Spunky's Glass Pipes

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***
I would still like a refund seeing as the product is no longer neededThank youSincerely, *** ***

We apologize for the extended delay in getting your Diffuser Beads to you We have cancelled your order and credited your card as you have requested Please allow a few days for the credit to process thru the banks and show on your card
Your Return for -$usd has been
inserted into the batch database
The order ID is: ***
Credit Card # is: ***

Complaint: ***I am rejecting this response because: without the ability to contact a customer service representative these assurances are meaninglessSo many of my emails were ignored for so long, I have no reason to assume any future emails will be any less ignored, and the phone system doesn't even have a working message machineSpunky's seems to have no interest in giving me any sort of timeline, eitherIt has been three monthsHow much longer? That's all I ever wanted to knowHow much longer? Another three months? Another six? A year? Does no one truly have any idea? I want to know, or I want a refundAnd as I said before, I'm willing to mail the item back to get that refundI just don't want to be jerked around anymore and have my umpteenth attempt to contact the company met with generic goodwill.
Sincerely,
*** ***