Alumni Support Center Reviews (%countItem)
Alumni Support Center Rating
Address: 2030 Main St Ste 1300, Irvine, California, United States, 92614-7220
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Agent is very helpful and patient. Made the process easy to go through and kept me well informed.
It has been a wonderful experience working with Alumni Support Center. They have gotten me on the right track with my student loans.
Hello Samantha and thank you for the review!
Alumi Support came along just in time. On a fixed income I was burried with student loan debt and told time after time my particular loan did not qualify for any assistance programs. Alumni Support helped me to finally get into an afordable repayment program thank you.
Thank you Michael! We have been working for you since Oct 2018 and will continue to support you!
Alumni Support Center has been Awesome!!! They have helped me with my student loan payments and made them affordable for me and are always willing to help with payment arrangements if “life happens”
Thank you Robin for the positive review. We strive to give our clients the best experience each and every time. Thank you for the positive reinforcement!
I don't think that they are a scam. I was able to successfully consolidate my loans through them. The reason I went through them, as I take my car to a mechanic (to fix the issues we always need an expert). They know the programs in and out and to be honest I didn't even know these programs existed until they explained everything clearly. My loans are now in IDR with a $0 payment. Yes, $795.00 isn't cheap but it is worth it knowing that this is being taken care of for you correctly.
Thank you, Jenny
You have been an angel.
Regards
Alex
Thank you Alex for the positive review! We are always in standby M-F 9am-5pm PST for your needs :]
I believe this company is a scam. They have taken serve hundreds of dollars from me posing as a student loan forgiveness company. I'd like to verify that they are not a legitimate business. The Department of Edcation feels the are not legit because it is not true that the loan is forgiven after 240 months.Thank you.
Hello, Client.
We are a legitimate company. We are a document preparation/processing company that focus on student loan repayment options.
Please note the program is very real. We do not know if you talked to a servicer (which is a private company subcontracted by the department of education, which multiple servicers are getting sued by the u.s department of education for not informing correct information, processing documents incorrectly etc ) or a u.s department of education official…(Which if you truly did, then im sure the information given to you would be more accurate).
We have provided a link for you to read about the program from a government website source (.gov). We also made it easier for you and snippet a part of the document to show you. You are always welcome to google about the program and will be able to see the legitimacy of the program.
Link for more information on the forgiveness repayment programs:
https://www.federalregister.gov/documents/2015/10/30/2015-27143/student-assistance-general-provisions-federal-family-education-loan-program-and-william-d-ford
You are always welcome to call us at *** and a representative will answer your call Monday-Friday 9am-5pm PST. Please give us a call and let the representative know about your situation and we will rectify/satisfy any concerns you have as we cannot do anything on the Revdex.com but respond to your complaint.