SwingJuice

Revdex.com: I have yet to receive the refund that he is saying that was issued. My bank account has never been credited for the refund. I...

have emailed Mr. [redacted] stating this multiple times. He may have processed the refund on his end, but it has NOT been completed in my account.  
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].. 
 
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or...

resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
I have only received one of my two ordered items and have not seen a refund process through to my credit card account.
Regards,
[redacted]

Hello, The customer order has shipped/been received and the full refund has been issued for the order.  Let me know if you have any questions. [redacted]

Hello, The customer was shipped all of the items order and a refund was issued.  Please let me know if you have any additional questions. Thanks again. [redacted]

Hello, We have been in contact with the customer and are working to get this resolved.  [redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or...

resolve my issues and/or concerns in reference to complaint # [redacted]. 
The merchant has made zero attempts at contact since responding to Revdex.com. Even though they stated they were working towards a resolution there has been no communication. 
Regards,
[redacted]

Hello, A refund has been issued to the customer and the exchange item is in the process of being issued. Please let me know if you have any questions. [redacted]

Hi [redacted], Hope all is well.  Please let me know if you still need assistance on this issue, feel free to contact me [redacted] Thank You. [redacted]

Hello, We have been communicating extensively with the customer and have offered a resolution to the problem and the customer accepted including extra good in addition to his original order.  Let me know if you have any additional questions. [redacted]

Tracking for the package is as follows [redacted] Tracking[redacted]
 Refund has been processed and can take up to 15 Business Days to process.

To whom it may concern,We have a complaint against our business that went previously unanswered. It for a customer [redacted].  We have communicated with the customer, refunded his purchase and sent the missing item to him.  Let me know if there are any questions.Thanks again.[redacted]...

[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference...

to complaint # [redacted]. Please add your rejection comments below. The company offered to check into the incident and get back with me. They never contacted me again after 2 weeks. Curious as to how much they have ripped people off for over the last year. Company should be shut down. Have time to send emails and create social media posts advertising for products they obviously can't deliver but can't respond to emails of customer complaints. Legitimate complaints. 
[If you are rejecting the business's response please enter your rejection comments here.]
. Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or...

resolve my issues and/or concerns in reference to complaint # [redacted]. . They sent my "items" with tracking and I only received one shirt with no other coming after that. I messaged the business and they had no answer as to why I only received one shirt. Also they told me I would receive my refund in 15 days and that has yet to be fulfilled. 
 
Regards,
[redacted]

Hello,We have reached out to the customer as we had not heard from her previously.  We have offered a solution to the issue and have sent her product.Let me know if you have any additional questions.[redacted]

Hello, We have just reached out again to the customer to see how we can resolve this issue.   [redacted]

Hello, The order has reshipped to the customer.  Here is the tracking number.  Please let me know if there are any questions. USPS TRACKING # [redacted]  [redacted]