WWVA

Complaint: [redacted] ToTo I am rejecting this response because: nevered showed to me that they cared about my problems with the carJust tried giving me hush money Sincerely, [redacted]

Thank you [redacted] for purchasing your classic car from WorldWide Vintage AutosWe are sincerely disappointed that you are not 100% satisfied with your purchaseWorldwide Vintage Autos sells over cars a year and is one of the top classic car dealers in the nation.We received an email from *** upset that it was not filled with gas but nothing else If there is an issue with the vehicle please contact your salesperson and we can discuss it.We take pride in "over disclosing" our cars, it is possible that buyers don't have the same expectationsThis is why we do the following; i)Have an on site, full time, mechanic staff; ii)include over pictures of said vehicle and its known faults in our advertisements; iii)take and show a detailed video of said vehicle; and iv)encourage in vehicle inspection PRIOR to purchasing.In regards to this specific transaction, you are aware, all of our vehicles are sold “As-Is”, Where-Is” with all faults known/unknown and with no implied warranty as per the original advertisement listing and all of the legal [redacted] dealer documents you have signedWe are happy to provide an additional copy of these documents if you do not have them available to you

Dear Revdex.com, [redacted] and I have spoken on several occasions He explained to me that he was frustrated that the parts he bought for the motor were incorrect because the motor was from a different year than originally thought We agreed to send him $to compensate for the restocking fee that he was charged by the parts company He said that would be just fine so I sent him a letter to review and sign After that, [redacted] changed his tune and said that we needed to replace the motor We are not willing to do that as the motor in the car runs great and he knew exactly what he was buying as he came in person, drove the car, inspected it and then decided to buy it All of our classics are sold with no warrantyIn good faith we agreed to pay for most of his parts restocking fee.Worldwide Vintage Autos does our very best to describe the vehicles we sell with accuracy The vehicles are of vintage nature and in most cases we have not done the restoration work Therefore, we encourage inspections of all of our vehicles [redacted] did come and inspect his car before purchase and knew that the sale was as-is.We would be willing to increase our offer to $to show good faith in this matter.Regards, [redacted] Sales Manager

Complaint: [redacted] I am rejecting this response because: WWVA arranged for the vehicle to be transported.WWVA contracted the transport and conducted the loading and final inspection.The hardtop would not have come off during transport id fastened correctly.WWVA is responsible for this damage and should accept responsibility for the damage.The vehicle remains without a top to prevent further damage from the weather Sincerely, [redacted]

The vehicle left in excellent working order with top secured as seen in the photos and outlined in the bill of ladingWWVA is NOT a shipping companyThe contract was between Mr [redacted] and [redacted] Mr [redacted] has paid [redacted] directlyWe are more than willing to assist with filing a damage claim with the shippers insurance if desiredAll necessary documentation has been provided

Complaint: [redacted] I am rejecting this response because:There has no proof the car was ever inspected or due diligence to prove the car was as advertisedBases on observations made by my mechanic the was was never inspectedOr, it was and all issues invited I want proof the car was inspectedI never received any inspection documentsOr , documents to prove the engine on had miles Prove itThanks, *** Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

This issue has been resolvedWWVA has bought the vehicle back from the client, please see the attached settlement agreement

WWVA is working with [redacted] again to come up with a solutionAs discussed with ***, WWVA is will to $14.9K outright repurchase; $15.9K trade credit towards other inventory; $compensation for repairs.As a reminder, the vehicles was purchased months ago today (purchased 10/11/2016) and was reviewed, driven and inspected by [redacted] prior to purchasingAs stated in the advertisements and legal [redacted] documents"The information contained in this ad is solely for convenience The description is an opinion only and should not be considered a complete description of any or all faults; it may not be relied upon nor taken as fact or otherwise a representation or warranty of any sort Please note, we did NOT build or restore the vehicleVehicles are sold AS-IS, WHEwith all faults known/unknown and with no implied warranty."

Complaint: [redacted] I am rejecting this response because:WWVA sent an email with photos stating that the vehicle was being inspected prior to loading on the carrier.With proper inspection and preparation by WWVA the damage could have been prevented.This was not the fault of the Carrier WWVA suggests allowing WWVA to handle the shipping.WWVA should uphold their contract to furnish and deliver an acceptable white hardtop for this Chevrolet Blazer OR arrange for the vehicle to be returned to WWVA and refund all monies.Thank you, [redacted] Sincerely, [redacted]

[A default letter is provided here which indicates your acceptance of MediationIf you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] ,and find that Mediation is necessaryI would like to know the cost Regards, [redacted] ***

Complaint: [redacted] I am rejecting this response because:first of all I have not found a rebuilt motor for less than 1500dollars and that does not include labor and why should I have to pay anything on the motor when you advertised it as a rebuilt and that's what I payed for.second of all having the original motor in this truck does not add value to it because there is not a lot of original things on it like wheels,mirrors,exterior paint,bench seat,steering wheel etc.I am willing to resolve this matter if you give me 1800dollars refund to cover the motor cost and eat the labor Sincerely, [redacted] ***

Complaint: ***
I am rejecting this response because: I purchase vintage cars monthly for buy sell and trade, and never had a transaction so deceptive as this, my concern is the lack of effort from the business to even try to reconcile the situation, which leads me to believe with so many complaints, this can not go on and continue to happen to others.
In response to the standard template reply from worldwide vintage auto, that they use for any negative complaint that makes it to Yelp, as only some do, (as you can see th template response as all the responses online are the same except for a few word changes, as you can see on this one with the word "negotiated" IDiffer t don't) minus the part of them addressing that steering and clutch was mentioned, but the other items including the blown motor being the biggest item, even though stated the mileage was miles on motor, "and it ran great" the truck didn't even runthen Changing the ad after complaining, ( we saved and printed ad) it is also that anyone has reached out to my self, or my attorneys who sent two letters both email, as well as certified, to both dealer and attorney, so again, no one has or tried to work with us or reconcile the very claims made in selling this vehicleThis has now moved to C.Oand I will keep everyone updated on the outcome of this eventMy advise is look deep into this dealer before a purchaseI have found several people in similar position on some message boards, we are now engaging them and will update the outcome
Sincerely,
*** ***

WWVA and *** *** have come to an agreement on this issue and it has been resolved

Complaint: ***
I am rejecting this response because: The statements or rebuttal from World Wide vintage is not accuratetheir attorney has not responded to both email and certified letters to this issue from my attorney yes the vehicle was sold as is as most used cars or vintage cars are, that does not give World wide vintage auto the right to misrepresent vehicles in print, as well as online sale, and many detailed conversations with the salesmen ,to say the vehicle ran fine when it left is a complete statementthe radiator was torn to shreds, and the delivery person stated they "had to jump the car and it was smoking like crazy" when they loaded it, world wide vintage auto stated in the ad under what they call "full disclosure" that the wipers were missing, and the truck had no seat belts, or mirrorsupon further discussion with the salesman at my request I had asked him to drive it and give me his opinion, after all I was dealing with a expert named *** who stated he owns vintage cars and is an expert collector and doesn't need the money from this sale, "this job is my hobby for the love of cars" and only other thing he noticed was that the clutch was "sputtering " and that there was some steering issue, but a simple fix to tighten the steering box or repairing the box (common in these trucks) and his boss would negotiate this in price. The Major facts are they stated the car had miles on it, had full functioning 4xare complete statements the motor needs to be replaced, the drive shaft is missing from the truck! car experts over looked this? gears in the transmission do not work these are major, major issues that are thousands of dollars in repairs, not to mention a list of other obvious items that anyone would notice, not being able to get in and out of the car because there is not door guts or mechanism, you must crawl in through the tail gateand passenger door window is missing.so bottom line is this is what world wide vintage auto considers full disclosure ? blown motor, but stated miles on the motor, blown transmission, and thousands of dollars in other repairs left out of ad, many phone and text conversation from a "car expert" again to reiterate no one has reach out to me or my attorney for any sort of reconciliation, NO ONE has called or offered anything, I will continue to keep all posted.
Sincerely,
*** ***

The consent form is attachedThis is clearly a template that WWVA uses when finding itself in the midst of a dispute with an unhappy customerI'm not willing to sign a summary of events that isn't trueIf WWVA is willing to amend the agreement so that it reflects the true happenings, I will be willing to review, and, if found to be an accurate representation of the events, sign
Complaint: ***
I am rejecting this response because:
Sincerely,
*** ***

We are more than happy to discuss the issues with *** *** *** vehicle We have contacted him to help him through our complaint process but he has not returned the forms we sent him or attempted to contact us since our last email to him We want to make sure MrStJohn his happy with
WWVA.We take pride in "over disclosing" our cars, it is possible that buyers don't have the same expectationsThis is why we do the following; i)Have an on site, full time, mechanic staff; ii)include over pictures of said vehicle and its known faults in our advertisements; iii)take and show a detailed video of said vehicle; and iv)encourage in vehicle inspection PRIOR to purchasing.In regards to the specific vehicle you purchased, you did not see the vehicle or have it inspected prior to purchase as encouraged in our advertisement: “We encourage inspectionsWe disclose known defects and imperfections but we are not youPurchasing a vehicle is very subjectiveCome visit our showroom in *** **, we would love to meet you in person!” As you are aware, all of our vehicles are sold “As-Is”, Where-Is” with all faults known/unknown and with no implied warranty as per the original advertisement listing and all of the legal *** dealer documents you have signedWe are happy to provide an additional copy of these documents if you do not have them available to you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Complaint: ***
I am rejecting this response because: I do not believe the dealer fully disclosed all known problems with this vehicleIf, a mechanic did inspect this car that makes the ad complete fictionAny mechanic worth his salt would have seen these problems in some case deemed the car unsafe to drive.
Sincerely,
*** ***