Beneficial Mortgage of SC

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved.? Thank you very much for your kind assistance
Sincerely,
*** ***
?

Dear [redacted],Thank you for your email.? After reviewing your inquiry, we will be happy to make a ONE TIME exception? Keep in mind that Moneyoox is refunded immediately and can be used for future purchases as outlined in our terms and conditions agreed by you at the time of purchase.Note
that the? agents also correctly advised that we are unable to remove this option once selected? Due to technical restrictions once your return is received, it will still be refunded via Moneyoox? You will then need to contact us after the credit is issued and provide us with a [redacted] account, so we can alternatively issue a refund from the Moneyoox balance.We certainly hope that you can adhere to this solution as unfortunately, there are no other optionsPlease contact us directly through our Customer care form so we can further assist you.Best regards,[redacted] Customer Care? ?

Hi [redacted],Please note as per your email proof of this documentation was still outside of our generous return policy? In your mail you also replied to an automatic confirmation email regarding your return as opposed to contacting our Customer Care team directly? As an exception please proceed with sending the return and we will make the appropriate notes? Note however, that this item must be returned at your expense with all labels attached? The return must be received within business days, or a return to sender will be initiated.We thank you for your time and again for your understanding.Best regards,yoox.com Customer Care? ?

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.Finally after your great help and support I have received the refund back to my credit card, which was ilegally on hold by the merchant as a store credit !
Sincerely,
?
[redacted]
?