Audi Of Bernardsville

Complaint: [redacted]
I am rejecting this response because:The business is not making any actual attempt to resolve the issue. They keep making the same nonsense excuses about "conversion rates" without addressing the actual problem of the fraudulent offer made by email. They are clearly dealing in bad faith are just wasting my time with these pointless responses.
Sincerely,
[redacted]

Complaint: [redacted]
I am rejecting this response because: it does not address the complaint. The question is not about the total lifetime miles received. It is about a survey from February 17 that was 100% complete and nothing was received for completing the survey. This company continues to Make an offer, gather data and fails to provide the promised miles. They fail to respond to inquires and deflect the question on why the promised miles are not provided. Their response originally received is typical and completely not relevant to the question. 
Sincerely,
[redacted]

To whom it may concern,We apologize for any inconvenience caused. We have sent the member an email to ask for more information about the surveys being questioned and reported. Rest assured that we will assist the member towith best efforts and high priority.Thank you for your patience.

To whom it may concern:We sincerely apologize for any inconvenience this issue has caused the member. To better assist, we have now contacted the project manager of the survey involved in her complaint to inquire about the status of the $65 reward. We will definitely contact the member immediately...

as soon as we receive an update from the project manager. We are treating this complaint as high priority.Thank you for your patience and understanding.

To Whom It May Concern:We apologize for the inconvenience this has caused. Unfortunately, our Accounts team found that the member created multiple accounts which is a violation of our Terms and Conditions. However, we have given them a chance to select which account to keep and reactivated...

the [redacted] as advised under Ticket#[redacted].Thank you for your understanding.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

To Whom It May Concern:We sincerely apologize for the delayed reply. Someone from our support team has directly emailed this member to assist in their account issue. To expedite the process, we suggest replying to our email. The member may look it up on their inbox with Ticket#[redacted]....

Thank you for your understanding.

To Whom It May Concern:We are sorry if the member did not get a reply soon. However, we can confirm that the account issue was already escalated to our Accounts department for re-evaluation. The member may refer to our correspondence under Ticket[redacted]. We apologize for the...

inconvenience.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

To whom this may concern:We will no longer consider reactivating [redacted] membership nor allow him to join or participate in any of our other survey sites (i.e. [redacted], and others). His membership has been terminated for violating our Terms and Conditions....

As stated in our T&Cs, we reserve the right, without notice, to suspend and/or terminate a member's use of, access to, and/or participation in our panels if they breach or violate our terms. You may refer to section 19 of our T&Cs here for more details: [redacted]We will however consider sending a [redacted] payment to [redacted] worth his remaining point balance of 80 Opinion points ($8). Please allow 7-10 business days to receive an email confirming the [redacted] payment has been made.Thank you.Kind regards,[redacted]Respondent Relations Specialist

This in reference to Revdex.com Complaint Case ID no. [redacted], regarding your terminated [redacted] membership. As your membership can no longer be reinstated, we can only opt to pay out your remaining balance of 17 Opinion points (worth $1.70) via [redacted]. In order to proceed, please let us...

know which [redacted] email address to send the payment to. Thank you. Kind regards, [redacted] Respondent Relations Specialist [redacted]

Complaint: 1[redacted]
I am rejecting this response because: for one, within minutes I wrote to the Revdex.com asking them to allow me to change my previous response. I had just woken up and was thinking of the complaint I filed the night before with [redacted]. I did not "unsubscribe" from [redacted]. This is a blatant lie on the part of SSI employees. All of my accounts with their services have been cancelled by this company in response to the many complaints I have filed against them, as I have done nothing wrong. They know this. They at very least owe me the money I had in each of those accounts, which is nine from [redacted], nineteen in [redacted], and I had another ten on the way from a diary survey through [redacted]. I do not believe they are within their legal rights to close my account because I have utilized the Revdex.com. They are only giving some ridiculous nonsense story about not knowing why my accounts have been closed to buy themselves time until the time frames of the Revdex.com system have run out, so that they can appear to have tried their hardest to work on the issue. They are SCAMMING ME
Sincerely,
[redacted]

Complaint: [redacted]
I am rejecting this response because:I have heard back from Survey Sampling International ONLY ONE TIME (last Friday June 30th), but after that, I have NOT heard anything from them since. Typical...they leave me hanging on a string.
Sincerely,
[redacted]

To whom it may concern:After reviewing [redacted] we see he has not only been credited for surveys he completed, but for surveys he screened out of as well. Our [redacted] users are automatically credited as low as $0.10 per screen out. If our support reps see the...

user spent a significant amount of time in the survey before getting screened out, they reward the member with extra credit as goodwill.From 2/1/2016 to 5/13/2016, Andy Kroll has received $6.40 in total for 52 surveys he screened out of. Within the same period, he has received a total of $42 for 42 surveys he completed. If he has any further questions or concerns, he may reach us at helpdesk@[redacted]app.com.Thank you.Kind regards,Susan E[redacted]

To Whom It May Concern:We apologize for the inconvenience. As stated in our Terms and Conditions, we can only allow 1 account per person and 2 accounts per household to partake in our surveys. However, we will contact our Accounts Department again for the reevaluation of his account. We will get...

back to him as soon as the final assessment is completed.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. However, Opinion Outpost has a lot to work on with their customer service as well as how they treat those who do these surveys. We shouldn't be misled, lied to or in a lot of cases, completely ignored. That is not good or ethical business practices. Had I not stood up and demanded action be taken and filed this complaint, I doubt very seriously if Opinion Outpost would have responded. There are far too many complaints where they don't respond at all.
Sincerely,
[redacted]

To whom this may concern:Apologies for the delay in responding. This is to confirm that [redacted]' SurveySpot account is still active and her point balance is still in tact. If she is having problems accessing her account or surveys, she may email [redacted] or...

give us a call at ###-###-####. Our phone line is open any time between 9am and 5pm U.S. ET, Monday through Friday.Kind regards,Susan E[redacted]Respondent Relations Specialist

To Whom It May Concern:We are sorry for the delayed reply. We understand how frustrating this must be to our member, but for security reason, the account was deactivated because our automated system detected a potential account breach. For this reason, one of our support team emailed the member to...

verify some account information to help us examine this activity. The member may look up on their inbox for Ticket#[redacted].We hope to hear from them soon. Thank you for your understanding.

To Whom It May Concern:We are sorry if the member did not receive the reward for the special survey he participated in. Additional incentive offered by the clients we are running the survey for will only be paid out if the survey is fully closed. Survey responses are carefully reviewed to ensure...

that respondents provided quality data for research purposes as outlined in our Terms and Conditions.Moreover, we are unable to locate an account with the name and email address provided in this complaint. We would like to ask the member to send an email to the panel helpdesk where he registered his account with and we will investigate it further. We apologize for the inconvenience.

Literally moments after I rejected the letter you sent me from Survey Sampling, I received an email from IPOLLL inviting me to a survey. I was able to login to both sites, so evidently I have been reinstated although there was no communication from them indicating that. I was able to have the...

26.30 that was owed by IPOLL sent to my [redacted] The other account only has 1.40 in it, and the threshold is 10.00, so I will not be able to collect. I will charge that to live and learn.   I will accept this as closed.   Thank you very much for your help with this! I believe if not for your involvement, this would not have occurred.   [redacted]