American Service Pets Reviews (%countItem)
American Service Pets Rating
Address: 103 Palm St, Newport Beach, California, United States, 92661-1212
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My name is Bill Gambardella and I am a retired Fire Battalion Chief from New Haven Ct. I am a recent customer of American Service Pets and I have to say that ASP is one of the most professional companies I have ever dealt with. As a Recently retired Fire Chief, Customer Service is what my profession was built on, I have done it my entire life, so when I say that ASP is second to none, I mean it.
Everyone I have ever talked to in their company has been not only kind and courteous, but extremely knowledgeable when it comes to their product. I would highly recommend American Service Pets to any family that requires and or is in need of their product.
William Gambardella
Thank you so much for your kind words, Bill. We are so happy to hear that you had a pleasant experience with our team. We strive to provide the best service possible and we are ecstatic to know that we have met your expectation. Thank you for being valued customer with us.
The service we got was great! Very professional and quick too. The documents were available right online right away. And all paper documents and items I purchase sent out right away. There was plenty customer support, if I had any questions or inquiries about the order and documents. There were very helpful and I would recommend them to everyone who would ask. They made the process very simple and hassle-free. I actually thought it was going to take much longer, but it was worth every penny we paid! I’m happy and my dog Jake too dog ??!
Thank you for your kind words, Maya. We are here to serve and so glad we were able to help you with any question you may have. Should you have any further questions in the future, please do not hesitate to reach out to us.
There are quite a few companies out there offering ESA letters. Most are questionable at best. American Service Pets is fantastic. The process is quick, easy and your letter is written on your therapist’s letterhead (something you don’t get from some of the other companies.). American is really a breath of fresh air.
Thank you for validating the relationship we have with our doctors, Denise. We know it is important to have real, licensed professionals viewing applications and this is something we truly pride ourself on. We are so happy you had a wonderful experience.
I have a certified Emotional Service Animal for the last 8 years. It was time for my renewal letter and a friend recommended American Service Pets.com. They were very caring and prompt in getting back to my online request. Having gone through this process before, I was familiar with the requirements for the airlines. I couldn't give American Service Pets. com a higher recommendation. My forms arrived on time and were completed professionally.
Thank you for trusting us with your renewal. We are so very pleased to know you had a great experience.
American service pets helped me get what I needed to keep my pup with me!
So great to hear, Mikeling.
I appreciate the services offered & the ability for more help. Especially contact with doctor. Love having Buddy (Lab mix) with me as often as possible. So grateful.
Thank you for sharing your experience with us, Elisa.
American Service Pets really cares about the emotional needs/connection with our pets.
I checked out other sites and was not comfortable that their pricing was all inclusive or of what products their pricing included. With ASP I didn’t have those worries. Highly recommend.
Thank you for your feedback! We are so very happy to hear you had a good experience with us and your doctor.
American Service Pets satisfied my needs in obtaining my documentation. I was grateful that they followed up with me to ensure I had no further questions regarding the process.
Christine, thank you for sharing your experience. Should you have any questions in the future, please do not hesitate to contact us!
I was so happy to find American Service Pets! I registered two of my dogs and then went back to register another dog for my daughter. The services are awesome! I was happy to hear an excited customer service rep on the phone who helped me thru the whole process. It was so easy and so much fun to register my pets and my grandpet. I got an email of my services and then within 3 days got the registration. I moved into my apartment with the certificates that were emailed and my daughter moved into hers with the email certifications. It was a blessing to have people with great and awesome customer services to help me save $1000.00 on pet deposits that I would never get back it also helped my daughter save 500.00 on a pet deposit that she would never get back. Our dogs are emotional support due to our illness and them being our babies what funds I spent at American Service Pets was pennies compare to all I can use my certificates for. In case of a disaster we can take my pets with us because they are all registered. Thank you American Pets Services for being here for us!
Wow! You were so impressed your registered not only your ESA's but your daughter also? Thank you so much for supporting American Service Pets! Please let us know if you or your daughter ever need any additional assistance!
The entire team at american service pets have been amazing! They not only responded to my needs & concerns, but they did so in an expedited way. I certainly recommend american service pets to everyone. A special thanks & shout out to the team for loving our pets!
We are very proud to hear that we expedited your concerns and needs and handle these things for you in a timely manner! Thank you for sharing your experience with the American Service Pets Team!
I’m in Missouri and took the test on July 27th and here I still sit waiting for my letter. They have tried to get ahold of the doctor and haven’t heard back from them. I’m a Navy veteran and need this letter to be able to get housing, the main reason for me getting the letter. I sure hope they get it figured out.
Hello Mr. Hendrick, we are very sorry about your experience. We have issued a refund in full to you because of this situation. We are also working on another solution for the future. We will reach back out to you when we can facilitate your request for your state. Again we are very sorry about your experience. Thank you
American service pets helped me get the help I needed and allowed me to keep my fur baby!! Thank you american service pets, quick, easy, and affordable.