Viral Style, LLC

This issue I had was taken care of in a timely manner. I haven't received my product yet to comment on that yet

Hi, I have had a lot of live chats that I would say turned into trainwrecks...BUT your Nahom D was amazing! He was informative and to the point of my questions . There was no guessing on my part as to the answer of any of my questions. I'm sure all of your live chats are just as good but i'm glad he answered and because he answered ALL my questions clearly you have a new client!!! [redacted]

I am a ms person and really like this shirt and would be proud to wears it to show it to others

I love the website for simplicity, pleasing and very easy to use. It has a lot of tools to create and manage my products. I am learning as I go along, but the live-chat and email correspondence services are very helpful. I give this company's customer service an A, especially Frankie F., who really took his time to help me solve my issues. He shows care to my problem and really go through with his words with follow ups and resolutions.

My issues were wrong product being sent (mistake in order fulfillment) and inconsistency with material (2 different brands were being used for different color with different sizing standard, choices of the material of the shirts limited). My issue with material I learned later that it is not in their total control or mine. The company model is like a broker for various printers, which may not be in your local area. They have a list of information on the shirts being used, but sometimes due to stock, you may get a different one. You get to monitor the creation and selling progress of the tshirts, but not after they are being sent out to print as far as changing delivery time. The first two campaigns I set up was processed and sent out to customers quite fast, within 7-10 days. But the last one took a bit longer. On this note, Frankie helped me checked on the printer regarding my order and hope to nudge them on delivery (the orders were time sensitive). My customers got the shirts just in time :)

Viralstyle got excellent customer service and communication. Great website and dashboard features. But if you would like total control of the materials or in a hurry to get the items then it may not be the best choice for you or go with a local printer where you can be hands on.

I love my tee :)

I ordered a sweatshirt from Viral Style and after realizing it didn't fit, I reached out re: return policies. Viral Style was quick to respond and agreeable to a full refund upon receipt of the product. I mailed it off and in less than a week I received an email that a full refund would be credited to my account. I am very happy with the speediness of their response.

Hi great product once process was explained I received my great looking jumper in Australia. Very happy with it. Highly recommended business regards Jamie

I am very pleased with the service I received from Viral Style. I received my first tee shirt and found it to be of excellent quality and nicer looking than the picture on line. The only problem was that they seem to run small, so I wanted to order some larger ones. I contacted their Customer Support and got an answer right away from Kris T. She was very helpful and friendly and gave me the link needed to place my additional order, which I have just done. I have never ordered from Viral Style before but will not hesitate to do so in the future. I is a pleasure to do business with companies that offer such excellent service- something that is sorely lacking nowadays.

Do not order any thing from them. They will take your money & you'll never hear from them or receive your item!

I am VERY HAPPY with my business/ordering experience with Viral Style, and pleased with the 5 items that I had ordered and received. I would definitely do business with them again. Also, had quick and detailed response to my emails that I had sent to them.

After over one year of ordering a sweatshirt but returning it for larger size I never received it. I thought Virastyle was possibly a scam and decided to give up pursuing a refund. I finally (a year later) decided to contact them to see if it were possible to get the exchanged size and thanks to their wonderful customer service they still had record of my purchase and return! My sweatshirt is being sent out again!Thank you so much Virastyle!

Absolutely worst customer service ever. I placed an order in Oct 2014, received the wrong size finally a month later. I then spent another $11 to ship it back for an exchange. They received the return Dec 10th and I was told thru email me replacement product was on the way. After checking, I was given a bad tracking number & then sent several emails before being promised to be contacted by management. I have emailed them every few days since & placed several calls, leaving several messages with no response except for a couple false emails promising to contact me. Here we are 3 months later and I still do not have my product. Do NOT order from this company, complete rip of!

This business is very easy to deal with. Awesome customer service.

My T-shirt arrived in the Uk in good time. Is everything I hoped it would be, quality, fit and print are all great. I am now set up for Dave Grohl's visit to Wembley in June this year!!!

Great follow up and service.

I'm really satisfied with services and when I contact them they answered right away
Thank

I had good service and good quality product.

Dylan was lightning quick and all through out friendly in his service! His diligence has my deepest gratitude! Keep up the work!

This was a great purchase for me , and I love my shirt and would recommend this site to everyone!

I love my Oakland hoodie, it's really warm and since I live in Oklahoma it's needed. Not easy to get my Raiders things without going to the mall. It was only a few days that I received it in the mail, and yes my children are jealous. All I can say is thank you thank you. This Okie loves her Oakland hoodie. I'm a fifty four year old disabled woman that can't get out to shop, so thanks again.