Alumni Support Center Reviews (%countItem)
Alumni Support Center Rating
Address: 2030 Main St Ste 1300, Irvine, California, United States, 92614-7220
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It’s been a great experience working with them. It was simple and didn’t take long.
Thank you to all of the staff at Alumni Support Center. They were patient and they were able to answer my questions and respond to my emails in a timely manner. I am very grateful for them.
Today I spoke with your representative K Johnson. I have spoken with many student loan forgiveness specialists from different programs, however NEVER anyone as informed, forthcoming, insightful, understanding and accommodating as Mr. Johnson.
This representative helped me not only lower my initial few payments for when I am ready, but also guaranteed the fact that he would keep me up-to-date on any changes in so far as laws concerning the handlings of both federal and private student loans. I could not ask for more!!
For a long time that I’ve been tried to talk to someone about my student’s loan and the people kept hanging up the phone on me. They Don’t even listened to what I am saying. So, finally today someone so kind and respectful listens to me today and resolved the problems of my student loan for me.
I’m so great full for Robert who’s answer the after Angel hang up on me.
So thank you Robert, for your patient this company needs more mindful people like you
He was very clear and patient, I am grateful for this service
I have to say that this company is WONDERFUL! Alex and Jessica really were helpful and they answered any and all questions that I had. They made sure that all my documents where there and on time. They also have an affordable payment plan. I highly recommended this company and I greatly appreciate all their efforts in helping me!
I’m great full of the ability to stay on track and be helped with renewals every year ...
Thank to Angel I am now able to get my credit back on track I am so grateful for them
Kevin did a great job answering questions!! He was efficient and respectful.
Matt was helpful,polite, and very knowledgeable abouy the process. I was surprised by the benefits that were available to me and wish customer service had more talented agents like Matt. I work for a leasing company myself and this interaction definitely made my day. Thank you sir.
I was skeptical at first, but Ethen Miller & his Associates helped by getting the best repayment option for me, and their continuing support alleviates any future worries.
Jeffrey was the one who dealt with my case. Honestly, I had so many questions, I had called him so many days in a row. He was very knowledgeable, pleasant and made everything easy to understand. On top of that, the program/institution actually helped with my finances and I can finally get my life back on track now that these loans aren’t going to haunt my every day life like they used to. Thanks Alumni and thanks Jeff.
I just want to thank God for Matthew, because earlier today I was notified that I may not never be going back to school, but thanks to Matthew set me up for this program, I will be going to school March 2020.????????
This institution helped me get the best repayment option that I am so grateful for the service. No words can describe this is one of the best company.
Jacob *** was a pleasure to work with and brought me so much comfort in this process! Student loans can be overwhelming and scary- but this is so helpful! Thank you so much Jacob!
Working with Jeff *** has been a pleasure. Easy to get the support I needed and to complete the process. The payment plan is fantastic and was so simple to get started with
Everyone that I have had to deal with have been so very helpful. Easy to get papers filled out and questions were answered that I had.
Jake was very helpful assisting me to get signed up to get my student loans considated and set up payment plan to repay my student loans
I had no idea what I was signing up for when I initially called. Then a support member name Jacob *** was able to help me in my time of need and was very helpful and knowledgeable of my student loans and how to apply for other programs thanks to him I Bay get my tax refund this year. You're amazing and thank you.
I recently talked with these people about my student loans and didn't even know the Navient had been doing things wrong. Had no idea that there was a law suit against them. But I called the number and talked with Frank and within an hour he took care of things for me. This guy is such a professional person and would recommend him to anyone needing this help. I also spoke with Christian along the way but I dealt with Frank on the call. I am so glad that I called this number back because I thought it was just another crazy call from bots. Thanks you so much Frank and every thing is done and will wait for any other correspondence in the future. You guys and gals are great