UFC Gym

I spoke to Amy and she understands that she did not fill out a cancelation form in accordance with her membership agreement until after the charges that she was charged were dueShe said when we spoke over the phone that she was going to not only pull the complaint but also stop by and pay the months of dues that placed she a chargeback on It is a day written notice to cancel, she did not provide that notice until last weekIf you have any further questions or need any additional information please feel free to contact me directly at ***-***- [redacted] and ask for [redacted] Thank you,

HelloI visited a location today and paid $for old disgusting and cold meals!! I am requesting my full refund and I'm done eating here HelloI visited a location today and paid $for old disgusting and cold meals!! I am requesting my full refund and I'm done eating hereBeen a loyal customer ever since popeyes opened up in my area! That's a very long timeI am so upset all of our stomachs are hurtingCold grease isnt goodPlease respond immediatelyI have my receipt also

Helis extremely unfortunate that this issue is being resolved through a third party company that has nothing to do with UFC GYMIt could have easily been handled with me, the ownerI have print screens that show that payments were refunded and that there was a returned item fee attached to her accountI have to pay this fee because it is with the collecting companyTypically this is a fee that is charged to my company and we recoup the fee from the memberObviously, this will not occur as she has cancelled I have also supplied a print screen that show that [redacted] had opted out of emails from us, thus limiting communicationThe final print screen shows that [redacted] was also refunded the original payment through her American ExpressI do have the documents that American Express needs to reverse the refund, which include a signed membership agreement, but rather than prolong this issue, I have allowed the refund from American ExpressWhen this is all said and done, I have lost $(returned item fee) to have [redacted] as a member for three weeksBuyers remorse is not a reason to involve the Revdex.com and again, this could have been handled faster and easier if she had contacted me.Thank you,Noelle K [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

Hello -- I'm not sure what happened here, but we don't have an employee named Alex, we never haveIs it possible you signed up at a different UFC a gym then transferred your membership to Scottsdale? I will continue to look into it

Just looked back on my records, it was Cory, not Alex, my apologiesHe texted me on November 25th (I still have all of the texts), a day after I first went in with a Groupon for drfitness classes that I never had the opportunity to useI signed up for a month contract the day after Thanksgiving as part of a Black Friday dealI even spoke with former trainer Jeffery W [redacted] recently, who recalled that my contract was for months, and months onlySomeone named Kevin responded to me on Yelp, stating that no employees contact clients through text but that is false, as both Cory and the manager Raul used text as the only form of contact I ever received from the gym

Revdex.com:At this time, I have not been contacted by 2nd Round KO, LLC regarding complaint ID [redacted] Should I write them a letter directly? I was contacted again by a collections agent and I told them this matter was in dispute.Sincerely, [redacted]

Revdex.com:At this time, my complaint, ID [redacted] regarding 2nd Round KO, LLC has been resolved The money will be reimbursed to me within the daysthank you so much for your helpSincerely, [redacted] ***

On June*, I joined UFC New City with a credit card payment of $ It is now October [redacted] and the gym has still not opened I tried to call the gym to see if I could get my money back and cannot connect to the phone number listed I tried calling the corporate offices but they only allow you to select between two choices - owning your own franchise or connecting to a gym near you I want my $refunded immediately

There is one more file, total, but I guess it only allows attachmentsThis is exactly what the sent meThere is no physical address on the statements, only city and phone numberWhen you see the attachments all I'm asking for is the Last Month's Dues that I paid up frontThey did charge me late fees for a total of $that they shouldn't have because of this whole mess that is their faultCan I add the late fees to the complaint? Also how can I send you the fifth Statement? Thank you [redacted]

I enrolled at UFC Gym in New City, NY on March [redacted] of I paid for the first and last month as part of a year long contractI paid them a total of 138.00, which was withdrawn from my bank accountI have a statement that shows the payment They were supposed to open in June of On June [redacted] - I received and e-mail that said they were still working on parking variances and would keep us updated On July ***, I received an e-mail that the variance was approved, but they had a day waiting period for appeal That was the last update I received I stopped by the site repeatedly after work, there was never anyone there, no construction, the space inside remained empty I tried contacting the main UFC Gym website, but three attempts were ignored I called the number on the card that was given to me by the guy who signed me up - Anthony D [redacted] - no answer, no response I finally found and contacted the same guy on Facebook, and after several attempts he responded H

Complaint: [redacted] I am rejecting this response because: I haven't received my full refundI was only refunded two payments of Regards, [redacted] [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason the complaint will be closed Answered]

Since this has been filled out, we have spoken via phone call and cleared up the misunderstanding that [redacted] had about the cancellation policyShe understands now that February was her last payment and that she didn't get emails like she had in the past because she opted out of getting emails from usI have waived the late fees and she will be paying the last month on the 10th of MarchThis has been resolved

I engaged in a presale of a membership to this gym on for $ This gym was supposed to open around the June timeframe and has not opened as of this complaint I have tried several times to recoup the dues paid, but there is zero communication from my correspondences (more than 3) There has been no communication from said business despite several attempts

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Numerous issues during our stay: no Internet as advertised, lock didn't work, coffee pot and fridge didn't work Many more issues that are outlined Harmony Beach Vacation June 11-17, We experienced numerous issues while there that were not resolved and the management did not seem to care These issues disrupted our vacation daily: (1.) Called on the first day because the Internet was not working This is something that you advertise and should be covered in the price of your unit On many additional days we called and was told someone would come out This never happenedWe had several people in the room that needed to work and could not due to the limited signal We ended up using gigabytes of data through our cell phone carriers that created an additional $worth of expense(2.) The fridge does not keep items cold, they were only cool and at times warm I reported this as well on the 13th when the office opened(3.) The coffee pot did not work and they brou

This gym has been the worst experience with a membership anywhereAfter only a few months into my month contract I was ready to get out! My monthly rate was supposed to cut in half after the contract was fulfilled but to my surprise I was charged the full amount of $When I tried to get my refund and cancel I was told after multiple attempts to even get a hold of someone that I could not get a refundThey would just give my next month free (their scam of a way to get you to stay)At this time I was hoping that management would change but I did go in to meet with the manager to cancelHe talked me out of cancelling promising a changeHe said that if I still decided that I wanted to cancel just get my form in before the 1st to avoid billing chargesWell, I got my free month and came in to cancelTo my surprise I was then told I would have to fulfill a 30-day notice AND pay months! First of all, I was upset with the day notice because the manager (***) told me just to get it in before the 1st, which I didBut, ALSO a second payment? Why would I need to pay months for days? I was so angry that I contacted the regional manager ( [redacted] ) to let him know the situationI am an honest person and would pay the month if I knew but I was told what to do and I followed those exact directionsThey told me that they were aware of the issues with the manager that is no longer employed but they would not help me in any waySo, I changed my credit card number so that they could not charge me any furtherAbout months later they somehow got a hold of my new card number (illegal) and charged me times! I went in the gym to explain my situation and they saw that my cancellation form was not even processed and they were relentless to refunding me the months plus a late feeI am so disappointed with the management and corporate staff of this gymWORST GYM! I now drive miles out of the way to go to [redacted] The staff is friendly, I feel valued, the gym is clean and the instructors are treated well which creates a pleasant environmentI will continue to warn all friends and family NOT to attend UFC Gym AhwatukeeYou will be scammed and stolen from

At this time, I have been
contacted directly by UFC Gym regarding complaint ID ***, however my complaint has NOT been resolved because:
[Your Answer Here]
Someone from the gym sent me an email on August *** asking to confirm my mailing address in order to send out the refund checkI responded Aug *** with my correct address however I have still yet to receive the checkI just sent a response back to the gym and am awaiting a response however the email was not delivered as apparently it is no longer valid
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Hello -- We followed our guidelines regarding freezing and cancelling her membership; the text messages she saved show that After that point she refused to follow our policies and that lead to her membership not being cancelled in a timely enough manner for her I do apologize that my
staff did not communicate with her quickly enough AFTER our guidelines were already explained to her Despite her claims there is no way she can drive business away from us; we have over 600+ happy members and unfortunately her experience was amazing but we do try to help everyone when we can We think that refunding her three months membership dues was more than fair and honestly feel slighted that after we did that she continues to review us so poorly on public forums

Numerous issues during our stay: no Internet as advertised, lock didn't work, coffee pot and fridge didn't work Many more issues that are outlined
Harmony Beach Vacation
June 11-17,
We experienced numerous issues while there that were not resolved and the management did not seem to care These issues disrupted our vacation daily:
(1.) Called on the first day because the Internet was not working This is something that you advertise and should be covered in the price of your unit On many additional days we called and was told someone would come out This never happenedWe had several people in the room that needed to work and could not due to the limited signal We ended up using gigabytes of data through our cell phone carriers that created an additional $worth of expense(2.) The fridge does not keep items cold, they were only cool and at times warm I reported this as well on the 13th when the office opened(3.) The coffee pot did not work and they brou