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Address: 300 Mcgaw Dr Ste 2, Edison, New Jersey, United States, 08837-3708
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I was with C Home Warranty for two years. After making 11 claims over two years, and having only two covered, I switched to Total Home Protection. They were cheaper and I was was fed up with not having claims covered. Within two months of having Total Home Protection, my oven went out. Made the claim in the afternoon, was assigned a tech the next morning who called shortly thereafter and set an appointment for three days later. He came out at the scheduled time, diagnosed the unit, and gave me a date when he would return to make the repair, which was two days later. He stated that he does the warranty work on the side, and had booked up his customers over the next two days. He came back fixed the unit, and it has not stopped working since. I placed three more claims over the next 7 months, ALL of which were covered. The customer service people are phenomenal. The technicians could be a little more timely, but they only employ 4-5 star rated technicians, which explains the demand for their company's services, unlike with Choice, who are in the habit of sending unlicensed technicians to the home. One came smelling like alcohol. Definitely never leaving Total Home Protection. They are everything a warranty company is supposed to be and more. It is rare to find a company that is upfront and actually cares.
Thank you for selecting Total Home Protection for all your home warranty needs. We know your time is valuable so we take feedback very seriously. Your feedback allows us to improve our business and promote the level of service expected from a trusted industry leader. Total Home Protection strives to be a top rated home warranty provider. We have an unwavering commitment to uphold our founding ideals to provide industry-leading home warranty products and exceptional services to the customers we're privileged to serve. We sincerely thank you for your feedback. If you have any questions, please contact Customer Service during normal business hours at 1-800-545-0402.
I put in a claim for my air conditioner..the claim rep was very helpful.
the repair company came the next day I paid them $60 and he told me the blower motor broke and he had to get the part. they came the next morning and replaced an $800 part and my co pay covered it all. This was a smooth easy transaction from a very courteous and professional company.
What amazed me was the didn't even make a mess and took away the old parts and it only cost me $60!! Thank you Total Home PRotection ...YOUR GREAT!!!
Thank you for selecting Total Home Protection for all your home warranty needs. We know your time is valuable so we take feedback very seriously. Your feedback allows us to improve our business and promote the level of service expected from a trusted industry leader.
Total Home Protection strives to be a top rated home warranty provider. We have an unwavering commitment to uphold our founding ideals to provide industry-leading home warranty products and exceptional services to the customers we're privileged to serve. We sincerely thank you for your feedback. If you have any questions, please contact Customer Service during normal business hours at 1-800-545-0402.
Total Home Protection was such a pleasure to work with! Very streamlined sales, Customer service and claims.
My AC unit had a problem, I called up filed my claim, within an hour I had a Tech appointment scheduled.
The Tecnician was very professional and took his time to diagnose the issue. He took pictures of everything he did.
The capacitor was the issue, Total Home Protection approved the claim and replaced the capacitor. All I had to pay was my Service Call Fee!
Had a great experience!
John Hansen
Thank you for selecting Total Home Protection for all your home warranty needs. We know your time is valuable so we take feedback very seriously. Your feedback allows us to improve our business and promote the level of service expected from a trusted industry leader.
Total Home Protection strives to be a top rated home warranty provider. We have an unwavering commitment to uphold our founding ideals to provide industry-leading home warranty products and exceptional services to the customers we're privileged to serve. We sincerely thank you for your feedback. If you have any questions, please contact Customer Service during normal business hours at 1-800-545-0402.
Excellent service my AC broke there was a technician out to fix it with a few hours
Thank you for selecting Total Home Protection for all your home warranty needs. We know your time is valuable so we truly appreciate your feedback. Your feedback allows us to improve our business and promote the level of service expected from a trusted industry leader. Total Home Protection strives to be a top rated home warranty provider. We have an unwavering commitment to uphold our founding ideals to provide industry-leading home warranty products and exceptional services to the customers we're privileged to serve. We sincerely thank you for your feedback. If you have any questions, please contact Customer Service during normal business hours at 1-800-545-0402.
I want to thank your recommend your company and thanks you for the great service. My drain got clothes up and even though it was a few days after the hurricane a plumber at our rental unit In Florida the next morning and fixed the issue for our copay! Thanks for the excellent service.
Thank you for selecting Total Home Protection for all your home warranty needs. We know your time is valuable so we take feedback very seriously. Your feedback allows us to improve our business and promote the level of service expected from a trusted industry leader. Total Home Protection strives to be a top rated home warranty provider. We have an unwavering commitment to uphold our founding ideals to provide industry-leading home warranty products and exceptional services to the customers we're privileged to serve. We sincerely thank you for your feedback. If you have any questions, please contact Customer Service during normal business hours at 1-800-545-0402.
I had a great experience with this company. just had my A/C fixed, the technician was prompt and professional. overall very satisfied. total home protection also gave me a great rate on my premium, much better than my previous company.
Thank you for selecting Total Home Protection for all your home warranty needs. We know your time is valuable so we take feedback very seriously. Your feedback allows us to improve our business and promote the level of service expected from a trusted industry leader.
Total Home Protection strives to be a top rated home warranty provider. We have an unwavering commitment to uphold our founding ideals to provide industry-leading home warranty products and exceptional services to the customers we're privileged to serve. We sincerely thank you for your feedback. If you have any questions, please contact Customer Service during normal business hours at 1-800-545-0402.