact me or allow me to provide you the info needed to get into my account.  I have business pages that I haven't been able to access since January20th.  Please provide me the customer service that is appropriate.  Thanks,  Username: [redacted]Sincerely,[redacted]

Hi [redacted]Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find...

an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I would like to report a fake account or other abuse on Facebook or Instagram:- Report other abuse on Facebook (ex bullying, harassment, spam): [redacted]- I think someone was trying to scam me or a friend: [redacted]Thanks,[redacted]The Facebook Team

Complaint: [redacted]I am rejecting this response because:
 
Once again, Facebook has completely ignored my complaint. I am not looking to defend myself from malware, but rather am trying to access my account.
 
I thought what I had written before had been very clear, but obviously Facebook's team has missed the message twice, so I'll explain as simply as I can.
 
Facebook forces me to download their scanner whenever I try to log into my account via any desktop computer; their rationale for wanting to scan my computer is that they suspect there may be malware on my computer, and they want to remove it.
 
Firstly, and very simply, I cannot log into my account from any desktop computer: my PC, my friend's PC, the local library's PC; however, all my friends and family can log into Facebook via these same desktops i.e. my PC, my friend's PC, the local library's PC. This means that Facebook has no basis for suspecting my desktop to have malware, other than that I tried logging in via that desktop.
 
I feel this is very obvious. I want to regain access to Facebook via desktop. I should not have to download or run Facebook's scanning software.
 
Furthermore, Facebook's forcing of user's to download and run software is unethical. Older user's who are on the whole less experienced with technology, may not understand that Facebook is intruding on their privacy. According to Facebook's privacy policy, they can use any information gathered on the user to target advertisements; targeted advertising is a major source of revenue, and seeing as Facebook does not actually intend to scan for malware, they may be trying to fool inexperienced computer users, or users on who they have little data, into running their scanner and gathering information on them.
 
I refuse to download Facebook's scanner, and I refuse to accept Facebook's automatic bot-generated responses to my Revdex.com complaint. I expect Facebook to grant me access to my account via desktop, and on the whole to stop this unethical and intrusive policy of data-collection and forced scanning.
Sincerely,[redacted]

Hi, We appreciate you taking the time to contact us, but unfortunately we can't support this type of request through the Revdex.com. For further assistance please visit the Help Center to find the best way to report this kind of issue: [redacted]...

[redacted]The Facebook Team

Hi,Thanks for writing in. We'd like to help you resolve this issue, but we need more information before we can do so. Could you provide a direct link (URL) to the account?[redacted]The Facebook Team

Hi [redacted],Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find...

an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.Other:- I believe my content was removed in error: [redacted]- I’m blocked from using a feature (ex: sending messages, uploading photos): [redacted]Thanks,[redacted]The Facebook Team

Hi,Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an...

answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.- I would like to claim an unowned Page that represents my business: [redacted]Thanks,The Facebook Team

Hi,Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an...

answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I can't access my Facebook or Instagram account:- I forgot my Facebook password: [redacted]- I am not receiving my security code: [redacted]- My email or phone number is attached to someone else’s account: [redacted]Thanks,[redacted]The Facebook Team

Complaint: [redacted]I am rejecting this response because: The bussines want a direct link and...

I can't get a direct link to my account. It appears only this page where I can't do anything since months ago. I've sent my documents a long time ago and I have no answer. My facebook e-mail was :[redacted]Sincerely,[redacted]

Hi,Thanks for writing in to Facebook through the Revdex.com. It looks like you're reporting an account that was hacked. To get immediate help, please report the account here:[redacted]From this section of the Help Center you can lock down your account and learn how to keep it safe...

in the future. Since we don't support hacked accounts through this channel, this is the best way to get help. Sorry for any inconvenience.Thank you for contacting Facebook,[redacted]The Facebook Team