Bricasti Design LTD

Thanks, waiting from you.I hope I get my account back

Revdex.com:I have reviewed the response made by the business in reference to complaint
ID *** They asked for more information
Here is the URL to my account: ***
I accept the business's response, but do not consider it is resolved yetIt depends on what happens next
Sincerely, *** ***

Hi ***,
Thanks for reaching out to Facebook through the Revdex.comWe've reviewed your report and it looks like this is no longer an issueSorry for any inconvenience this has caused.Thanks,
***The Facebook Team

Complaint: ***I am rejecting this response because:
I have already provided the link to the Facebook page I manage in the previous request from the Revdex.comHowever, here it is again. ***
I have already used the Facebook inquiry and appeal system in an effort to resolve the issueI have simply been told my advertising account cannot be reinstatedI have not been told what policy I violatedI was not given a warning that I was violating a policy which I would expect to be customaryI would like to know what policy I violated so that I can discontinue doing it in all my Facebook posts and to have an opportunity to have my account reinstatedI am willing to have someone who is trained in Facebook advertising to handle all advertising should I be given the opportunity
Sincerely,*** ***

Complaint: ***
I am rejecting this response because:I have already written to the Facebook Help Center many times but have not received any responseThe last time I submitted the query was on May, 10th and I got the following automatic reply: "Your feedback will be used to improve FacebookThanks for taking the time to make a report"I also would like to admit that our official business page on Facebook cannot work correctly now and we lose our potential customersThat is why I submitted my complaint throught the Revdex.com organizationMoreover, I provided you with the links to our website and to our official page upon your requestI kindly ask you to help us with the issue because I consider that Facebook blocked the links leading to our site by mistakeThanks!
Sincerely,
*** ***

Complaint: ***I am rejecting this response because: My Legal Name is so unique I would bet money that there is no one else in this Country that has my Legal NameI also hold a License for my ProfessionIt would be very easy for someone to 'track me down,' & possibly do me harm or kill me if they didn't like something I saidI was reported to Facebook (on the grounds that I was using my Nickname vsmy Legal Name) because guys I was speaking with didn't like what I saidI am always respectful & refrain from vulgarity, but my thoughts are not always well receivedThis is the 1st time anyone has gotten so incensed by my words that they reported me to FacebookI have used your site for years & no one else has ever gotten that angry with meWe normally leave our conversations with "Agreeing to disagree." For me, using my Nickname, without my Legal Name is a matter of personal safetyIf Facebook does not care to take into account my personal safety, fineI ask that you delete anything and everything that I wrote on Facebook in my NicknameI do not want anything traced back to me personally or my locationAnd BTW, I stand by everything I say, and post on FacebookIf I state something that is proven to be incorrect- I apologize, then issue a retraction statement or just delete the erroneous informationI also ask for permission to post itemsI always cite the name of the author/artist & the name of the piece I have posted- if that information is available to me; otherwise I state 'unknown.' I TAKE RESPONSIBILITY FOR EVERYTHING I POST ON FACEBOOK, & I ALWAYS INTERACT WITH OTHERS IN A RESPECTFUL MANNER!Sincerely,*** ***

Hi,Thanks for your patienceWe're currently reviewing your complaint and, if needed, will reach out directly to you through email in order to get further information.Thanks,***The Facebook Team

Hi ***,We appreciate your email and concern for your child's accountUnfortunately, Facebook is forbidden by federal and many state laws to take any action on or release any information regarding a user's account to anyone that is not the account ownerPlease note that all users ages and
older are considered authorized account owners and are included in the scope of this policy.We apologize for any inconvenience this security policy may cause, and encourage you to direct your child to Facebook's Help Center:***With your help, she or he can find further information or an appropriate avenue of contact for additional support. Thanks, ***The Facebook Team

Hi ***Thank you for reaching out to Facebook through the Revdex.comWe'd like to provide some resources that may help resolve your issue more quicklyPlease take a look at the list below and see if any of the following links to our Help Center address your problem.If you don't find
an answer to your question below, please respond with as much detail as possible, including links (URLs) to the profiles, Pages or content related to your complaint and we will do our best to assistKeep in mind we may not be able to offer any additional information or help outside of what is found in our Help CenterWe appreciate your patience.- I’m blocked from using a feature (ex: sending messages, uploading photos): ***Thanks,***The Facebook Team

Complaint: ***I am rejecting this response because:what you said is falseYou removed a comment saying "*** ***" saying it violated fbs termsWhich it does NOT. Sincerely,*** ***

Complaint: ***
I am rejecting this response because: its incompetent incoherentDisingenuine and flat out rude. I'm not only seeking a refundWhat are you talking aboutThis is about fb inability.to resolve a website error that prevents me from creating.an adThis costs me a lot of money due to missed.opportunityand great frustration at their.lack of.concern or ability.to resolveI sent the error codesFour timesScreen shotFive timesStill awaiting a phone call from a supervisorNo call was madeVery disappointedIts clear they don't care
Sincerely,
*** ***

Complaint: ***I am rejecting this response because:
this shows my phone number is clearly in use and I did not use itI am still getting Facebook texts on itCan this please be removed as my phone number is clearly being misused and your agents are constantly ignoring meThe misuse of my number could cost me my job or worsePlease have my phone number removedI have contacted my phone company to ask for the right course of action and Facebook must remov my phone number from this account in order for me to regain control of itI am very concerned and scared of the misuse and potential identity theft resulting from itPlease stop referring me to the FAQThat does not help me, and this is being ignored and I'm still continuing to have this problemPlease fix this, Facebook.Sincerely,*** ***

Complaint: ***I am rejecting this response because:
Sincerely, I cannot login, so I cannot make any action in the section that you proposeSo please, taking into account, you cannot validate my ID, and I cannot loginCould you please delete my account?
Please and thank you
*** ***

Revdex.com:I have reviewed the response made by the business in reference to
complaint ID *** and find that this resolution is satisfactory to meHowever, I would still like an explanation as to why I was locked out of my account, along with the thousands of other people who were affected by this issue, and why Facebook could not be bothered to even issue a public statement regarding the matterWhile I am satisfied that my account has been unlocked, there has still been absolutely no accountability on Facebook's end regarding this issue, and I, along with all those other people, would like an explanation.Sincerely, *** ***

Complaint: ***
I am rejecting this response because: there's no response that addresses my complaint
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because: I have tried everything suggestedThis is a generic answer given to all. I need this to stopIf it is a scam it needs to be fixedThe message is:
Amount You Owe: $25.93 USDWe were unable to charge your ad account using Please add a new payment method or try charging it againThis credit expired in
Sincerely,
*** ***

As stated in my initial complaint, I cannot do any of those things to retrieve my accountI am asking to have a person help me directly as I have gone through everything on their website and nothing listed applies to my situation.
Complaint: ***
I am rejecting this response because:
Sincerely,
*** ***

Complaint: ***I am rejecting this response because I was told to respond with more information
The URL of my account is ***The help link will not help me because the phone number has been changed by whoever took over my account, the email address has been changed by whoever took over my account, the account is not connected to my Facebook so I am still unable to retrieve my accountWhen I ask it to send me a password reset link it says "sent to*** which seems to be a Russian email account
ThanksSincerely,*** ***

Hi,Thanks for writing in to Facebook through the Revdex.comIt looks like you're reporting an account that was hackedTo get immediate help, please report the account here:***From this section of the Help Center you can lock down your account and learn how to keep it safe
in the futureSince we don't support hacked accounts through this channel, this is the best way to get helpSorry for any inconvenience.Thank you for contacting Facebook,***The Facebook TeamTell us why here

My page number is *** for my artist page on FacebookI have just re-branded my website and my Facebook Page is still under my Stage NameI would like to change it back to my real nameHowever every time I request a name change for the page, Facebook rejects itI have appealed this multiple times, and it is still not letting me change the name and I am unsure why