SwingJuice

Hello, We would like to help you resolve this issue, please contact me at [redacted]. [redacted]

Hello,We are in the process of shipping the missing item from the customer's order.  This will ship on 6/16 and should arriving to the customer within 3-5 Business Days.  Please let me know if you have any questions.Thanks. [redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that...

by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
 
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].  
 
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the...

business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
 Hi I am writing to reject the response on my claim [redacted]. The company said they responded to my original complaint by refunding my money and sending me the product 3 weeks ago. I reject this response because they did neither and I never heard from them again. This has been going on since October 2016 and this company obviously does not know how to deal with their customers. I would like a formal record of their failure to response on file. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response submitted by the business and have...

determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
 That is correct... we have been in contact since March 4th when I returned the 3 shirts and provided them tracking for those items. Never once have I received any credit or any shirts in compensation for the returns. I've been getting the run around for almost 6 months and lied to about the refund as well as shirts being sent out. I have asked multiple times for a receipt or proof of a credit being issued as well as tracking information for the shirts that they promised shipped on numerous occasions.  I have an entire conversation from [redacted] Messenger (since they don't return emails from their Customer Service email) dating back to early January when I had to track them down to ship out my initial shipment for over a month... all the way thru the present where they've promised the refund as well as more shirts for the trouble and have still failed to deliver on all of it over 5 months later. I would be happy to provide the entire conversation -  Would still love to see the proof of credit issued and/or tracking showing delivery of items sent for all of the time and trouble I've had to deal with this. Honestly can't even believe that this is an issue and that they just haven't made good one the refund and what was promised multiple times. Can't wait for them to reply.
Regards,
[redacted]

Hello, The Customer was fully refunded for the purchase. [redacted]

Hello,We have reached out to the Customer to try and resolve the issue.[redacted]

The customer items have been as well has been given a FULL refund.  Both has been communicated to the customer.

Hello, We have fully refunded the customer and have sent the items ordered.  Let me know if you have any questions. [redacted]

The Customer was shipped her item and has been FULLY refunded.  Refunds typically take 7-10 Business Days to appear.  Both has been communicated to the customer.

Hi [redacted], Hope all is well.  If you are still having an issue please contact me [redacted]. Thank You. [redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. . 
 
Regards,
[redacted]

Hello, We are in the process of refunding the customer and ensuring the customer receives the shirts.  Let me know if you have any questions. [redacted]

Hello, [redacted], Please contact me directly so we can sort out what's going on with your order, I can be reached at [email protected]. Thanks. Jon

Hello, We have contacted the customer and issued a Full Refund of the order.  Please let me know if you have any additional. [redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not...

satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].  
 While the actions are acceptable, neither has been done at this time. I have yet to receive a refund or a replacement.
Regards,
[redacted]

Hello,The customer has been delivered their merchandise and a full credit has been issued.  Please let me know if you have any questions.[redacted]