Tate & Kirlin Associates

Review: Tate & Kirlin Associates placed a collection account on my credit report without notifying me that they were collecting on account # [redacted] I wasn't given the opportunity to correct the matter before it was reported on my credit report. Further, I do not even recognize this collection account. I sent debt verification letters, and no one has responded to me.Desired Settlement: I would like account # [redacted] deleted from my credit report and provided the opportunity to correct the matter if the account is verified to be mine.

Business

Response:

WE RECEIVED THIS ACCOUNT FROM OUR CLIENT adt ON 10-04-11. OUR INITIAL LETTER WAS SENT ON 10-07-11. WE RECEIVED A LETTER FROM THE CONSUMER ON 2-20-2013 AND HAVE FORWARDED TO OUR CLIENT. THERE HAS BEEN NO CONTACT ATTEMPT SINCE 10-7-2013 AND WE ARE REQUESTING THE REMOVAL FROM THE CONSUMERS CREDIT REPORT AS OF 2-27-2013.

THE CONSUMER CAN CONTACT ME DIRECTLY AT [redacted], THAT IS MY DIRECT LINE.

Review: On October 20, 2014 I received a notice of collection from Tate & Kirlin Associates. The debt listed - Account # [redacted] Client # [redacted] - is NOT A VALID DEBT. This is nothing more that harassment and this company has numerous complaints against them regarding similar behavior / practices.Desired Settlement: I am requesting the following: 1) that this information/reporting be removed from any of the three credit reporting agencies, 2) that Tate & Kirlin close this file, and 3) that Tate and Kirlin never contact me again!

Business

Response:

Tate and Kirlin Associates received this account in our office on 10/02/14 from our client [redacted]Tate and Kirlin Associates does not report to the credit reporting agencies for this client, they do their own reporting.Tate and kirlin Associates has placed the account in cease and desist staus as of 10/28/14 and will return the account back to our client [redacted].

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Regards,

Review: I have called them and attempted, three times, to get proof of my payment for a debt a never even knew I had. They merely tell me what the debt is, they will not provide me with written proof of the payment (legitimate written proof) or proof of the debt. I have asked them to email, mail, or fax me PROOF of the payment and proof of the original a debt and they say they simply do not do that. They gave me a comfirmation number and told me that it was proof enough along with my bank statement. This is unacceptable to me. I did my part and paid them in FULL but they can't give me proof of that?

I am a senoir citizen and I feel like I've just been had! I hear about this stuff happening all the time and I never thought I would get swindled but I believe I did.Desired Settlement: I want to be refunded for this payment until I can see who the original creditor was and have the chance to make sure I actually owe this debt. Emailing me proof of the debt, with a letter head and paid in full notice will be acceptable but they have already stated that they do not do that.

Business

Response:

We received this account from our client [redacted] LLC on 8-16-2013. The consumer paid $384.00 on our web site on 11-14-2013 by credit card. We have a 10 day wait policy on credit card payments before sending out a letter stating the account is paid in full. However the consumer called on 11-20-2013 requesting the letter be faxed. We faxed a letter on 11-20-2013. Also, by this complaints request we refunded the 384.00 back to the consumers credit card on 11-22-2013. We hope this information is helpful to you and the consumer

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.

Regards,

Review: I am a Major Victim of Identity theft - I got an ID alert today from my provider and was shocked to see that there is an [redacted] account on my credit report. I contacted [redacted] - could not verify any info; because the account is obviously not mine. The service was somewhere in pennsylvania, I live in the [redacted] ohio area - I asked for a supervisor at the collection agency and was hung up on twice.

Police Report on file for ID theft.

This account does not belong to be, therefore cannot be collected on -Desired Settlement: REMOVAL FROM CREDIT REPORT AT ONCE

Business

Response:

6-5-14Dear [redacted]:I am writing in response to your E-mail; which was received in our office on 6-5-14 with reference to the above captioned consumer.Our client [redacted] assigned this account on 4-2-14. We are sorry to hear about this matter. We have read and understand the consumers worry and concern. We will notify our client of the consumer’s complaint and concerns. We will cancel collections attempts on this account today 6-5-14. We will also submit a request to remove the negative reporting on [redacted] credit report. Please allow 24 to 48 hours for the negative remark to be removed. I do not see anywhere on our system where the customer called into our office. [redacted] can call me directly if he wants to my information is below. We hope this information is helpful to both your office and the consumer.Thank You

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Regards, [redacted]