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Alumni Support Center

2030 Main St Ste 1300, Irvine, California, United States, 92614-7220

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Alumni Support Center Reviews (%countItem)

If I could give better than 5 star rating, it would be done!!
Jeffrey T is the most AMAZING specialist I have ever encountered.
I was with Titan Prep before I got with Alumni and was VERY dissatisfied with their service. Jeffrey went above and beyond to help me with my every need and assisted me with information that educated me on my road to get my student loan back on track after the disaster that resulted from my short time with Titan Prep!
Jeffrey, you and Alumni deserve
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Great team to have working for me. Always there to snswer amy and all questions.

Very helpful!!!!! Can’t explain how much they help me out on my Student Loans.

Alumni Support is a “life saver”. I was drowning in student loan payments and my call to them
Changed my life. Now my payments are significantly lower, their client care team communicates with me and advices me whenever I need to renew my annual payment plan with fedloan. They are easy to talk to, efficient and knowledgeable. Thanks Alumni Support!

I am super happy with my reps I have! They're informative with my account and they are very helpful with my financial situation. Thank You very much for your immediate action on my behalf. Y'all are AWESOME!
J. D.

This company started out making me very nervous because of having to pay them $166 a month for 6 months and then $29.99 a month for 20 years to forgive my student loans, but Matthew Cervantez assured me that it was not a fraud so I trusted him. Then I heard from NelNet and they told me that Alumni Association was a fraud, so I came on here and read the reviews of both companies and I found that Alumni Association have far more positive reviews so Im sticking with them. Matthew is great at answering questions and being helpful I think Ive made the right decision.

Alumni Support Center Response • Jul 01, 2019

Thank you Cindy for giving us an opportunity to help you with your student loans and also doing your own research! We will make sure you are will taken cared of and have made a good decision.

This company really helped my son with his debt and also got him out of default. They are a legitimate service. Jenny Chen was awesome to work with. She is so pleasant and always got back to me immediately when ever I had questions.

Matthew with ASC was amazing! He was thorough and informative. A couple of years ago I was misled and ripped off by another company. Drowning in student loan debt, Matthew provided me with complete information and encouraged me to ask any and all questions of him. He stated that ASC would prove to be the kind of reputable agency I was looking for. The detailed information allowed me to properly vet his company and with direct contact information I could get any residual questions answered. A month later, after signing paperwork and joining the program, I called Matthew again. He responded quickly and immediately provided me with the information needed.

I have been plagued with calls from these companies and ASC has been the only one to provide me with the support and assistance I needed.

Honestly, if I am going to pay for this type of help, ASC is the only company I would trust and recommend. Ask for Matthew. You won't be disappointed.

Alumni Support Center Response • Jun 14, 2019

Thank you for the compliment Julie. Matthew will be informed. We take pride in the work and trust our clients have in us!

Very friendly and helpful staff. Special thank you to ***. She helped me and made me feel secure about her company was doing for me.

Alumni Support Center Response • Jun 14, 2019

Thank you! We are here M-F 9AM-5PM PST. We strive to hold our clients hand through the whole process smoothly so you can feel assure and comfortable throughout the whole process.

As a child of immigrants who had to figure out university and loans on their own, the process of postgrad duties can be overwhelming. I was fortunate enough to be referred to ***, who helped lift a huge weight off of my shoulders. I am thankful that such agencies exist to help students navigate the world of loans and make one thing in life less stressful. Thank you so much!!!

Alumni Support Center Response • Jun 14, 2019

Thank you! You are correct. Student loan programs can be complicated and overwhelming. We are glad that we could provide value to you!

Matt was very informative and helpful. I really appreciated him taking the time to help me.

Alumni Support Center Response • Jun 14, 2019

Thank you Lunette, this feedback will be passed on to Matthew!

Jeffery and his associates were wonderful helping me through this process. He has kept in contact with me throughout this and finally had been successful! Thank you all so much!

Alumni Support Center Response • Jun 14, 2019

Thank you for the feedback! We strive everyday to provide excellent service and your feed back is what we look forward to :]

Really appreciate the time and efforts ASC spent getting my loans out of default! Thank you!

The folks here were great help with my student loan. The process was quick and painless, which I appreciate greatly. Melissa was particularly helpful and walked me through the steps. Now I have one less thing to worry about.

Alumni Support Center Response • Apr 23, 2019

Thank you ***! We strive to provide excellent service as quick and painless for everyone as possible :]

They are helpful and respond right away with all my questions especially Katy. I'm so happy I found them.

I appreciate the team for helping me with the entire process, I like how the team communicate and respond and reply to the email in timing matter. Thank you for getting me back on track.
Thank you

Katy was very kind, helpful and patient with me when I needed help getting my information set up.

Alumni Support Center Response • Apr 22, 2019

Thank you Chris for the feedback on our agent and company. This compliment will be shared with Katy.

Very reputable company!

Alumni Support Center Response • Apr 22, 2019

Thank you for the compliment Jacqueline!

They said that they wiuld apply to get my student loan reduced and then they beat their own expectations?? My loan was reduced from $215 a month to $32 a month

Jeffrey T and the whole staff has been amazing every step of the process.

Alumni Support Center Response • Apr 22, 2019

Thank you for the review ***.
We appreciate the review!

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Address: 2030 Main St Ste 1300, Irvine, California, United States, 92614-7220

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