Our order WNXXXXXXXXXXX was cancelledWe used gift card for the orderThe gift card refund was never issued Our order WNXXXXXXXXXXX was cancelledWe used gift card for the orderThe gift card refund was never issuedWe contacted fraud dept to prove that we used a valid gift card to make the purchaseHowever, since the order was placed over three months ago, the address on the order is no longer validWe tried to request an update on the address to get th refund to current addressOur request was denied by Randy [redacted] Since the order was placed by YXI LLC on behalf of me, we requested the gift card to be mailed to YXI LLC's addressOur request was deniedIf that's not a possibility, we are hoping that the refund to be sent to my current address at [redacted] - [redacted] XXXXX Or just email us an egift card to the account email Please do not issue refund to the old address on orderIt's no longer valid
Ordered online in BG for about weeks and it was in process through the whole timeFinally the order was cancelled without an email to inform me Purchased in BG online and got X Purchase Date: 09/17/ Details: This is a gift that my boyfriend buy for meSo the billing address is not the same as shipping'sBut it is a GIFT! The order was in process for weeksAnd I once online chatted and the customer service said that the order was under review, just copy&paste words Yesterday I checked my account and found out the order was cancelledHowever, I never got an email to tell me the cancelationIt was cancelled in a silent way...hehe To conclude, It is a horrible experience to go shopping on BG! And never want to be a member
Shoes cut my feet only wore them for 20mins On 12/30/I got a these extremely expensive shoes as a gift loved the shoe but when I put them on I was only able to sustain them on for minsThey cut my feet up and got soresWent to the store the following day and they did not want to exchange the shoe for a bigger size.Or anything they could see that the shoe was cleaerly still in new condition since I could not wear itI asked to speak to the supervisor and she couldnt help me with these very expensive shoes that I could not enjoy.It is upsetting that such a big company could not assist me with this issue expected better customer service the supervisor would not even let me show the shoe Item name Jonatina Embossed Red Sole Christian Louboutin Jonatina Embossed Red Sole Sandal $ Online Inquiries: NMF19_X3VWVStore Inquiries: #XXXXXXX
Charged for shipping that should be free I was charged for shipping that was supposed to be freeAfter they failed to deliver previous orders , they want on to break down the final order (that I cancelled due to poor customer service) into shippments and charged me for shipping that was supposed to be freeVery unethical company, I regret ever trying to make a purchase with themI want a full refund
Horrible customer service! I will no longer patronize this business! Both of my orders were cancelled despite being told that the item was in stockThen when I called in to get the rep's ext, who told me that the store was holding the item, customer service refused to give me her extensionHer name was Melissa and she told me verbatim that a store in Massachusetts had the bag in hand and would hold it for meThis is the second order that was cancelledOne from 3/and the other from 3/It felt like I was being discriminated against when I was simply trying to make a purchase
I'm a Neiman Marcus card holder and I'm not going to be purchasing anymore from this storeFirst of all, after I placed my orders online and received my confirmation number, I waited for days and did not receive a single update on my ordersSo I decided to call to see why I hadn't received shipment notificationsI was told there was a "flag" on my orders which would delay shipmentThen I was promised that once it cleared and my orders were ready for shipment, they would be expedited free of chargeWell, no one there had the common courtesy to inform me of this delay in shipment due to this "flag" on my order until I picked up the phone to callThen they promised that they wouldn't charge me for the expedited shipment however, when I checked my statement online, they had charged me for shipment on each merchandise that I orderedI had to make several calls to online customer care to remove the shipment feesThey finally did after calls Secondly, my orders qualified me for a $gift card based on their online advertisementWhen I received an email notifying me of my gift card, it showed that I was only getting a $gift cardI contacted Neiman Marcus and the rep informed me that they made a mistake and that I am suppose to get a $gift card Some of the items that I had purchased online showed that they qualified for a $gift cardSo, the whole time, when I was placing my orders online, I was thinking that I will be getting one $gift card for those selected itemsWhen I questioned that to the rep I was in contact with, she informed me that I needed to spend $to get the $gift cardThat was not clear on their online websiteThey were providing advertisement, by making customers like myself think they were going to get a $gift card if they were to purchase one of those selected merchandises with the "$gift card" advertised right below the image of the merchandiseI have sent emails to this rep, and she said she would notify another department about my concerns yet I have not heard back from anyone You would think a business that's been around for such a long time would treat their customers with respectInstead, they cause unnecessary stress and inconvenience to their customers
Neiman Marcus Last Call advertises discount sales that advertise everything is included but fails to disclose certain items are not eligible I originally tried to purchase a Rolex watch from Neiman Marcus, Last call online and received a promotional code that stated 50% off everything, however when I attempted to check out I received an error message that the item was not included in the saleToday, the company has an online ad on yahoo which reads "40% off everything" however doesn't honor that when it comes time to check out this is clearly deceptive and advertising
The company ran a promotion offering free refills on perfume purchased and refuse to honor the deal despite me showing them the receipt and the offer In I purchased an expensive perfume under a deal from Neiman Marcus that said that once the perfume was over, they would offer a free refillWhen I showed up at Neiman Marcus, they refused to honor the dealWhen I spoke to the store manager, he said he would get back to me but he never didHe clarified that it might have been a mistake on their part but would need to look into it
Neiman Marcus refused to give $giftcard with valid purchase of over $in August I made a purchase of 1082.36(before tax) which was eligible for AUGUST NMAUG GIFT CARD eventHowever, I contacted Customer service after receiving last item and asked for the $Giftcard, they refused to give me $and instead they were only offering $100, I told them I would return all items in that order because it was not worth it without the GC, and I was told due to company policy I could not return anything after daysThis is CHEATING the customer and this is FRAUD! My last item was delayed not because of me, and just because it was delayed for more than days, I was not even able to return any other item after they refused to give me the Gift cardIf disputing is not working here, I will dispute through my credit card for the whole purchase
I was offered a 10% off coupon due to a service issue and now they will not honor it I placed order LCon the LastCall.com site on 1/6/ After waiting almost weeks for it to ship I emailed customer service to inquire what the status was After days of no response, I canceled the order Then the next day I receive an email telling me their records show it was canceled I wrote back and said of course it was canceled I waited weeks for shipment and another days for a response to my inquiry How long was I supposed to keep waiting? In response I received an email saying I could take 10% off a future order There were no stipulations on the offer and no instructions on how to redeem it I sent an instant message asking how I was supposed to redeem it and they told me to just have the agent reference the notes on order LC Yesterday I placed order LCfor $ I just sent an instant message asking to take the 10% off this order in acco
Purchased a Canada Goose coat but it looked like it has been worn by someone elseTried to exchange, they asked me to go back to the store I recently purchased a Canada Goose coat to be picked up at the store; but I tried it on when I got home, I found out that it has been worn by someone else, there's no Canada Goose tag plus it had a weird smell, I found hair in the hoodI chatted online with customer service to explain what had happenedThey asked me to go back to the store for exchange because I paid PayPalFirst of all, I don't have time to go back there, second of all, this is not my fault, it was a mistake that you guys made, why do I have to waste my time to go there? Lastly, this has happened to me timesI've purchased a Gucci belt for a gift last year, first time was in a Armani box? that is a jokeThen I did an exchange, the second time, the belt had black mark on that; belt is white colorI always thought Neiman Marcus should be so much better than Macys or Nord
Neiman Marcus Last Call cancelled my order because they fault.And they refuse to deliver the goods I placed an order at Neiman Marcus Last Call in 20th March (Order # LCXXXXXXXXXX).But Neiman Marcus Last Call cancelled my order for no reason at all and without any notification.Then I asked customer service why my order was cancelled.A customer service Heartbel O tell me"This item was not meant to be on sale.It was our mistakeIt was a set up errorWe sincerely apologize for that." But I did succeed in placing the order.They cancelled my order because they set the wrong discount.And They cancelled my order without ask for my permission.Set the wrong price and discount is the merchant's mistake.This behavior is not honest businesses.Why do I have to be responsible for the mistakes of Neiman Marcus Last Call?I ask them to fulfill the order to deliver the goods to me
Neiman Marcus closed my NM credit card account on charges and put my name and address in their blacklist which prevent future purchases On October 12, my Neiman Marcus credit card account was closed by the Neiman Marcus Credit ServiceAfter knowing this fact I have contacted the Neiman Marcus credit service department and they informed me that they closed my account because they suspected me of reselling the product purchased from Neiman Marcus online and their reason is that I bought many cosmetic products and my wife helped me paid my bill for around $However this is a totally chargeI have never done any resell of the products purchased from Neiman Marcus onlineI might spent around $on Neiman Marcus last year but that is just percent of my annual incomeThere is no policy or law that specifies how many items can a single person purchaseI am buying those cosmetics for my wife and relatives, and it makes totally sense to close my accountAs of
I want my refund from bergdorfgoonman.com I only placed one order on that website from my account,then it charged me twice,said I placed two order!! I want my refund from bergdorfgoonman.com I only placed one order on that website from my account,then it charged me twice,said I placed two order!! My account is [redacted] @gmail.com , password [redacted] XXXXXXXpM From my system I can only saw one order placed in 3/18!!order number is wbXXXXXXXXXX!! And paid with mc 5353! I contacted the website,she said I placed two orders...how could that possible! And charge my another credit card visa end with $ 771.36! I want my money back!!
Issuing charge cards with no activation! Sending merchandise to fraudulent addresses! Identify theft issues My wife and I are victims of identity theft! Charge cards from Neiman Marcus arrived in the mail on March 23, When I called to report that I didn't order these cards a recording informed me there was $of purchases on this accountThat I didn't order! Plus the merchandise was sent to an address in Miramar FLBut the cards were sent to my address in PennsylvaniaThese cards were used without me activating themThis was done online! Whose that stupid to do this as a business
I recently purchased a pair of gucci sneakers from Niemann website,one month ago Niemann cancelled my order for no reason November 18, I purchased an order from Niemann website,the Order number is WNXXXXXXXXXX.There are two things in my order,one was Shipped to me, an other one was a pair of gucci sneakers that I got a $50% discount on the original price of $465, and I paid only $at gucci's private event once a year.Niemann cancelled it for no reason! December 29, 2016, I called to ask them, why my order was cancelled , he said they are not sure whether I want these shoesHe was very sorry to cancel the order without my consent, and now, This pair of shoes have been sold outBecause of their mistakes, let me lost my shoes.They said I can choose any pair of shoes under $in the Gucci brand, they also give me a 50% discount.On the second day, I picked up my shoes and called them to confirm the order,but they said they didn't give me this promise, it made me very
I bought a shoes, NM cancelled my order and did not tell me I bought a shoes on NM last call (LCXXXXXXXXXX) and used codeHowever, NM cancelled this order and did not tell me by emailI waited for so many day and contact the customer service, she just told me it's out of stock, no apologies and compensation (eggive me a new code)
I pre-ordered an item Online and after waiting months I was told I would not be receiving that item for the price I pre-ordered it for This complaint is regarding online order #WNXXXXXXXX with department store Neiman MarcusOn 7/5/I ordered an item online that was posted on the company's websiteThe item I ordered was a Gucci diaper bag with a wolves design and the listed price was $for pre-orderAfter taxes the total charge was $This item was not yet being sold in stores, and days after I pre-ordered it online, when I went back to the site it was listed as Sold Out, it had been on the site for preorder for several weeksI'm my email confirmation the estimated delivery date was 11/06/On 7/26/I called customer service to inquire about the $being debited back to my account, I was made aware they would debit me the amount and then re-charge me every month until the item physically shipped, at this time I did CONFIRM the item I ordered, there was no issu
Gift cards for spending over $twice during black Friday promo not honored I chatted with reps back in January about a gift card that I did not receive you should have chat history and records regarding these inquiries They were all via chat and I have a copy as well I was denied of the gift cards, but told as a valued customers I should receive the other gift card by the end of February I have awaited an extra days with no result I knew this would possibly occur (just bad customer service all around, So I will also use Revdex.com.org to submit a review and file a formal complaint When will my gift card arrive and how much more will be added to it due to my LONG OVERDUE WAIT, being LIED to and having to contact you (this makes 5) times about $after I spent over $
Neiman marcus gift cards are not safe to keepOne gift card of and one gift card of $have been stolen I have one neiman marcus gift card $(order number WNXXXXXXXXXX) bought from neimanmarcus.com on has been stolen and used on at Boston (this is told by a customer service representative), where is I have never been thereAlso another $gift card has been stolenI contact customer service and they said the theft might be through my email hackBut I'm sure it's notBecause at the same time, I have purchased other three gift cards and they are safeIf the thief can access my email, why don't they use all the gift cardsI observe the the gift card balance check website has no limitation to allow people or machine program to guess the card num and pin numberSo the thief can test any number many timesThe safety issue of neiman marcus gift card is very weakCompany neiman marcus should be responsible for the theft
Our order WNXXXXXXXXXXX was cancelledWe used gift card for the orderThe gift card refund was never issued Our order WNXXXXXXXXXXX was cancelledWe used gift card for the orderThe gift card refund was never issuedWe contacted fraud dept to prove that we used a valid gift card to make the purchaseHowever, since the order was placed over three months ago, the address on the order is no longer validWe tried to request an update on the address to get th refund to current addressOur request was denied by Randy [redacted] Since the order was placed by YXI LLC on behalf of me, we requested the gift card to be mailed to YXI LLC's addressOur request was deniedIf that's not a possibility, we are hoping that the refund to be sent to my current address at [redacted] - [redacted] XXXXX Or just email us an egift card to the account email Please do not issue refund to the old address on orderIt's no longer valid
Ordered online in BG for about weeks and it was in process through the whole timeFinally the order was cancelled without an email to inform me Purchased in BG online and got X Purchase Date: 09/17/ Details: This is a gift that my boyfriend buy for meSo the billing address is not the same as shipping'sBut it is a GIFT! The order was in process for weeksAnd I once online chatted and the customer service said that the order was under review, just copy&paste words Yesterday I checked my account and found out the order was cancelledHowever, I never got an email to tell me the cancelationIt was cancelled in a silent way...hehe To conclude, It is a horrible experience to go shopping on BG! And never want to be a member
Shoes cut my feet only wore them for 20mins On 12/30/I got a these extremely expensive shoes as a gift loved the shoe but when I put them on I was only able to sustain them on for minsThey cut my feet up and got soresWent to the store the following day and they did not want to exchange the shoe for a bigger size.Or anything they could see that the shoe was cleaerly still in new condition since I could not wear itI asked to speak to the supervisor and she couldnt help me with these very expensive shoes that I could not enjoy.It is upsetting that such a big company could not assist me with this issue expected better customer service the supervisor would not even let me show the shoe Item name Jonatina Embossed Red Sole Christian Louboutin Jonatina Embossed Red Sole Sandal $ Online Inquiries: NMF19_X3VWVStore Inquiries: #XXXXXXX
Charged for shipping that should be free I was charged for shipping that was supposed to be freeAfter they failed to deliver previous orders , they want on to break down the final order (that I cancelled due to poor customer service) into shippments and charged me for shipping that was supposed to be freeVery unethical company, I regret ever trying to make a purchase with themI want a full refund
Horrible customer service! I will no longer patronize this business! Both of my orders were cancelled despite being told that the item was in stockThen when I called in to get the rep's ext, who told me that the store was holding the item, customer service refused to give me her extensionHer name was Melissa and she told me verbatim that a store in Massachusetts had the bag in hand and would hold it for meThis is the second order that was cancelledOne from 3/and the other from 3/It felt like I was being discriminated against when I was simply trying to make a purchase
I'm a Neiman Marcus card holder and I'm not going to be purchasing anymore from this storeFirst of all, after I placed my orders online and received my confirmation number, I waited for days and did not receive a single update on my ordersSo I decided to call to see why I hadn't received shipment notificationsI was told there was a "flag" on my orders which would delay shipmentThen I was promised that once it cleared and my orders were ready for shipment, they would be expedited free of chargeWell, no one there had the common courtesy to inform me of this delay in shipment due to this "flag" on my order until I picked up the phone to callThen they promised that they wouldn't charge me for the expedited shipment however, when I checked my statement online, they had charged me for shipment on each merchandise that I orderedI had to make several calls to online customer care to remove the shipment feesThey finally did after calls Secondly, my orders qualified me for a $gift card based on their online advertisementWhen I received an email notifying me of my gift card, it showed that I was only getting a $gift cardI contacted Neiman Marcus and the rep informed me that they made a mistake and that I am suppose to get a $gift card Some of the items that I had purchased online showed that they qualified for a $gift cardSo, the whole time, when I was placing my orders online, I was thinking that I will be getting one $gift card for those selected itemsWhen I questioned that to the rep I was in contact with, she informed me that I needed to spend $to get the $gift cardThat was not clear on their online websiteThey were providing advertisement, by making customers like myself think they were going to get a $gift card if they were to purchase one of those selected merchandises with the "$gift card" advertised right below the image of the merchandiseI have sent emails to this rep, and she said she would notify another department about my concerns yet I have not heard back from anyone You would think a business that's been around for such a long time would treat their customers with respectInstead, they cause unnecessary stress and inconvenience to their customers
Neiman Marcus Last Call advertises discount sales that advertise everything is included but fails to disclose certain items are not eligible I originally tried to purchase a Rolex watch from Neiman Marcus, Last call online and received a promotional code that stated 50% off everything, however when I attempted to check out I received an error message that the item was not included in the saleToday, the company has an online ad on yahoo which reads "40% off everything" however doesn't honor that when it comes time to check out this is clearly deceptive and advertising
The company ran a promotion offering free refills on perfume purchased and refuse to honor the deal despite me showing them the receipt and the offer In I purchased an expensive perfume under a deal from Neiman Marcus that said that once the perfume was over, they would offer a free refillWhen I showed up at Neiman Marcus, they refused to honor the dealWhen I spoke to the store manager, he said he would get back to me but he never didHe clarified that it might have been a mistake on their part but would need to look into it
Neiman Marcus refused to give $giftcard with valid purchase of over $in August I made a purchase of 1082.36(before tax) which was eligible for AUGUST NMAUG GIFT CARD eventHowever, I contacted Customer service after receiving last item and asked for the $Giftcard, they refused to give me $and instead they were only offering $100, I told them I would return all items in that order because it was not worth it without the GC, and I was told due to company policy I could not return anything after daysThis is CHEATING the customer and this is FRAUD! My last item was delayed not because of me, and just because it was delayed for more than days, I was not even able to return any other item after they refused to give me the Gift cardIf disputing is not working here, I will dispute through my credit card for the whole purchase
I was offered a 10% off coupon due to a service issue and now they will not honor it I placed order LCon the LastCall.com site on 1/6/ After waiting almost weeks for it to ship I emailed customer service to inquire what the status was After days of no response, I canceled the order Then the next day I receive an email telling me their records show it was canceled I wrote back and said of course it was canceled I waited weeks for shipment and another days for a response to my inquiry How long was I supposed to keep waiting? In response I received an email saying I could take 10% off a future order There were no stipulations on the offer and no instructions on how to redeem it I sent an instant message asking how I was supposed to redeem it and they told me to just have the agent reference the notes on order LC Yesterday I placed order LCfor $ I just sent an instant message asking to take the 10% off this order in acco
Purchased a Canada Goose coat but it looked like it has been worn by someone elseTried to exchange, they asked me to go back to the store I recently purchased a Canada Goose coat to be picked up at the store; but I tried it on when I got home, I found out that it has been worn by someone else, there's no Canada Goose tag plus it had a weird smell, I found hair in the hoodI chatted online with customer service to explain what had happenedThey asked me to go back to the store for exchange because I paid PayPalFirst of all, I don't have time to go back there, second of all, this is not my fault, it was a mistake that you guys made, why do I have to waste my time to go there? Lastly, this has happened to me timesI've purchased a Gucci belt for a gift last year, first time was in a Armani box? that is a jokeThen I did an exchange, the second time, the belt had black mark on that; belt is white colorI always thought Neiman Marcus should be so much better than Macys or Nord
Neiman Marcus Last Call cancelled my order because they fault.And they refuse to deliver the goods I placed an order at Neiman Marcus Last Call in 20th March (Order # LCXXXXXXXXXX).But Neiman Marcus Last Call cancelled my order for no reason at all and without any notification.Then I asked customer service why my order was cancelled.A customer service Heartbel O tell me"This item was not meant to be on sale.It was our mistakeIt was a set up errorWe sincerely apologize for that." But I did succeed in placing the order.They cancelled my order because they set the wrong discount.And They cancelled my order without ask for my permission.Set the wrong price and discount is the merchant's mistake.This behavior is not honest businesses.Why do I have to be responsible for the mistakes of Neiman Marcus Last Call?I ask them to fulfill the order to deliver the goods to me
Neiman Marcus closed my NM credit card account on charges and put my name and address in their blacklist which prevent future purchases On October 12, my Neiman Marcus credit card account was closed by the Neiman Marcus Credit ServiceAfter knowing this fact I have contacted the Neiman Marcus credit service department and they informed me that they closed my account because they suspected me of reselling the product purchased from Neiman Marcus online and their reason is that I bought many cosmetic products and my wife helped me paid my bill for around $However this is a totally chargeI have never done any resell of the products purchased from Neiman Marcus onlineI might spent around $on Neiman Marcus last year but that is just percent of my annual incomeThere is no policy or law that specifies how many items can a single person purchaseI am buying those cosmetics for my wife and relatives, and it makes totally sense to close my accountAs of
I want my refund from bergdorfgoonman.com I only placed one order on that website from my account,then it charged me twice,said I placed two order!! I want my refund from bergdorfgoonman.com I only placed one order on that website from my account,then it charged me twice,said I placed two order!! My account is [redacted] @gmail.com , password [redacted] XXXXXXXpM From my system I can only saw one order placed in 3/18!!order number is wbXXXXXXXXXX!! And paid with mc 5353! I contacted the website,she said I placed two orders...how could that possible! And charge my another credit card visa end with $ 771.36! I want my money back!!
Issuing charge cards with no activation! Sending merchandise to fraudulent addresses! Identify theft issues My wife and I are victims of identity theft! Charge cards from Neiman Marcus arrived in the mail on March 23, When I called to report that I didn't order these cards a recording informed me there was $of purchases on this accountThat I didn't order! Plus the merchandise was sent to an address in Miramar FLBut the cards were sent to my address in PennsylvaniaThese cards were used without me activating themThis was done online! Whose that stupid to do this as a business
I recently purchased a pair of gucci sneakers from Niemann website,one month ago Niemann cancelled my order for no reason November 18, I purchased an order from Niemann website,the Order number is WNXXXXXXXXXX.There are two things in my order,one was Shipped to me, an other one was a pair of gucci sneakers that I got a $50% discount on the original price of $465, and I paid only $at gucci's private event once a year.Niemann cancelled it for no reason! December 29, 2016, I called to ask them, why my order was cancelled , he said they are not sure whether I want these shoesHe was very sorry to cancel the order without my consent, and now, This pair of shoes have been sold outBecause of their mistakes, let me lost my shoes.They said I can choose any pair of shoes under $in the Gucci brand, they also give me a 50% discount.On the second day, I picked up my shoes and called them to confirm the order,but they said they didn't give me this promise, it made me very
I bought a shoes, NM cancelled my order and did not tell me I bought a shoes on NM last call (LCXXXXXXXXXX) and used codeHowever, NM cancelled this order and did not tell me by emailI waited for so many day and contact the customer service, she just told me it's out of stock, no apologies and compensation (eggive me a new code)
I pre-ordered an item Online and after waiting months I was told I would not be receiving that item for the price I pre-ordered it for This complaint is regarding online order #WNXXXXXXXX with department store Neiman MarcusOn 7/5/I ordered an item online that was posted on the company's websiteThe item I ordered was a Gucci diaper bag with a wolves design and the listed price was $for pre-orderAfter taxes the total charge was $This item was not yet being sold in stores, and days after I pre-ordered it online, when I went back to the site it was listed as Sold Out, it had been on the site for preorder for several weeksI'm my email confirmation the estimated delivery date was 11/06/On 7/26/I called customer service to inquire about the $being debited back to my account, I was made aware they would debit me the amount and then re-charge me every month until the item physically shipped, at this time I did CONFIRM the item I ordered, there was no issu
Gift cards for spending over $twice during black Friday promo not honored I chatted with reps back in January about a gift card that I did not receive you should have chat history and records regarding these inquiries They were all via chat and I have a copy as well I was denied of the gift cards, but told as a valued customers I should receive the other gift card by the end of February I have awaited an extra days with no result I knew this would possibly occur (just bad customer service all around, So I will also use Revdex.com.org to submit a review and file a formal complaint When will my gift card arrive and how much more will be added to it due to my LONG OVERDUE WAIT, being LIED to and having to contact you (this makes 5) times about $after I spent over $
Neiman marcus gift cards are not safe to keepOne gift card of and one gift card of $have been stolen I have one neiman marcus gift card $(order number WNXXXXXXXXXX) bought from neimanmarcus.com on has been stolen and used on at Boston (this is told by a customer service representative), where is I have never been thereAlso another $gift card has been stolenI contact customer service and they said the theft might be through my email hackBut I'm sure it's notBecause at the same time, I have purchased other three gift cards and they are safeIf the thief can access my email, why don't they use all the gift cardsI observe the the gift card balance check website has no limitation to allow people or machine program to guess the card num and pin numberSo the thief can test any number many timesThe safety issue of neiman marcus gift card is very weakCompany neiman marcus should be responsible for the theft