Viral Style, LLC

I ordered a Ladies T-Shirt from this Company, the sizing was quite off so I contacted the Company and explained the problem...........I really loved the look's of the T-Shirt about "Grandma's and their Grandchilren" very cute..................but the sizing was way off! I had ordered a size XXL and it was like a Ladies Medium............which after washed would be a Small..............the Company was very gracious and said I could send back for a "Full Refund", which I did! If the sizing ever improved I would order again!

Gentlemen

Product arrived and expectations met.

An Especial thanks to Gabrielle who was a big help through the process.

Look forward to doing business in the future.

[redacted]

There was an error in shipping a product. At first I was worried never having worked with this company before. However, they were quick to fix the problem and reship it to the correct address and polite along the process.

Received a very prompt response. Would definitely do business with this company again!! Very positive!!

The customer service person was very helpful and fixed the typo I made when entering my email address.

Poor quality of shirt, design was not even close to what was ordered. Shirt was supposed to be a ladies fitted thsirt and I received a unisex shirt. Customer service gave me a runaround till it was past the allotted time to return the shirt. Shipping the shirt took almost a month from when I orders till it was received. Will never order from them again.

We got our shirts yesterday and they were just what I expected. I had some technical difficulty when placing my first order and Viral Style went out of there way to help me get it corrected. I have a grandchild with an illness that we have lots of t-shirts in support of, but the Sensory Processing disorder that her brother has not been one that we have found t-shirts for. His face lit up last night when he saw the shirts. Thanks so much to Gabrielle for making this such an easy transaction!

Ordered three shirts on October 3. 2016...after 3 weeks I tried to contact the Viralstyle representative via email because each time I called there was a high volume of callers - probably asking where their orders were! I e-mailed Viralstyle, just like they asked me to, a total of three times. I finally got a chance to call and leave a message - 3 times over the next week and NO one returned my call! I finally left a message stating that I was going to dispute the charge on my credit card stating that I never received the three shirts. Miraculously that same afternoon I received an email stating that the shirts were going to be printed and shipped out soon! Well, here it is November 1st and the three shirts have not arrived! There is a tracking number and it states that the shirts have been shipped. I would never order anything from this company again. Lets hope that the shirts arrive before 2017!

I ordered two shirts and it had taken over a month for them to mail them to me. I bought them for Christmas presents and they just barely got here. I also ordered the shirts in the same color and I got one in the blue that I wanted and one in black. Also they had very poor customer complaint response. I am very disappointed in this company and I will never use it again and I strongly urge that no one uses it. They are not worth the money at all. The Shirts are all Gilden 100% cotton shirts. They are not as high quality as they claim them to be.

Ordered a hoodie, paid upon placing order, waited over a month , got the hoodie, it was the cheapest quality you could imagine, not looking fwd to washing it, absolute rubbish, gonna have to put it down to experience but please don't order stuff from these thieves

I HAD A GREAT EXPERIENCE WITH VIRASTYLE. I ORDERED A CAT NECKLACE,
STEFFAN WAS A GREAT HELP, VERY HELPFULL AND KIND. WOULD ORDER AGAIN. I AM PLEASED.

I purchased a tee shirt from Viral Style - the quality was excellent and it was exactly as advertised. I had an issue with delivery which was the fault of the post services in the UK but Viral Style were very helpful in getting it resolved. Excellent customer service.

After loosing my order completely and nothing getting done about it. I called the company and asked why I hadn't gotten my order yet. Was told that they would get right on it and let me know once they had found something. After I talked to Steffan M. and was told that the order had been messed up, Steffan emailed me back and stated that the order was being remade and would be sent to me once it had been remade. I received it in the mail this last week and they did an excellent job turning something bad for their company into good where I got my product and have shown the hoodie that I ordered to all my friends and they wanted to know how they could get stuff like this. I let them know how great this company really is. Thank you!

I just received my second t-shirt in a different color. The service has been excellent and when I had a question I received a prompt response. I will definitely order from Viralstyle again. I would like to send a special thank you to Ryan A.
Great job!!!!!

I have to say working with the customer support has been very easy. I had an issue with an order and they promptly jumped on it and getting me a new shirt printed and shipped out to me. I had a couple questions along the way and I was promptly answered on everything I asked. Great customer service!!

Great shirt. Love it. Really friendly contact. Percet. will order again :-)

very good customer service. great experience

excellent I had a problem with my order I sent an e-mail to the company and a very mice man answered my question very promptly he is STEFFAN M. I would like to let you know I would be happy to use you firm again as I believe you are a reliable business I can't thank you enough for your help [redacted]

I have to admit I was a little skeptical about ordering from here due to all the negative comments, but I gave it a try and have to say, the kept me informed every step of the way in regards to my order and I was quite happy. I did have a minor issue that was resolved immediately upon me contacting them. The girl Gabrielle that helped me was an absolute sweetheart. Very kind and helpful. I would definitely order from them again.

I was very pleased with quick action of my refund... The best customer service ever..