Bricasti Design LTD

Hi,Thank you for reaching out to Facebook through the Revdex.com. Though we are unable to assist you further with this issue you may find the link below useful in appealing the content you believe was removed in error[redacted])
Thank you for your continued patience while we help you resolve this matter. Thanks,[redacted]
The Facebook Team

Good morning,
 
The issues has been resolved by Facebook. Thank you for your help.
 
[redacted]

Complaint: [redacted]
I am rejecting this response because:  this is still a problem for...

me.  I am blocked by Facebook on a daily basis.  It is terribly distressing.  I am merely sharing animal petitions and animals in need, whether in shelters or in perilous home situations.  These animals could die while I am being prevented from sharing their posts because of Facebook's blocking practices.  It needs to stop.  I am not doing anything wrong.
Sincerely,
[redacted]

I just want my Facebook account deleting. Somebody keeps trying to hack it and I don't use it anyway. I don't know my password or user name as I don't use it.

Hi [redacted] We appreciate you taking the time to contact us, but unfortunately we can't support this type of request through the Revdex.com. For further assistance please visit the Help Center to find the best way to report this kind of issue: [redacted]...

Thanks, The Facebook Team

Complaint: [redacted]I am rejecting this response because: Then, please reply to that open support ticket. I am waiting since begin of 2017 but no reply. I said I had pages on that account and I must to take it. I paid about 5.250 dollar to that pages. I need to take it. Or I will want back my money.Sincerely,[redacted]

Hi,Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an...

answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I need help with my Facebook Page:- I can’t access my Page: [redacted]Thanks, The Facebook Team

Hi [redacted],Thanks for writing in. We'd like to help you resolve this issue, but we need more information before we can do so. Could you provide a direct link (URL) to the disabled account?Thanks,[redacted]The Facebook Team

Hi,Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I can't access my Facebook or Instagram account:- I forgot my Facebook password: [redacted]- My Facebook account has been hacked: [redacted]- I can’t access my Page: [redacted]Thanks,The Facebook Team

Hi [redacted]Thank you for contacting Facebook through the Revdex.com. We’re sorry to hear you’re having trouble accessing your Facebook account, but we think it may be compromised. To keep your information safe, we've locked your account.Before we can unlock your account, we need you to complete a quick...

security check. Please enter your login information on Facebook[redacted] and follow the onscreen instructions.
Thanks, 
The Facebook Team

Hi [redacted],Thank you for reaching out to Facebook through the Revdex.com. We'd like to provide some resources that may help resolve your issue more quickly. Please take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't...

find an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assist. Keep in mind we may not be able to offer any additional information or help outside of what is found in our Help Center. We appreciate your patience.I would like to report a fake account or other abuse on Facebook or Instagram:- Report an impostor account on Facebook: [redacted]- Report other abuse on Facebook (ex bullying, harassment, spam): [redacted] Thanks,[redacted]The Facebook Team

Complaint: [redacted]I am rejecting this response because: I was contacted by facebook in regards to account [redacted].  This what they advised.
================================================================================...⇄ /> Hi [redacted],Your account has been disabled for not following Facebook's Terms. We disable users who send unsolicited messages and create objects for the sole purpose of promoting or advertising a product, service or opportunity.One or several of the pieces of content you're responsible for were identified as engaging in such activity. Some examples of this include:- Encouraging shares, likes or clicks under false pretenses- Failing to enable promised functionality- Failing to deliver promised reward- Failing to direct to promised content- Encouraging shares, likes or clicks that result in the compromise of a user's security- Requiring or requesting the copying and pasting of JavaScript code- Maintaining Pages dedicated solely to the promotion of online giveawaysUnfortunately, we will not reactivate your account for any reason.You can learn more about Facebook’s policies by reading our Community Standards:[redacted]============================================================...⇄ /> Again, I have submitted all the correspondent information for them to review.  This account had no pictures, no added friends or family as my contacts.  This was only used to access my personall apps through my android cell phone.  I have not violated the terms or conditions.  If my account was hacked, the account should be released to me after their verification in which I uploaded 4 different forms of ID.  I need to delete my account personaly, and need to find out exactly how this account violated the terms, if in case I need to notify the correct authorities.
Again, I need someone to contact me from facebook. The forms provided to upload my security ID I have used before.  They now ask me to enter my email in order to upload the picture ID, however, after I enter my email address to perform this task again after 10+ times I have done so, it only brings me to another page, stating..."thank you for uploading your picture we will review but for now your account has been disabled for security reasons" we will contact you shortly. It has been past 30 days since this has not been resolved.
Thanks,[redacted]Community OperationsFacebookSincerely,Angie Olmedo

Nothing from the help center is going to do squat for me. Unblock my account so I can conduct business and block the person who is harassing me. Nothing else will be sufficient. Sooner rather than later please.

Revdex.com:I have reviewed the response made by the business in reference to complaint ID[redacted] and find that this resolution is satisfactory to me.
Although, not sure you really understood my isaue. The biggest issue is that you have ZERO customer service. I find it appalling. You should really work on that. 
Luckily, I was able to figure out my issue on my own once your system stopped wrongfully locking me out of my own account. Sincerely, [redacted]

[redacted]I am rejecting this response because:Sincerely,[redacted]
 
Helo I reject this response as it does not answer my complaint.  The main problem is that a confirmed hacker and scammer called[redacted] has mounted a smear campaign against us and our anti fraud website as we exposed him as a scammer.  He is impersonating two of our senior members in his smear campaign he is harassing us using fake profiles on Facebook. Here are just two of the ones he is using.
[redacted]
 
[redacted] is a Japanese lady admin on our website [redacted] You can see her username and avatar that[redacted] is copying. She has used this same name and avatar for over ten years now.
 
[redacted] is an IT engineer for [redacted] public works department and so it is very probable that he is using fake ID to trick you with as ID for these two fake profiles.
 
He had SEVERAL profiles he was using including this one [redacted]  following literally hundreds of reports you kindly removed some of his profiles but you have left these two.
[redacted]
 
It is easily checked by checking the IP used and it will show as coming from INDIA not Japan or Australia where the genuine people live. If you cannot do checks on his IP I can send you several that he is using from different IP's as he was bannerd from at least three ISP's for hacking. Thank you.

Hi [redacted],  We are glad we could help. If there are anymore issues please let us know. Thanks,[redacted]The Facebook Team

Hi,Thanks for writing in to Facebook through the Revdex.com. It looks like you're reporting an account that was hacked. To get immediate help, please report the account here:[redacted]From this section of the Help Center you can lock down your account and learn how to keep it safe...

in the future. Since we don't support hacked accounts through this channel, this is the best way to get help. Sorry for any inconvenience.Thank you for contacting Facebook,[redacted]
The Facebook Team

Complaint: [redacted]I am rejecting this response because: Information need is provided as follows:[redacted]
And the following information from Facabook:
Hi [redacted]
Your Facebook password was reset using the email [redacted] Sunday, December 25, 2016 at 1:19pm (EST).
Operating system:
Windows
Browser:
Firefox
IP address:
[redacted]
 
 
 
 
Sincerely,Ozzie Yokki

Complaint: [redacted]I...

am rejecting this response because it does not offer a resolution. My problem was not solved the first time and that is why I am making a second complaint. I should not have to use the Revdex.com to receive basic customer service. In my previous complaint, the response of Facebook was verbatim: "We will contact you by email if necessary to resolve your issue". That was it. I have received no communication what-so-ever from Facebook about this issue since then. Why would I be told to respond to my old complaint when nothing has been done about it? All of the relevant information about what is going on has been reported to Facebook. This situation is completely irrational and warrants further action as obviously there has been no investigation into this matter. I am extremely displeased with this situation as my Facebook account is still disabled. I took the time and energy to fully explain what is happening clearly with examples and after all this time, all I get is a garbage response. I am completely appalled.   Sincerely,[redacted]

Complaint: [redacted]I am rejecting this response because:
Facebook single me out and discriminates against me by requiring uploading of identification.
Facebook spams me, without any way to stop the harassing messages (updates from my profile).
I'll start legal proceedings.
 
Sincerely,[redacted]