Audi Of Bernardsville

Complaint: [redacted]
I am rejecting this response because: I've already emailed this company 3 times over the past month and a half, and each time they tell me they have confirmed that my payment is verified and it will take another 2-3 weeks to post.  I've waited the 2-3 weeks, and it still has not posted.  I emailed them again, and their response was the same, so I waited again... I've done this 3 times, they still have not posted payment. I've provided the email address and dates of my emails.  I can provide copies if needed.  
Sincerely,
Andrew Murret

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is partially satisfactory to me.  It's not satisfactory but the best I will get after years of being a member, this has happened before and I believe will happen again!, seeing using a VPN causes SSI's automated system (BOTs) to shut down members accounts and blocking Access to their funds until a email bout of email tag and from the reviews I have read since SSi has owned Opinion Outpost this has become common and many people never get paid for the time they invest 
Sincerely,
[redacted]

To Whom It May Concern:We sincerely apologize for the inconvenience. This member's account was suspended because the recent response or account activity was flagged by our automated system for potentially violating our Terms and Conditions. We will have the account re-evaluated by our Accounts...

department. We will contact this member again once the assessment is available. Thank you for your understanding.

To whom it may concern:We'd like to confirm that [redacted]' SurveySpot account was credited with $4.50 worth of points (450 points) for his participation in [redacted]). The survey incentive should be listed in his Survey History section, under...

[redacted] on 3/22/2016.Kind regards,Susan E[redacted]

To whom this may concern:We apologize for any inconvenience caused. We have gone ahead and added [redacted]'s phone number, [redacted], on our internal Do Not Call list. Please allow 48 hours for the number to be removed from our systems.Kind regards,Susan E[redacted]

To Whom It May Concern:We are sorry for not getting back to this issue sooner.We apologize if the member did not get an update about the status of the account. As per our Accounts department, the account is already in the priority list for reactivation. Typically, it will take up to 24-48 hours to process the reactivation. In the meantime, until the member hear back from us with an update, we kindly ask them to avoid accessing surveys including those that are sent via email prior to deactivation or receiving the activation email with instructions. We hope the member can still extend their patience while we process their request. Thank you for your understanding.

Complaint: [redacted]
I am rejecting this response because: This is not true.
Sincerely,
[redacted]

To Whom It May Concern:We sincerely apologize if the member did not get a reply right away. We have forwarded their account information to our Accounts department for further review and will get back to them as soon as possible.Thank you for your forbearance.

To Whom It May Concern:We apologize for the inconvenience. After further investigation, the member was informed that her account was deactivated because our system detected a different [redacted] email address in her last attempt to redeem a reward. As a security measure, the system automatically frozen...

the account for verification. In our last email correspondence, we asked the member to verify her account information, but we found that it did not match what we have on record for her. We advised her to call our helpdesk at ###-###-####, but we are yet to hear from her. If she could reply back to the email we sent her today with ticket #[redacted], we will be able to help her get the assessment as soon as we can.

Complaint: [redacted]
I am rejecting this response because: My responses were well thought out and appropriate for the surveys.
Sincerely,
[redacted]

To Whom It May Concern:We apologize for the amount of time it took to get back on this complaint. However, we can see that someone from the our support team already reached out to the member about this and the issue has been escalated to our Accounts Department today, September 19, 2017. Rest...

assured, we will look into the issue and will get back to the member when the evaluation is done.Thank you for your understanding.

This is to confirm that we have received [redacted] request to be removed from all our databases. This process may take up to 5 business days.Kind regards,Susan E[redacted]Respondent Relations Specialist

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  Thankyou the payments did go through.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Thank you for reaching out. I hope to hear from a member of your accounts department soon.
Sincerely,
[redacted]

I received my money today from this complaint. Thank you, Robert DeKleine

To Whom It May Concern:We sincerely apologize for the delay in getting back to this member's complaint. We will have someone from our support team contact the member today to assist them in the evaluation of their account.Thank you for your understanding,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.I know I'm not going to get anything better than a half-assed rhetorical apology, so I might as well just move on. You lost my business permanently, though. 
Sincerely,
[redacted]

To Whom It May Concern:We are now investigating this member's concern and requested our Account's team to re-evaluate his account. We consider this as a priority and we'll keep in touch with the member as soon as the final assessment is available.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

To Whom It May Concern:We sincerely apologize for the inconvenience. This member's account was suspended multiple times for the same reason - providing illegible open-end responses. Unfortunately, after a thorough investigation by our Accounts department, we can no longer allow the member to join the panel again due to data quality issues.Thank you for your understanding.