The Root Seller

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
The forms I received, signed, and sent back were for a warranty company that differed from the Security Plus warranty that was "sold" to meI went to the dealership and met with Scott C***I signed forms with him for the Security Plus Nissan warrantyNow I am awaiting payment.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

the part is beng shipped to the customer today. Bod d*** will email her a *** ** tracking number so she can track the package

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]If the rebate was taken off the list price, great, but I would like to have a refund for the tire and key warranty which I do not need or wantI was made to believe I had to use it with my rebateThat's incorrectIf the vehicle has been registered since the *** of June, why don't I have paperwork to show that and a proper sticker for my windshield? If the registration was rejected why do I even have plates on the car? My complaint still stands $750, my registration, and my title
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved.I received the part today, as well as an email from LegacyThank you!
Sincerely,
*** ***

WE WILL BE CUTTING HIM A REFUND CHECK TODAY FOR 700.00Randi R***

THE CHECK THE CUSTOMER IF REFERRING TO IS FOR THE CANCELLATION OF HIS SERVICE CONTRACT PLUS SALES TAX.THE TIRE AND WHELL WARRANTY HAS NOT BEEN CANCELLED BECAUSE THE CUSTOMER MUST COME INTO THE DEALERSHIP AND FILL OUT AND SIGN A WARRANTY CANCELLATION FORM FOR THE TIRE AND WHEELTHE WARRANTY COMPANY
WILL NOT CANCEL ANY CONTRACTS WITHOUT IT.PLEASE TELL THE CUSTOMER TO COME TO THE DEALERSHIP AND PROCESS CANCELLATION FORM WITH MIKE R***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I've been out of the country since August *** and returned todayUpon my return I still have not heard from Tom C*** after numerous attempts to contact himMy sales rep, *** *** has contacted me asking for a photo of the damageAlthough I sent him a photo in June, I plan to send him another photo on Monday.I hope to have the issues resolved once I contact himI will update my complaint if the issue is resolved.Kind regards, *** ***###-###-####
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

THIS CUSTOMER HAD THEIR DOOR DRAIN BACK ON AUG *, FOR NO CHARGE FROM USSHE CAME BACK IN AGAIN WITH THE DRAINS CLOGGED FROM DEBRISACCUMMLATING FROM TREE LEAVES, BRANCHES AND DIRT IT TOOK OVER AN HR TO CLEAN OUT ALL DOORS OF THIS DEBRISTHIS IS A MAINTNANECE ITEMNOT WARRANTY OR
ANYTHING WE DID WRONG. THE CAR IS A AND IS OUT OF WARRANTY AS WELL

WE SPOKE TO *** AT ***. SHE SAID ONCE THE PAYMENT HAS POSTED TO THE ACCOUNT THEY WILL AUTOMACTICALLY SEND A LETTER TO THE CUSTOMER

THE CHECK WAS NOT CUST WHEN SHERIN FIRST SAID IT WAS.IT WAS MAILED TO THE CUSTOMER FRIDAY, MARCH ***. AS FOR THE KEY, THE SECOND KEY WAS GIVEN TO THE CUSTOMER BY THE SERVICE DEPT ON MARCH * , AND WAS TOLD SHE NEEDS TO GO TO AUDI TO GET IT PROGRAMMED PRIVACY ISSUE THAT AUDI WILL NOT CODE IT WITHOUT HER. THAT WAS TAKEN CARE OF ON OUR REPAIR ORDER# ***

THIS CASE WS TAKEN CARE OF. OUR CHECK#: *** SENT TO *** IN THE AMOUNT OF 1163.97.YESTERDAY.*** ** TRACKING NUMBER *** *** *** Randi R***

We have and continue to invite the consumer to make a service appointment and leave the vehicle for a full inspection and diagnostic evaluationAt that time we will endeavor to contact the Nissan factory representative and request its expertise.Thus far the claim that the vehicle gets poor gas
mileage has never been demonstrated nor have any of the complained of conditions ever been duplicated.As such the dealership continues to request that the vehicle be inspected by the dealership

THE GENERAL MANAGER, THOMAS C[redacted], HAS BEEN IN TOUCH DIRECTLY WITH THE CUSTOMER TO RESOLVE HER ISSUES

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have...

determined that my complaint has NOT been resolved because:

I would like a letter of satisfaction from Nissan with a correction made to my credit report.  This has negatively impacted my credit since April. Thank you,[redacted]
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

THE CAR HAS BEEN AT WESTBURY CHRYSLER AWAITING TO DO THE RECALL. CHRYSLER HAS A BACK ORDER ON THE PART. THE CUSTOMER WAS SPOKEN WITH YESTERDAY BY OUR SERV ADVISOR SHELDON. THE CUSTOMER DOES HAVE USE OF OUR LOANER CAR

OUR CHECK [redacted] IN THE AMOUNT OF 282.86 IS BEING MAILED TO THE CUSTOMER TODAY

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

[redacted] HAS BEEN IN OUR DEALERSHIP AND HAS RE SIGNED A NEW CONTRACT.HE IS ALL GOOD TO GO.PLEASE CONFIRM WITH THE CUSTOMER

THE REGISTRATION WAS SENT TO [redacted] 3 DAYS AFTER THE DATE OF SALE BUT REJECTED.  IT WAS RE SENT TO [redacted] AND HAS BEEN REGISTERED ON JUNE [redacted].THE CUSTOMER REQUESTED THIS COMMERCIAL VEHICLE TO BE MODIFIED FOR PERSONAL USE. THIS REQUIRED THE DEALERSHIP TO BRING THE VAN TO OUTSIDE VENDORS TO INSTALL A...

SEAT AND A SPECIAL WINDOW WHICH IS WHY THE CAR WAS NOT RECEIVED BY HIM THE SAME DAY AS HE SIGNED THE PAPERWORK.HIS REBATE WAS APPLIED TO HIS SALE OF THE CAR. ITS LISTED ON HIS BILL OF SALE.THE 2 WARRANTIES HE IS SPEAKING OF ARE NOT FOR SPECIAL KEYS, ITS FOR KEY REPLACEMENT IF HE SHOULD LOSE OR BREAK HIS KEYS. THE REPLACEMENT KEYS FOR THESE VEHICLES ARE EXPENSIVE.THE TIRE WARRANTY IS FOR DAMAGES TO A TIRE IF IT IS UN REPAIRABLE AND NEEDS TO BE REPLACED. AS WELL AS THE RIMS OF THE VEHICLE.

here is the back up for case#: [redacted] The customer was well aware of the charges as you will see by the email exchanges between the customer and our cashier.He also sent us an authorization to charge his credit card.Let me know if you need anything else.Randi R[redacted]Legacy Nissansee...

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