American Service Pets Reviews (%countItem)
American Service Pets Rating
Address: 103 Palm St, Newport Beach, California, United States, 92661-1212
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The staff is great and try to be as helpful as they can be. Unfortunately tho my doctor note and everything I purchased is not legal in Texas. So I’m of if 12,00 dollors and 120 is from America service pets. The company I think has good intentions but strong look into your state before purchasing. I don’t think I can get my money back. I’m out of money and know I have to make the hard choose to get ride of my animal or be out of even more money and have a break of lease on my name. Every state is different and my apartment has put me throw hell in back for just a straight no. So please look into your state and talk to your landlord to make sure you understand everything you need before purchasing anything.
Great company with excellent service. I have been a client for 2 years and was referred to them by another happy client. Wish I found them sooner.
I just got an email from this business saying that many reviews left here are “fake”, reviewers are not real clients, the virus is not real (I embellished the virus thing to be funny), and asking for my help. Sounds like a certain politician we are familiar with.
Additionally, the email said, if I am one of the first 25 to show “love”, they’ll “love me back” with a 25 dollar *** gift card. Simply put, much like the gift card you can’t use anywhere - their ESA letters aren’t worth the paper they’re written on. Soooooo! If you want to pay a few hundred bucks to have a worthless piece of paper - go for it. Shamefully, I gave them a shot as a tool of urgency, then I got “served” by the business entity that I forwarded it to but eventually got all I needed through my MD. Buyer Beware!
Yes, they’re going to reply and refute any negative impact to their business, as it impacts a “shell” boutique money maker. While they’re within legal confines, one can deduce that legal and ethical are 2 entirely different things in this day and age in Texas and most definitely Louisiana - where they’re based.
American Pet Services has made it possible for me to travel with my ESA dog which is truly a blessing. I am a C-Suite consultant that carries an enormous amount of responsibility. Having the ability to travel and meet clients all over the nation with my dog to support me is invaluable. American pet services has made every effort to certify my dog and my need for his companionship with their mental health professionals. They have prepared letters for all of the airlines that I travel with so that I may travel with ease and meets all the requirements that each airline demands. American pet services has been a dream come true. I am very grateful for their assistance with respect to my ESA dog. I strongly recommend American pet services to anyone who values and requires the support of their service animal.
I too was Denied they kept my money had similar experiences to others in the Revdex.com complaints would give no stars.
This company was amazing get the animal set for ESA purposes. Everything was done quick and in a timely fashion and we are so appreciative for them. We highly recommend using this company. Completely legit. I don’t know why I’m seeing scam company remarks. But we never had a issue and we recommended to a friend and they did not have a issue either.
I am not sure why I got denied at renewal. I have been clinically been diagnosed by another doctor with no problem.. theres not even a second review chance.
Great Company! Made it very easy to understand. Recommend it highly
Very professional, timely and compassionate.
Love what they stand for and displaying that in the community. Thank you for doing what you do for us animal lovers, advocates , trainers and pet parents!
I have to say that this was the most efficient and easiest process for me. I’m someone who relies on my pet to get me through some difficulties here and there and American Pet Services really came through and made it so much easier for me! I’ll forever be grateful and will continue to use their services !
I received my ESA paperwork quickly and was pleased with what I received. The price is a little high, but I got everything I needed and wanted from them! Definite recommend.
I asked for a review because the letter I received didnt seem real and I havnt heard from any one I registered two dogs
Hello,
If you need help reviewing your documents, please contact us by phone for quick assistance . We are happy to help you with your concerns.
Please bear in mind that the Revdex.com is a third party platform and that your request for a review on this platform is not the best method of communication with American Service Pets.
For the fastest responses and assistance, please call us. If you prefer to email us, you can send your inquiries to *** .
Thank You.
So I bought a puppy from a private seller for 800$ and he used this pet transfer service. They want me to pay extra for a container that cost 1500$ and said they will reimburse me. This website is a scam. Tell everyone you know.
You have mistaken us for someone else. We are a service that connects patients with doctors in their state. We have nothing to do with pet transfer service or selling of any pets.
My letter was denied because in Texas they require an ongoing therapeutic relationship between the person seeking an ESA and the therapist that writes the letter. Customer service was helpful and tried their best to help me out but at the end of the day it wasn't what my building needed.
I doubt I'll be able to get a refund (haven't tried yet) but I guess that was my mistake for not looking into it. Make sure you know the ESA rules in your state. If you really want an emotional support animal, typically all you need is a letter from your doctor or therapist (no official registration or anything) so I highly recommend that instead. Also when I tried to call the therapist that wrote my letter it sounded like the same voice from customer service... Just saying.
Hello, we are truly sorry for the issues you are going through. I would highly recommend you file a complaint with the HUD department. The letter you received from the therapist in your state has been accepted by thousands of other landlords or management groups. We did go ahead and issue a refund to help satisfy you from a customer service standpoint. We hope you do receive the support you deserve and need. Thank you.
This company tells you they can certify your animal as an emotional support animal but their "certification" is false, and the "certificate" they send you even says that its only good as a backup to an actual certification.
We have refunded your full amount of payment. Please allow 3-5 business days for this to reflect in your account. Thank you.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards
This website is a SCAM! Do not do it they will just take your money! I paid almost $200 to register my French bulldog and was denied for no apparent reason but they keep your money even after denial. Now I have to take this site to court to receive my refund. I repeat DO NOT GO TO THIS SITE IT IS NOT A REPUTABLE SITE! THEY WILL STEAL YOUR MONEY!
Hello, I apologize for the distress you have felt through our service. We are in no way a scam. We have matched thousands of patients with licensed doctors in their area for over 3 years now. You were assigned a licensed doctor in your area and did not receive the outcome you were hoping for. The doctors we work with take their role very seriously and complete a full evaluation for every patient. This ensures that we are not a scam and in fact do take the laws seriously. In this case, you spent $165.78 and were given a refund of $140.78. The only portion not refunded is the $25 doctor evaluation fee. A doctor must be paid for an evaluation, they can not only be paid if you are happy with the outcome. I would hope that you could correct your statement in regards to the scam and as well as us taking your money. You were refunded on 8/3/20. Have a great day.
Total scam! Fake Dr and fake license number. All the reviews are fake as well
Received my fake letter and I also paid for hard copy which I never received.
Beware of this fake website American Pets .com
I am out over 100 dollars
If it's too good to be true..it's too good to be true
Stay away from these fast ESA letters
Hello, I am sorry you feel as if you have been scammed. I can assure you we are in no way a scam and have helped thousands of happy patients connect with real, licensed doctors, in their state. You placed this order over the phone with one of our representatives and she has reached out via email as well as phone call to help resolve the concerns you may have. I will also point out that fake reviews are illegal and we would never stoop to the level and risk our great name. If you would like to return one of our several calls or emails, we are standing by at (888) 877-0019 M-F 9AM- 5PM CST. Thank you and I hope you have an excellent day.
I received the confirmation email regarding my certificate being sent out, but I have not heard any information on the ESA letter from a doctor and I cannot find out how to receive that letter without resubmitting/repaying for the certificate.
Thank you for reaching out and the 4-star review. We love our happy patients!! After speaking with you over the phone a minute ago, it looks like you have everything you needed and are in good hands and happy with our service. If you have any questions in the meantime, please do not hesitate to call us at 888-877-0019. Have a great day!
So, I got scammed.
The Psychiatrist license number was used for someone else.
The phone number is a 800 number
The address is not even a building.
And the “doctor” is not even real.
This is a scam.
And now I can’t even call. I Will be disputing this charge.
Hello, We are very sorry for the inconvenience, however, we have located your account and have reviewed the notes, which state your landlord was giving you some issues, but we have completed the reasonable accommodations form to try to assist you in your landlord's process. I can confirm your doctor is licensed and actively practicing within your state. Please give us a call if you are still having trouble,for further assistance 888-877-0019 Monday-Friday from 9am-5pm CST
I was very pleased with the timeliness of all the materials after I placed my request. I received all material within 2 weeks. I would highly recommend American Service Pets, they delivered on all promises. I give them 5 STARS
Hello! Thank you so much for your kind review! We are happy to hear we have met your expectations! We are ecstatic you choose American Service Pets for your emotional support animal needs, please let us know if there is anything else we can help you with!